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Phil

Phil

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Phil
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  • We seem to correct this. Please check it out now. Best regards
    in ACF with images Comment by Phil December 2
  • Hi, 1) You can change the logo in Betheme -> Theme options -> Global -> Logo: https://forum.muffingroup.com/betheme/uploads/357/YRLNO527SFDJ.png 2) What you are referring to is the action button. Please see the following article about it: h…
    in Change logo in BeMining Comment by Phil December 2
  • Please check it out now. The dynamic data that should be used are: {postmeta:_EventStartDate} and {postmeta:_EventEndDate}. Best regards
    in Events Query Listing is not showing Event Date or Time Comment by Phil December 2
  • Please check it out now. It displays correctly at the moment for my iPhone 12. I have disabled and activated the following option in W3 Total Cache: https://forum.muffingroup.com/betheme/uploads/140/TARAOED9VE3Q.png Best regards
    in Sticky Header Logo Comment by Phil December 2
  • Hi, Did you assign this popup to that page or to the Entire site in the popup template? Page options: https://forum.muffingroup.com/betheme/uploads/257/INL0G2BMYYEQ.png Popup template: https://forum.muffingroup.com/betheme/uploads/837/XQ829L1K36VR.p…
    in "cannot find popup with inserted ID" Comment by Phil December 2
  • Hi, Go to Betheme -> Theme options -> Header & Subheader -> Subheader and check the option to Hide the Subheader: https://forum.muffingroup.com/betheme/uploads/712/QXMNVNNSJTT7.png Best regards
    in How do I disable the subheader on all of the pages? Comment by Phil December 2
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Changed my website domain from temporary to main, now unable to activate the license key Comment by Phil December 2
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Plugins update error Comment by Phil December 2
  • As I mentioned in my previous message, there are no demos made with WPBakery, even the oldest ones. We support this plugin, but we do not use it for pre-built websites. Best regards
    in Wp Bakery pre built demos Comment by Phil December 2
  • Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
    in Register License Key Slider Revolution Comment by Phil December 2
  • No worries, mistakes happen and sometimes in pairs, just like now. 😅 New credentials you sent do not work either: https://forum.muffingroup.com/betheme/uploads/437/BO42CHE4N52T.png Please check that. Thanks
    in save BeTheme options causes server error 400 when using PHP higher 8.2 Comment by Phil December 2
  • Sure thing. I am waiting for an update from you. Best regards
    in Unknown License Problem Comment by Phil December 2
  • Sorry, but we have not received any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you have not received any message from us, please resend your login credentials. Be sure to send all the r…
    in Events Query Listing is not showing Event Date or Time Comment by Phil December 1
  • It means that the theme is not a culprit. If you used a plugin for registration, please contact the plugin author. Thanks
    in Password Reset Functionality Comment by Phil December 1
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Sticky Header Logo Comment by Phil December 1
  • I received your private message, but the FTP credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/569/7QC272TK8KQI.png Are you sure that they are correct? Best regards
    in save BeTheme options causes server error 400 when using PHP higher 8.2 Comment by Phil December 1
  • Hi, Please deregister your license from the staging domain through Betheme -> Dashboard. Best regards
    in Theme registration Comment by Phil December 1
  • Sure thing, we will consider implementing such a feature. Best regards
    in ProgressBar element issues: space & DOM render Comment by Phil December 1
  • 1) Did you set your sidebar as in the following video tutorial?: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ 2) Thumbnails position can be set in Betheme -> Theme options -> Shop -> Single prod…
    in Blog Problem Comment by Phil December 1
  • Please do not share your license key here, as others can see it. Anyway, I tried to access your website's WP dashboard, but after adding /wp-admin to your website URL the following page appeared: https://forum.muffingroup.com/betheme/uploads/970/ZMR…
    in I’m having trouble installing my licence Comment by Phil December 1
  • Hi, Thanks for reaching out. Please note that we, as the theme developers, do not handle any aspect of server configuration. The System Status panel in the Betheme dashboard only displays information that it reads directly from your server — it does…
    in Issues with server configuration Comment by Phil December 1
  • In that case, try the following CSS code: .mobile-sticky #Top_bar.is-sticky #logo img{  min-width: 250px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Sticky Header Logo Comment by Phil December 1
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in save BeTheme options causes server error 400 when using PHP higher 8.2 Comment by Phil December 1
  • Thanks for the clarification. It seems to be a bug in BeBuilder, as this behavior should not occur there. If you want to have this effect, add an empty character to any field and set this field to be visible on hover. https://forum.muffingroup.com/b…
    in Why hover the text wont translateY? Comment by Phil December 1
  • Hi, Please go to Betheme -> Theme options -> Global -> Logo, and check if the problem persists when you check these two options: https://forum.muffingroup.com/betheme/uploads/322/9W8T00K4UA7E.png Best regards
    in Sticky Header Logo Comment by Phil December 1
  • I have placed an empty character as a text logo on your website: https://forum.muffingroup.com/betheme/uploads/618/XB1OA62X7R19.png Please check it out. Best regards
    in Full transperant header on scrole Comment by Phil December 1
  • Sorry, but you wrote to us beyond our working time (during the weekend), so that is the reason for a longer answer time. https://forum.muffingroup.com/betheme/discussion/comment/274794#Comment_274794 You can use any dummy email such as example@suppo…
    in Events Query Listing is not showing Event Date or Time Comment by Phil December 1
  • Hi, I look like you chose the Split menu layout. With it, the Action Button does not display, and there is no option to activate it. That is also why the menu goes to the second row. See the following video tutorial on how the Split menu should be d…
    in Center menu Comment by Phil December 1
  • What browser do you use? I have checked that, and it displays correctly for me: https://forum.muffingroup.com/betheme/uploads/374/GB3QZZFHXJUN.png Best regards
    in Menu that is cut from the browser bar Comment by Phil December 1
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Sending i…
    in Problem with overlapping element after theme update Comment by Phil December 1
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