Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
7,616
Last Active
Roles
Moderator

Comments

  • https://forum.muffingroup.com/betheme/discussion/comment/276441#Comment_276441 Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so unfortunately, we cannot help you w…
    in Template installation without deleting the database. Comment by Phil February 16
  • This demo has been regenerated, so when you import it again, everything should be fine. Best regards
    in BeShowcase demo data is not complete Comment by Phil February 16
  • If you use a child theme, then you can switch from child to parent in Appearance -> Themes. This part is only relevant when you use a child theme for file customization. Do you have any caching tools enabled on your server? If yes, please turn it…
    in Error Message Comment by Phil February 16
  • Please leave your suggestion as a comment in this topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Responsive background color; improve conditionals Comment by Phil February 16
  • Please switch from the child theme to the parent, purge the cache, and check it then. Best regards
    in Menu doesn't open Comment by Phil February 16
  • The skip of the database reset did not assign the proper image IDs to these files, and that is why they are so large. When you select these images again, they will display correctly: https://forum.muffingroup.com/betheme/uploads/019/XZZGBFYKRO8N.png…
    in Template installation without deleting the database. Comment by Phil February 16
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in mobile menu Comment by Phil February 16
  • Hi, 1) Are you able to record a video showing what you refer to, please? I do not want to misunderstand you. 2) I was able to replicate that and passed it on to the dev team. We will check what could be causing this, and find a possible solution. 3)…
    in BeBuilder Bugs: CSS Code Editor, Classes and Scope Comment by Phil February 16
  • https://forum.muffingroup.com/betheme/discussion/comment/276392#Comment_276392 No, there is no option for that, because as I mentioned in my earlier messages, filters must lead to the archive page to work properly. Anyway, if you want, you can creat…
    in Connecting custom Portfolio with Ajax Filter Comment by Phil February 16
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in License Transfer Request – No Access to Old Installation Comment by Phil February 16
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this forum d…
    in edit header account icon hyperlinks Comment by Phil February 16
  • You are welcome. If you have any further questions or conerns, feel free to ask. Best regards
    in Width issue with slider plugin element in section wrap Comment by Phil February 16
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You c…
    in Polylang switcher off the mobile menu Comment by Phil February 16
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
    in Revolution Slider Comment by Phil February 16
  • Hi, Unfortunately, there is no option to achieve that. Best regards
    in Parallax double image Comment by Phil February 16
  • I am sorry, I did not notice your second comment as you sent it right before I sent my message, so I have not noticed that there was anything new here. Also, I could not answer you because you wrote beyond my working time. What plugin for the calend…
    in Template installation without deleting the database. Comment by Phil February 16
  • Hi, You can put your JS in Betheme -> Theme options -> Custom CSS & JS -> JS. https://forum.muffingroup.com/betheme/uploads/202/5RB12QO2VYZD.png Best regards
    in How to insert code Comment by Phil February 16
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in Error Message Comment by Phil February 16
  • Sorry, but I do not understand what you refer to. What happened with what? Best regards
    in Google Reviews Slider Comment by Phil February 16
  • I am happy to see that you handled it. Best regards
    in fancy_link - SET active Comment by Phil February 16
  • You cannot deregister your license because you have currently installed a pirated version of Betheme (I can see that from the screenshot, as the first two parts of the license key should be visible). It should look like this: https://forum.muffingro…
    in DeRegister Issue Comment by Phil February 16
  • We will correct that in the next update. For now, please use the following CSS code: @media only screen and (max-width:767px){  .woocommerce .comment-form-rating p.stars a {font-size: 11px; line-height: 1.1; word-wrap: break-word; width: 20%; margin…
    in 5 stars rating mobile problem Comment by Phil February 16
  • Hi, Please put all your feature suggestions in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Responsive background color; improve conditionals Comment by Phil February 16
  • Hi, Sorry, but you wrote outside my working hours, so I could not answer you. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact an…
    in Issue with pre-built website setup Comment by Phil February 16
  • Hi, I am glad to see that you managed to resolve that. Can I help you with anything else? Do you want me to remove this topic? Best regards
    in Can't add an image to the video element Comment by Phil February 16
  • Full width can be enabled in the Section's advanced settings: https://forum.muffingroup.com/betheme/uploads/038/JPNDDFH5CJWU.png Best regards
    in Images and text column Comment by Phil February 16
  • Hi, How did you duplicate your tempalte? Did you click on the pencil icon? https://forum.muffingroup.com/betheme/uploads/103/Q7LDMK4D19VV.png Best regards
    in WPML and BeBuilder problem with other languages Comment by Phil February 16
  • Hi, If you want to increase it on mobile view only, use the following CSS code: @media only screen and (max-width:767px){  .mfp-container .mfp-content .mfp-close{   font-size: 40px;  } } If you want it to work on all views, remove the media queries.…
    in X button enlarged for image popup Comment by Phil February 16
  • Hi, If you put alt text in the media library it will be enough. If you put it in BeBuilder, it will overwrite the one from media library. Best regards
    in Use Media Library to fill out the Alt Text or in the BeTheme Builder? Comment by Phil February 16
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Revolution Slider not visible on mobile Comment by Phil February 16
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.