Comments

• In our pre-built websites, we upload images that are already WEBP. I cannot recommend any plugins except the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility But I am not quite sure if any of them have su…

  in Search results don't show image Comment by Phil October 5
• With another theme is is the same as well? Best regards

  in Cart item double Comment by Phil October 5
• The theme does not erase anything by itself. One of the unsupported plugins you are using could have caused this issue, and I would suspect the caching plugin. There is an option in the theme to reset theme options, but you must use it and write a c…

  in Theme suddenly broken after editing font style and size in theme options Comment by Phil October 5
• Hi, If you want to place a shortcode, you can use, for example, a Plain Text element with a shortcode parser enabled. https://forum.muffingroup.com/betheme/uploads/931/6ENUTEA46DSQ.png Anyway there is no need of using shortcode as in BeBuilder you c…

  in Intert short code or html Comment by Phil October 5
• But did you check it with another theme? I am not suggesting this without a reason. It helps to determine where the issue could lie. Best regards

  in Original Price Not Disappearing From Bundle Product Page After It Finishes Loading Comment by Phil October 5
• Some stuff duplicates, such as menu items or widgets in the footer, so you must manually remove things you do not need. Best regards

  in Prebuild website content Comment by Phil October 5
• Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…

  in layout issues in responsive mode for icon boxes Comment by Phil October 5
• Hi, Do you have WooCommerce installed and configured? Do you have a cart, checkout, and my account pages created and working? https://forum.muffingroup.com/betheme/uploads/877/H7JMMG7CF4H3.png Did you select the Icon type in the header to be a cart …

  in slide cart Comment by Phil October 5
• Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so I cannot assure you that it will work properly. Also, we cannot recommend any plugins other than the ones we suppo…

  in ACCOUNT FOR MY CUSTOMER ON MY WEBSITE Comment by Phil October 5
• Hi, Did you check all the Slides in Slider Revolution? It seems to be a global layer. https://www.youtube.com/watch?v=kUgZAYRlJrA Best regards

  in Red pop up Comment by Phil October 5
• I am happy that I could help and that you found the culprit. Is there anything else I can help you with? Best regards

  in BeBuilder is broken when editing the home page Comment by Phil October 5
• Hi, You can do it directly in BeBuilder. First, you must deactivate the Subheader in the Theme options: https://forum.muffingroup.com/betheme/uploads/140/SAK2E0VVXYX2.png Then edit your pages with BeBuilder, add a section with the desired image and …

  in Creating a header image Comment by Phil October 5
• Anyway, file permissions should be corrected to prevent all existing and future issues. You should contact your hosting provider to correct that as it also most probably is the source of current problems. Best regards

  in Wrong Sidebarmenu displayed Comment by Phil October 5
• Did you try deactivating the plugin you mentioned? This is what is causing this issue. I disabled it, and images in the search load correctly: https://forum.muffingroup.com/betheme/uploads/534/JEAGCIEWZ9KB.png Best regards

  in Search results don't show image Comment by Phil October 4
• Hi, You must create another template with the Shop Products element and assign it to all categories. https://forum.muffingroup.com/betheme/uploads/151/LNEK8AA2PU23.png https://forum.muffingroup.com/betheme/uploads/451/I1IUBGHN8SZ4.png Best regards

  in Shop Categories element Comment by Phil October 4
• You can add one wrap below with a spacer or divider element. Best regards

  in Proper way to create full width sections Comment by Phil October 4
• Sure, we can consider it. Please leave your suggestion in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks

  in Possible to add curved underline to texts? Comment by Phil October 4
• Did you follow the steps from my previous message? What were the results? Best regards

  in Cart item double Comment by Phil October 4
• We have corrected it on your website. Please check it out. Best regards

  in Prebuild website content Comment by Phil October 4
• Try the following CSS code: #Footer .has-text-align-right{  text-align: right; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards

  in Color Comment by Phil October 4
• Some cached version of your website is loading before all styles load. When you disable LiteSpeed Cache you will notice that it does not happen. You must set again theme options. I have set header color and menu color for a test https://forum.muffin…

  in Theme suddenly broken after editing font style and size in theme options Comment by Phil October 4
• Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…

  in Search results don't show image Comment by Phil October 4
• Hi, In our demos, when we want to achieve such an effect, we usually add a background image to the heading element. Something like that: https://forum.muffingroup.com/betheme/uploads/588/WL4VN8GSUZVE.png Best regards

  in Possible to add curved underline to texts? Comment by Phil October 4
• Hi, You can set it up in the Style tab of the button element. https://forum.muffingroup.com/betheme/uploads/157/CFGVGPB6QT62.png Best regards

  in How can I give button a gradient background Comment by Phil October 4
• Hi, Sections are always from side to side of the screen. The content within them is in the site width that you set in the Theme options. This Shadow will be the same width as the text when you assign it to a 1/1 wrap. To have elements in Full width,…

  in Proper way to create full width sections Comment by Phil October 4
• You did not attach a link to your cPanel, so I tried with :2083 at the end. It opened, but the credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/064/SKO3BOOZ8AMQ.png Please send another message with all necessary data, …

  in BeBuilder Can't Edit Popups and icons missing from website editor Comment by Phil October 4
• I disabled all plugins and re-imported that demo, and everything seems to be fine. I activated previously active plugins back. Please check it out. Best regards

  in Theme not uploading properly Comment by Phil October 4
• Hi, It can be set in Betheme -> Theme options -> Colors -> Menu: https://forum.muffingroup.com/betheme/uploads/824/JP4YDFOE488Q.png Best regards

  in Change font color of menu item on active page Comment by Phil October 4
• Hi, Did you add the Reviews element to the product template? https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Best regards

  in Problem Showing Reviews and Ratings on Products with BeBuilder and WooCommerce Comment by Phil October 4
• Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to another theme like Twenty Twenty-Four, and check if the same thing happens there. Thanks

  in images with long names are not displaying Comment by Phil October 4
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