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Phil

Phil

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Phil
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License key verification

We do not store any license keys, it is for verification purpose only if support expired

Where can I find my purchase code?

Comments

  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Bebuillder no charge changes Comment by Phil June 3
  • It means that it was a WPBakery issue. Anyway great to see that you handled it. Best regards
    in Hover-Box not working in Safari Comment by Phil June 3
  • No, it will not affect your production site anyhow. Best regards
    in WPML contents not visible and translatable Comment by Phil June 3
  • We had to correct one file in the theme files. If you want to apply this change on your other website, copy betheme/muffin-options/fields/visual/field_visual_vb.js from the domain where we corrected it to your second one. Best regards
    in Be Builder text blocks Comment by Phil June 3
  • 1) Use a regular search field or search icon, and activate live search in the theme options. https://forum.muffingroup.com/betheme/uploads/753/44YEV1IC5GXP.png 2) Does it happens on particular products, or have you already handled it? It looks like …
    in Compare Products Comment by Phil June 3
  • Hi, You need to install the Classic Editor plugin. Please head to the following link: https://wordpress.org/plugins/classic-editor/ Best regards
    in blog issue Comment by Phil June 3
  • Hi, Can you send a link to this plugin site, please? Thanks
    in WooCommerce Plugin Not Working Comment by Phil June 3
  • Please send us WordPress dashboard access through the contact form on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete data will result in a lon…
    in logo changed but will not updated on frontend Comment by Phil June 3
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Unable to Update BeThem Comment by Phil June 3
  • Sure. Here you go: @media only screen and (max-width: 767px){  #Top_bar.is-sticky #logo img{    height: 35px;  } } Best regards
    in Header Logo size Mobile Version Comment by Phil June 3
  • Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and ensure that you have featured image set to show. https://forum.muffingroup.com/betheme/uploads/089/1FPQS4H54L3P.png Moreover, check individual post settings. htt…
    in Missing images Comment by Phil June 3
  • We have corrected it on your website. Please check it out. Thanks
    in Be Builder text blocks Comment by Phil June 2
  • Sure, here you go: @media only screen and (max-width: 767px){    #Top_bar #logo img{       height: 45px;    } } Best regards
    in Header Logo size Mobile Version Comment by Phil June 2
  • Hi, Please go to Appearance -> Customize -> WooCommerce -> Product Catalog, and set the default product sorting to Sort by the most recent. https://forum.muffingroup.com/betheme/uploads/199/C4AVACAOCO5Y.png Best regards
    in Show newly added products first Comment by Phil June 2
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Betheme Boxed Layout with Elementor (full width) Issue Comment by Phil June 2
  • Hi, You can remove it by checking to Hide the Subheader in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/625/1Y8K6Q9LQI3W.png Best regards
    in Remove top line from every page on theme Comment by Phil June 2
  • Based on the Google Translator on your topic in the WPML forum, I am sorry if I confused anything. You can temporarily deregister your license key from your domain and register it on the one provided by WPML support. When you finish, deregister it f…
    in WPML contents not visible and translatable Comment by Phil June 2
  • It worked now. The following JS is breaking BeBuilder: https://forum.muffingroup.com/betheme/uploads/518/UR0CINIPRZRZ.png When I commented it, BeBuilder loaded correctly. https://forum.muffingroup.com/betheme/uploads/842/H2A7H4V6X1OK.png Best regards
    in BeBuilder is not loading Comment by Phil June 2
  • We have corrected it. Please check it out. Also, you did not have background colors for the mega menu and header, so these templates were transparent, and I set up a white background for them. https://forum.muffingroup.com/betheme/uploads/497/DGGAMW…
    in My Header and Mega Menus not showing on live site Comment by Phil June 2
  • I can see that your mobile logo is already 50px high. https://forum.muffingroup.com/betheme/uploads/160/3VLK4MQCH3PE.png Did you handle this in the meantime? Best regards
    in Header Logo size Mobile Version Comment by Phil June 2
  • You can hide the button and move content down by setting header height in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/315/LGWQU2SHSZYT.png Anyway, if you prefer to change this …
    in Hide category on single product page Comment by Phil June 2
  • Hello, As you accurately noticed, we do not support this plugin, so we cannot help you with that. You can read in our documentation that it is best to contact the plugin author in this situation. Best regards
    in BeBuilder - Cannot save changes after updating from 27.0.3 Comment by Phil June 2
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Be Builder text blocks Comment by Phil June 2
  • Most likely, it is indeed some bug in the plugin. In that case, you should contact the plugin author to resolve that. Best regards
    in Slider Revolution: Editor not working (blank screen after "loading > preparing data" Comment by Phil June 2
  • It is a Portfolio page. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-the-blog-and-portfolio-pages/ It is a bit old, but the principle of creation is still the same. Best regards
    in problems Comment by Phil June 2
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Performance update Comment by Phil June 2
  • If you mean the switcher between light and dark mode on the live site, then no, there is no option to achieve that. Best regards
    in Compare Products Comment by Phil June 2
  • 1) This page is a product template. https://forum.muffingroup.com/betheme/uploads/311/BG37YM338XS8.png I do not quite understand what the problem is because it is a template you created. Can you explain that greater, please? 2) The store page displa…
    in How to edit the template Comment by Phil June 2
  • The text that shows on hover of your portfolio projects is an excerpt. Edit your project pages, and change the text in the WP editor or in the excerpt because it is taken from one of these two places. https://forum.muffingroup.com/betheme/uploads/26…
    in Portfolio Comment by Phil June 2
  • Your website has coming soon enabled. Can you disable it for a while? Thanks
    in logo changed but will not updated on frontend Comment by Phil June 2
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