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Phil

Phil

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Phil
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License key verification

We do not store any license keys, it is for verification purpose only if support expired

Where can I find my purchase code?

Comments

  • One of your plugins is the root cause. I disabled all plugins, and the page you mentioned started to work properly. https://forum.muffingroup.com/betheme/uploads/817/NVNUWL0UTFWU.png Best regards
  • I used the credentials you sent, but I received this: https://forum.muffingroup.com/betheme/uploads/806/M80AYFR1MAID.png Are you sure that you do not have any regional restrictions or anything else that could block us from accessing your FTP? Best …
  • Hi, Please send a link to your website, and I will check if I can help you by preparing a custom CSS code for that. Thanks
  • Hi, No, it is not possible to achieve this without creating a custom template for that. Best regards
  • Hi, Please go to Betheme -> Tools, and use the option to regenerate Local CSS. https://forum.muffingroup.com/betheme/uploads/921/4WIFYJ55V4SR.png Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, You can try out the Slider Revolution plugin. https://www.sliderrevolution.com/manual/ Best regards
  • If you have not received any response from us, please send another message, but remember to include all required information (FTP credentials and link to this forum discussion). Thanks
  • Hi, 1) We recommend using the Duplicator plugin. We never had problems with it. https://wordpress.org/plugins/duplicator/ 2) Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http…
  • This button always worked in the way you described at the beginning. If you would like to see the feature you described in the future updates, please let us know as a comment on the following topic: https://forum.muffingroup.com/betheme/discussion/1…
  • Most of our pre-built websites were released before the Blog Templates feature was released, so obviously, they do not have it. If you need to use such a template, you can import one of the newest demos that use it or create it yourself, especially …
    in blog template Comment by Phil May 28
  • Please contact the plugin author. Best regards
  • No, there is nothing like a "temporary license", and we cannot give anything like this. What you can do is create a staging domain that will use the license key that you already have, just as I explained in my first message. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • You are not using Builder -> SEO option on your pages. Please see the following article: https://support.muffingroup.com/faq/builder-seo/ Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • 1) I have activated another theme and the same thing happens. https://forum.muffingroup.com/betheme/uploads/668/O66961C59EFI.png Please contact the plugin author about this issue. 2) The same as in the first point: https://forum.muffingroup.com/beth…
  • Hi, The image you sent here also does not seem to be 1920px width: https://forum.muffingroup.com/betheme/discussion/comment/254503#Comment_254503 Are you sure that it has dimensions you are talking about? Please ensure that you do not have any plugi…
  • Hi, Did you receive any response from us through mail? I do not manage the mailbox, so please let me know if the problem was resolved or not. Best regards
  • Hi, This page does not have customization settings. If you send a link to your website and tell how you want to edit it, I can help you prepare appropriate custom CSS code, but not everything can be done with that. Best regards
  • Hi, Please edit the blog page and remove the blog element from it. Best regards
  • Hi, It can be hidden with a custom CSS code. If you send a link to your website I can help you prepare such code. Best regards
    in Remove Subtotal Comment by Phil May 28
  • Hi, Can you send links to specific pages? It looks like this to me, and I am not sure where to look. https://forum.muffingroup.com/betheme/uploads/751/WM4YQ7UVC7HO.png Best regards
  • Please check your website now. BTW, I suggest disabling the caching plugin until you finish working on your website. Best regards
  • Hi, Please go to Templates and create and customize a single post template any you want. https://forum.muffingroup.com/betheme/uploads/752/8K0NLLY6YZ2V.png Best regards
  • 1) You must recreate your header with the header builder to achieve the effects you mentioned. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ 2) It is an Open Graph image which can be set globally for a whole website in Betheme …
  • Hi, There is no option for that, but results can be hidden with a custom CSS code for the live search box. Please let me know if you need help with writing such code, but please note that it will have no effect on the search page and all results wil…
  • Hey @Bardt13, Please create a new discussion about your problem, and send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check …
  • If they did not appear automatically, there could be some plugin conflict. Anyway, you can create them manually by yourself and set them up in the WooCommerce settings. It should be explained in their documentation. Also, you can use the WooCommerce…
  • 1) Please use the following CSS code: @media only screen and (max-width:767px){  .mcb-sidebar{    z-index: 2!important;  } } Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) So open the template, edit this element…
    in Widgets Comment by Phil May 28