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Phil

Phil

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Phil
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  • You probably have an error about mixed content. Please, check the following article to know how to handle it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in White side removal Comment by Phil 3:12PM
  • In the BeBuilder, I have decreased these elements' sizes as I described in my first message, and it works correctly. https://forum.muffingroup.com/betheme/uploads/213/SC0P8VDPMJ2J.png Best regards
    in Image button next to the text Comment by Phil 3:12PM
  • Hi, The login credentials you have sent do not have admin rights, and I could not check anything. Can you change this user privileges, please? Thanks
    in Errors between back- and frontend / backend functionallity Comment by Phil 3:12PM
  • Please remove empty spaces before the font size and line height, and recheck it. https://forum.muffingroup.com/betheme/uploads/586/8A7AUR5L693H.png Best regards
    in Product page Comment by Phil 3:12PM
  • The WHO WE ARE page has Noto Sans Display, but the other pages have Noto Serif Display. https://forum.muffingroup.com/betheme/uploads/375/EYK34MMQ4OJ5.png You should edit this element, and change the font family there. Best regards
    in a new Question Comment by Phil 3:12PM
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Mega Menu do not display in the frontend Comment by Phil 3:12PM
  • Are there any steps to reproduce this issue? I opened a Mega Menu to edit, and the update works correctly with WooCommerce active. https://forum.muffingroup.com/betheme/uploads/091/O3YLD2DHO07T.png https://forum.muffingroup.com/betheme/uploads/044/W…
    in Save error Comment by Phil 3:12PM
  • You did not attach a screenshot showing your problem, and I am not sure what you refer to. Can you send it, please? Thanks
    in pollSlider?!? Comment by Phil 3:12PM
  • @trilos, The option to disable BeBuilder Blocks was added in favor of requests from our customers, and it is by default disabled because we do not have plans to add any new features to it, and BeBuilder (live version) is our main goal now. Also, the…
    in Classic Builder Not Accessible Comment by Phil 3:11PM
  • Hi, You need only to remove the Deprecated color. It is not a bug. You can read more about it here: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
    in Flatbox icon background not changing Comment by Phil 3:11PM
  • Hi, Can you attach screenshots showing your issue, please? You can send one from the templates tab and one from the builder. Best regards
    in Section Template published, but not listed for template import Comment by Phil 3:11PM
  • Please, try the following CSS code instead: :not(.single-template).logged-in .hideMe{ display: none!important; } Thanks
    in hide button when logged in Comment by Phil 3:11PM
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Save error Comment by Phil 1:00PM
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Image button next to the text Comment by Phil 1:00PM
  • The gallery should display only the images you choose in the product edit. https://forum.muffingroup.com/betheme/uploads/249/9HNO5CKYEZI2.png Can you not remove them from there? Best regards
    in Don´t show gallery images Comment by Phil 1:00PM
  • You can add a class to the menu item and later style it with custom CSS. https://forum.muffingroup.com/betheme/uploads/899/ELYC18X2FPZA.png https://forum.muffingroup.com/betheme/uploads/569/B68Z1F32CFE5.png Best regards
    in Mobile menu icon menu Comment by Phil 1:00PM
  • Hi, You can add a custom class to this button and write a custom CSS code to hide this button for logged users. https://forum.muffingroup.com/betheme/uploads/254/X75CWAVQTPPJ.png You can name the class however you want. The CSS should look like this…
    in hide button when logged in Comment by Phil 1:00PM
  • Hi, What you ask for requires file customization, which in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy  So if you want to modify files and don't know how, you should contact your web develope…
    in Fixed height and width for Mansory style Comment by Phil 1:00PM
  • 1) I do not see a slider on that page. Did you remove it? Can you put it there again, please? 2) Can you please show me where Roboto is displayed instead of Noto Sans? Thanks
    in a new Question Comment by Phil 1:00PM
  • Hi, Please, check the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ There you will find an explanation of what Deprecated means. Best regards
    in Section looks darker and changes are not effective. Comment by Phil 1:00PM
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this …
    in Template Comment by Phil 1:00PM
  • Hi, It is related to the Deprecated settings. Please, check the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
    in add image background to Headings with buttons 4 doesn't work Comment by Phil 12:59PM
  • Please, leave your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that, we will not lose your message among other forum discussions. Best regards
    in Sidebar widget product attiributes not loading properly. Comment by Phil 11:03AM
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Fatal Error Comment by Phil 11:02AM
  • Did you assign your header template to some particular page? I see a regular header when I open your link. https://forum.muffingroup.com/betheme/uploads/954/WWC216U6PK0I.png Can you assign this header to the entire website? Best regards
    in Mega Menu do not display in the frontend Comment by Phil 11:02AM
  • 1) Here you can see the video tutorial about the creation of a mobile header: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ 2) You can choose a different menu for mobile display, as I explained in this message: https://for…
    in Content and Slider missing Comment by Phil 11:02AM
  • Hi, Betheme is mobile-friendly. What tool did you use to test it? Does it say what exactly is not mobile-friendly? Best regards
    in Question : BeTheme support mobile friendly or not ? Comment by Phil 11:02AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in After updating Comment by Phil 11:02AM
  • Woocommerce adds a margin at the top of the website for the pink box that you activate in Appearance -> Customize -> WooCommere -> Store Notice. This gap will disappear when you deactivate it there, or if you do not want to remove it, you c…
    in Theme Reverted to "Default" from Pre-built Website Comment by Phil 11:02AM
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
    in Problem after updating the new Bethme version Comment by Phil 11:02AM
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