Phil
Phil
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- Phil
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Sorry, but there is no option for that, unfortunately. Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, So you handled it, right? Can I assist with anything else? Best regards
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It looks like you have or had some malware in your files. This is an error from the error log: [04-Apr-2025 08:30:12 UTC] PHP Fatal error: Uncaught Error: Failed opening required '/home/igxyxxmy/public_html/wp-content/plugins/revslider/includes/em-…
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Hi, Go to Advanced -> Conditional Logic options of that wrap and set the condition to show it if archive is not this category: https://forum.muffingroup.com/betheme/uploads/343/DTQD4VTP15DE.png Best regards
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Glad to see that you managed to accomplish the desired layout. Anyway, FYI we found that there is a bug related to the dark sticky header with the header from theme options and coloring of menu items. We will correct that in the upcoming updates. B…
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Hi, You can find them here: https://www.flaticon.com/free-icon/timer_3154187 https://www.flaticon.com/free-icon/laptop_3154262 https://www.flaticon.com/free-icon/credit-card_3154369 https://www.flaticon.com/free-icon/bitcoin_3154215 https://www.flat…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Now I was able to access the WP admin, but the login credentials you sent do not work and I could not check that. If you want us to take a look at this, please send working ones along with FTP access. Thanks
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Thanks for the suggestion, we checked this, and will correct in the upcoming updates. Best regards
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Hi, Tabs, accordions, FAQs, and toggles do not support JS-based content, and all of them use JS. Before you continue, I suggest you rethink this design, as it will not work properly and will cause problems the further you modify it. In such elements…
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Hi, Tabs, accordions, FAQs, and toggles do not support JS-based content, and all of them use JS. Before you continue, I suggest you rethink this design, as it will not work properly and will cause problems the further you modify it. In such elements…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, I am happy to see that you found the culprit. Please let me know if I can help with anything else. Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/267559#Comment_267559 Please go to Betheme -> Theme options -> Responsive -> General, click on Flexbox Container settings, and save changes: https://forum.muffingroup.com/betheme/uplo…
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Do you adjust it in the Title bar area? https://forum.muffingroup.com/betheme/uploads/047/TXLMD3C4VVZ9.png Best regards
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You must edit the blog template and the edit button to change the text. https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Best regards
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I meant to enable it, but your screenshot shows that it is hidden. Either set it to Show or edit Blog Template, and remove this box where this dynamic data shows. Best regards
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Hi, Please use the Duplicator plugin for that: https://wordpress.org/plugins/duplicator/ Best regards
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Hi, It depends on how Footer was created. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make su…
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Hi, You can assing the popup to a specific page through Page Option of this specific page. https://forum.muffingroup.com/betheme/uploads/331/AK1153HIAZJK.png Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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I understand that, and after all, it is your decision. However, please note that from your screenshots, I am not able to tell what the reason could be. The range is vast, and it might be some overlooking, server misconfiguration, or some third-party…
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Please check the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-attribute-swatches/ Best regards
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Hi, You can activate it in Betheme -> Theme options -> Blog & Portfolio -> Portfolio: https://forum.muffingroup.com/betheme/uploads/538/BYNMZXNJFQXI.png Best regards
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Hi @andrzejkaletamail, Have you rebuilt your header with the Header Builder? I can see that your problem is not present anymore. Best regards
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Hi @andrzejkaletamail, Try the following CSS code: #Top_bar .menu.page-menu > li > a{ border:none!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, It seems that your server blocks iframes from displaying. To ensure that you can for a test put YT video somewhere on your page. If it does not display either, you should contact your hosting provider regarding this issue. When you test it, plea…
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Seems that conditions do not work as they are supposed to. We must make some adjustments to them. I will let you know when we correct it. Best regards