Phil
Phil
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There was some hidden section in your header that contained a link to this file. I have removed this section and the problem is gone. Best regards
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Sorry for the confusion. What you can do is to change the image ratio to fit the image ratio and show it whole in Appearance -> Customize -> WooCommerce -> Product Images: https://forum.muffingroup.com/betheme/uploads/845/K7MQ5PWKCS22.png B…
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Hi, I can see that the alt text is present in the website source: https://forum.muffingroup.com/betheme/uploads/018/TX2D3YWSQSG3.png Please elaborate on your problem. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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With many customizations, we highly recommend using the Header Builder, so you can create any header you want: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-header…
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Please explain your issue in more detail. Attach screenshots showing your problem and explain the situation when and where it happens/happening. Thanks
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Please attach a screenshot showing what you refer to. There could be some misunderstanding. Best regards
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Please tell me what device for testing you are using. Thanks
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You have a container with a negative bottom margin that overlap this button making it unclickable: https://forum.muffingroup.com/betheme/uploads/505/O3Y69GTUEACJ.png When you remove this bottom margin you will be able to click on the button. Best r…
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Hi, There are problems with importing and assigning attributes for products. We tried many times to make it work but with no luck. Anyway, you can easily recreate them. See the following video tutorials: https://support.muffingroup.com/video-tutoria…
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When you create a sidebar template it will appear in the dropdown: https://forum.muffingroup.com/betheme/uploads/935/8D5UNMVPXOJ5.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Did you purge your cache before deactivating? Also, are you sure that you do not have any cache on your server? If so, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://th…
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If you send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact we can try to restore them for you. Notice! Please attach a link to this forum d…
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Please go to Betheme -> Theme options -> Shop -> Signle product, and change the Gallery style to one that suits you: https://forum.muffingroup.com/betheme/uploads/674/LUK23TLN8U6U.png Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
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Yes, for that you must enable the filters: https://forum.muffingroup.com/betheme/uploads/847/3LBGN64RB0SP.png or https://forum.muffingroup.com/betheme/uploads/037/JM9XTKDKFHHK.png Best regards
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Go to WooCommerce -> Settings -> Product, disable AJAX option, and recheck that. https://forum.muffingroup.com/betheme/uploads/955/WBEQQSS9BQT6.png Best regards
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I am glad I could help. Regarding your new questions: Use the following CSS code to prevent text from going outside the frame: .mfn-header-tmpl-menu-sidebar .mfn-menu-link > .label-wrapper > .menu-label { white-space: wrap!important; } Put it…
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Hi, Try the following CSS code: @media only screen and (max-width:767px){ #Top_bar .top_bar_left .logo{ padding: 20px 0; } #Top_bar .top_bar_left .menu_wrapper .responsive-menu-toggle, .mobile-sticky #Top_bar .top_bar_left .menu_wrapper .respo…
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Hi, Please attach a screenshot from your backend showing how you placed that video on that post. Thanks
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Hi, We will get familiar with this plugin, and we will propose a solution for that in a couple of days. Best regards
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Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
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Hi, The menu on the Ski3 demo was done with the sidebar menu template. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-full-screen-menu-in-wordpress-2/ Best regards
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Hi, You have a background image set for the brands section: https://forum.muffingroup.com/betheme/uploads/552/I0BY82OH1LMG.png You will find it in the deprecated area: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best…
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1) Assign the video as the section background: https://forum.muffingroup.com/betheme/uploads/213/P7OVBZZ8399S.png 2) Did you add the blur with a custom CSS code? You can do it through BeBuilder in the section advanced -> background settings: http…
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Hi, Do you have the newest version of Betheme installed? Did you try purging the cache? If yes, please try to purge and disable it, to see if it works with cache inactive. Best regards
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Hi, With the split menu from theme options, the action button is not available. However, you can replicate this layout with the header builder: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards