
Phil
Phil
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- Phil
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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It means that it was a WPBakery issue. Anyway great to see that you handled it. Best regards
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No, it will not affect your production site anyhow. Best regards
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We had to correct one file in the theme files. If you want to apply this change on your other website, copy betheme/muffin-options/fields/visual/field_visual_vb.js from the domain where we corrected it to your second one. Best regards
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1) Use a regular search field or search icon, and activate live search in the theme options. https://forum.muffingroup.com/betheme/uploads/753/44YEV1IC5GXP.png 2) Does it happens on particular products, or have you already handled it? It looks like …
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Hi, You need to install the Classic Editor plugin. Please head to the following link: https://wordpress.org/plugins/classic-editor/ Best regards
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Hi, Can you send a link to this plugin site, please? Thanks
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Please send us WordPress dashboard access through the contact form on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete data will result in a lon…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Sure. Here you go: @media only screen and (max-width: 767px){ #Top_bar.is-sticky #logo img{ height: 35px; } } Best regards
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Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and ensure that you have featured image set to show. https://forum.muffingroup.com/betheme/uploads/089/1FPQS4H54L3P.png Moreover, check individual post settings. htt…
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We have corrected it on your website. Please check it out. Thanks
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Sure, here you go: @media only screen and (max-width: 767px){ #Top_bar #logo img{ height: 45px; } } Best regards
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Hi, Please go to Appearance -> Customize -> WooCommerce -> Product Catalog, and set the default product sorting to Sort by the most recent. https://forum.muffingroup.com/betheme/uploads/199/C4AVACAOCO5Y.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You can remove it by checking to Hide the Subheader in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/625/1Y8K6Q9LQI3W.png Best regards
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Based on the Google Translator on your topic in the WPML forum, I am sorry if I confused anything. You can temporarily deregister your license key from your domain and register it on the one provided by WPML support. When you finish, deregister it f…
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It worked now. The following JS is breaking BeBuilder: https://forum.muffingroup.com/betheme/uploads/518/UR0CINIPRZRZ.png When I commented it, BeBuilder loaded correctly. https://forum.muffingroup.com/betheme/uploads/842/H2A7H4V6X1OK.png Best regards
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We have corrected it. Please check it out. Also, you did not have background colors for the mega menu and header, so these templates were transparent, and I set up a white background for them. https://forum.muffingroup.com/betheme/uploads/497/DGGAMW…
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I can see that your mobile logo is already 50px high. https://forum.muffingroup.com/betheme/uploads/160/3VLK4MQCH3PE.png Did you handle this in the meantime? Best regards
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You can hide the button and move content down by setting header height in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/315/LGWQU2SHSZYT.png Anyway, if you prefer to change this …
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Hello, As you accurately noticed, we do not support this plugin, so we cannot help you with that. You can read in our documentation that it is best to contact the plugin author in this situation. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Most likely, it is indeed some bug in the plugin. In that case, you should contact the plugin author to resolve that. Best regards
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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If you mean the switcher between light and dark mode on the live site, then no, there is no option to achieve that. Best regards
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1) This page is a product template. https://forum.muffingroup.com/betheme/uploads/311/BG37YM338XS8.png I do not quite understand what the problem is because it is a template you created. Can you explain that greater, please? 2) The store page displa…
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Your website has coming soon enabled. Can you disable it for a while? Thanks