Phil
Phil
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- Phil
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It might be related to the cache just like in this topic: https://forum.muffingroup.com/betheme/discussion/comment/273534#Comment_273534 If no, we will need FTP access to your website. Best regards
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Do you have any cache active on your server? If so, please purge it, and see if problem persists. If no, please send complete message along with FTP access as you forgot to include it now. Thanks
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I can see that even your forms edit does not display correctly: https://forum.muffingroup.com/betheme/uploads/732/C76NVH4ALM4D.png I switched to another theme for a test, and the result is the same. It means that this issue is not related to Betheme…
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Hi, Try the following CSS code: @media only screen and (min-width: 960px) and (max-width: 1239px) { .woocommerce ul.products[class*="columns-"] li.product, .woocommerce-page ul.products[class*="columns-"] li.product{ float: …
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I can see that you are using Elementor on your website. You should contact the Elementor support regarding this. Best regards
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Sorry I could not answer you as you wrote out of our working time (during the weekend). Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to…
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I have ansered you in my first message. You should use responsive visibility options and set different color per view. https://forum.muffingroup.com/betheme/uploads/602/IREKH0743QDW.png https://forum.muffingroup.com/betheme/uploads/974/Y78TLPVW12GZ.…
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Hi, Do you mean that you want to change font used in the Theme options? If so, there is no option to do that, and you would have to edit theme files with which we do not provide help. Best regards
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It it in the Performance tab in Theme options: https://forum.muffingroup.com/betheme/uploads/728/F236LSJ1ZXAB.png Best regards
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Sorry, but I do not understand. Please explain that in more detail. Thanks
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Hi, Regarding the SEO optimization you should contact some SEO specialist. SEO fields in theme are directly described, so in the Google Tag ID you should put your Google Tag ID, in Meta description - your website description, etc. If you want have m…
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This forum is public to others. If you want to contact us privately, use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Permalink dynamic data in the Query Loop does not work because you used Offer post type. This post type does not have physical pages. As a workaround you can create a regular page for each of the offer and put a link to it here: https://forum.muffin…
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Are you sure that you disabled all of your plugins? I have tested it again, see the screen recording: https://forum.muffingroup.com/betheme/uploads/022/5Z7D8SXF5KGN.zip Before page refresh plugins are active, after refreshing they are inactive. As y…
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Hi, You can translate these in Betheme -> Theme options -> Translate. Best regards
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Try the following CSS code: .single-post .section-post-header .section_wrapper *{ margin-bottom: 0; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Thanks
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Hi, Please open the header template settings, and set the Body offset to No: https://forum.muffingroup.com/betheme/uploads/114/EZIJC4DY0SWI.png Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Go to Betheme -> Theme options -> Global -> Advanced, and set BeBuilder visibility to HIDE for Everyone: https://forum.muffingroup.com/betheme/uploads/989/RFI9K4VHYIFF.png Best regards
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Hi, Sorry, but you gave almost no information. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ma…
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Sure thing. See the following screen recording: https://forum.muffingroup.com/betheme/uploads/671/9CDN1AOBG6AW.zip
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I have checked that and the pages load almost immediately: https://forum.muffingroup.com/betheme/uploads/523/VGFHWT15PVAI.zip Are there any specific pages I should check? Or should I take any particular steps? Best regards
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Please check it out now. I used a WP Rocket option to Clear Used CSS: https://forum.muffingroup.com/betheme/uploads/494/LJMIL7ZPFSQ7.png https://forum.muffingroup.com/betheme/uploads/419/GQ0280CCN716.png Best regards
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Add some left margin to this element in the Advanced -> Spacing. Thanks
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The root cause was that the license was not registered on your domain: https://forum.muffingroup.com/betheme/uploads/821/0GDIBDSGLEQ9.png Also, you forgot to deregister it from the previous domain: https://forum.muffingroup.com/betheme/uploads/460/D…
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One of your plugins is the culprit. I disabled most of them, and the video autoplay works properly. https://forum.muffingroup.com/betheme/uploads/644/A48GGUEBMINN.zip https://forum.muffingroup.com/betheme/uploads/892/CN0N6GDSFN05.png To find the cul…
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It must be set here: https://forum.muffingroup.com/betheme/uploads/010/PUS2HD6BEE4D.png And here as well, as you have different section for tablet and mobile view: https://forum.muffingroup.com/betheme/uploads/582/VYH53AGQF7FP.png Best regards
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In Betheme -> Theme options -> Global -> Advanced, you set to hide the WordPress Editor: https://forum.muffingroup.com/betheme/uploads/955/IQJU2A2PUUW2.png Change it to Show. Best regards