Phil
Phil
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- Phil
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Yes, that is correct. Best regards
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Please attach a link to that page. Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, In Betheme we do not have a Dark mode option for the live site. Are you using any plugin for that? If yes, please tell me the name of it. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Are you using WooCommerce Blocks on the Checkout page or checkout shortcode? With Blocks, your custom code might not work, and you should change it to shortcode: https://forum.muffingroup.com/betheme/uploads/742/SE0RONJT3P7A.png Best regards
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Hi, Are you using import/export among the same domain? Please see the following video tutorial with the marked time stamp: https://youtu.be/pLbvUAy5uzo?si=-lydaie6YSjf2T79&t=246 Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, I'm sorry, but this forum does not allow sending .json files. However, you can create a staging domain, install the demo you need, and get what you need from this staging domain. https://support.muffingroup.com/how-to/how-to-set-up-betheme-stagi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, This domain follows the pattern of staging domains, so your license can be used on both the staging domain and your actual one. https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Please only note that this site cannot be …
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Hi, If you want to have a more customizable slider, you can use Query Loop. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hi, I assume that you meant version 27.6.2, not 7.6.2 (BTW there is already available version 27.6.3). You can change the number of columns for the shop archive in Betheme -> Theme options -> Shop -> Products list: https://forum.muffingroup…
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Hello, Unfortunately, there is no option to achieve that. Best regards
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Hi, Please go to Betheme -> Theme options -> Shop -> General, and check if you do not have Catalogue mode enabled. If it is so, please disable it, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/518/KSE8Q8O8…
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Hi, You can set the background for your site in Betheme -> Theme options -> Global -> General: https://forum.muffingroup.com/betheme/uploads/596/0Q9JJAUO2GIB.png Best regards
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We have not prepared it yet. Please use the CSS code, and the fix will be available in the upcoming update. Best regards
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Please check it now. This product was not assigned to this category: https://forum.muffingroup.com/betheme/uploads/459/YCLCJ7H14XVV.png I also resaved the template under this condition. Best regards
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Then, you must edit the cart page and remove cart blocks and cart shortcodes instead. Like here: https://forum.muffingroup.com/betheme/uploads/886/TLJVUTXFIKXC.png Best regards
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Does it still happen for you? If yes, do you see any pattern? When does it happen? Did you try checking that with another browser? Best regards
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Try the following CSS code: .mfn-megamenu-menu .current-menu-item > a:hover{ color: #fff!important; } Best regards
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Indeed. We had to make some corrections in the theme files. Best regards
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Hi, You are using the Header Builder and it works with Mega Menu templates only, and an old method will not work here. Best regards
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Hi, Unfortunately, there is no such element in BeBuilder. Best regards
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Hi, We will take a look at this why it happened. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You can edit it through Betheme -> Theme options -> GDPR & Cookies: https://forum.muffingroup.com/betheme/uploads/166/CDQ01DWLSMQJ.png Best regards
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Click on it, reveal its options, anc click on Delete option: https://forum.muffingroup.com/betheme/uploads/126/ZYWL2C6FVUC6.png If you are unable to find it you can open a list of widget areas, and find it there: https://forum.muffingroup.com/bethem…
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Hi, We tried to correct that on your website but could not achieve it with either the File Manager Plugin or the Theme file editor. Without FTP, we will not be able to fix this. It will be fixed in the upcoming update, but for now, you can style and…
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Please check this out: https://forum.muffingroup.com/betheme/uploads/909/EGWS95WQL7A9.png https://forum.muffingroup.com/betheme/uploads/411/ID2Y9S2TN5YA.png Again, changes save correctly. Am I doing something wrong? I reverted my changes to leave yo…