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Phil

Phil

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Phil
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License key verification

We do not store any license keys, it is for verification purpose only if support expired

Where can I find my purchase code?

Comments

  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Search results page design Comment by Phil 3:39PM
  • Please recheck it now, and let me know if the problem persists. Thanks
    in BeBuilder Bug Comment by Phil 3:31PM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu icons not showed Comment by Phil 3:22PM
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Error in bebuilder Comment by Phil 3:16PM
  • You did not set up a sidebar position in the Shop template. https://forum.muffingroup.com/betheme/uploads/606/4HQQ4XOQ5JRM.png I have set it up, and it works correctly. https://forum.muffingroup.com/betheme/uploads/014/IDQI88PMONIN.png Best regards
    in Product filter now showing Comment by Phil 3:16PM
  • In Appearance -> Menus, you must enable Description in the Screen options, and then you will be able to remove the description. https://forum.muffingroup.com/betheme/uploads/113/P4EB9CEMCUZX.png Best regards
    in Menu description and side bar Comment by Phil 3:16PM
  • Sorry, but I do not know where the bug is on your video. Everything seems to be working correctly. Anyway, did you try using the Trailer Box element? Best regards
    in How do i build a query loop like this Comment by Phil 3:16PM
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Home page missing Comment by Phil 3:16PM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Opacity of Logo and some of images is very low. Comment by Phil 3:16PM
  • There is a dedicated element for tabs in products which is called Products tabs. https://forum.muffingroup.com/betheme/uploads/063/LN8JNKV2AA6B.png Best regards
    in Product's attributes, product's description and opinions in Tabs block Comment by Phil 3:16PM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Colors product Comment by Phil 3:16PM
  • Your website does not load CSS styles. https://forum.muffingroup.com/betheme/uploads/488/7AHCH6YU5AF5.png Do you perform any changes on your website or do anything that could cause it? Best regards
    in Product title length Comment by Phil 3:16PM
  • Check the following link: https://support.muffingroup.com/documentation/installation-updates/#theme-updates Best regards
    in Issues with Muffin Builder saving edits Comment by Phil 3:16PM
  • It is a standard WooCommerce function. If you activate another theme, you can notice that stars do not appear for products that do not have reviews. Best regards
    in Show product rating for every product even without any opinions Comment by Phil 3:16PM
  • Your staging domain is password-protected. Please login credentials privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will that. Notice! Please attach a link to this forum discuss…
    in Builder version issue. Comment by Phil 1:02PM
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what that. Notice! Please attach a link to this forum discussion. Sending…
    in Disable BeTheme header Comment by Phil 1:01PM
  • Hi, You can change it in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/384/6AUYM6WVVEWT.png Best regards
    in Logo mobile phone center Comment by Phil 1:01PM
  • Hi, It is a part of the header height. The Subheader text is placed there as a background image: https://forum.muffingroup.com/betheme/uploads/779/0TMLAZAUQ9XX.png And it disappears when you make Header height zero, in Betheme -> Theme options -&…
    in How to edit the part below the main menu Comment by Phil 1:01PM
  • Hi, Description is what you put in the Description field of the product or what you put in BeBuilder. https://forum.muffingroup.com/betheme/uploads/850/A8UER391NK6K.png Additional Information displays data you put in the Shipping tab or Attributes. …
    in Product's attributes, product's description and opinions in Tabs block Comment by Phil 1:01PM
  • Hi, All options for the Search page are located in Betheme -> Theme options -> Search. However, if you enable the option to search through products only in search options, then the layout on the search page will be the same as on the products …
    in Search results page design Comment by Phil 1:01PM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Conflict with style "overflow" Comment by Phil 1:01PM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Product title length Comment by Phil 1:01PM
  • You must edit the sticky version of your header and assign a different menu to this menu in the sticky version or disable the option to show it in Appearance -> Menus. https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/…
    in Mega menu header keeps open on sticky menu Comment by Phil 1:01PM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Show product rating for every product even without any opinions Comment by Phil 1:01PM
  • Hi, Sorry, but we do not provide help with child theme file customization. https://forum.muffingroup.com/betheme/uploads/032/6D2ATU7ISHEV.png https://support.muffingroup.com/documentation/installation-updates/#child-theme However, in Theme options -…
    in Functions.php error Comment by Phil 1:01PM
  • Hi, The mobile display cannot show the Mega Menu. For mobile, you must create a separate menu or use the Sidebar Menu Builder. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ https://support.muffingroup.com/video-tutorials/s…
    in Display megamenu in mobile Comment by Phil 1:01PM
  • Hey, If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard). After that, get into the license manager o…
    in Can not install Slider Revolution plugin. Comment by Phil 1:01PM
  • Hi, Do you use the Wordfence plugin? If yes, please see the following article: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ If not, please disable all of the plugins and check if the problem persists. Thanks
    in Can not update content, Circle spin Comment by Phil 1:01PM
  • You can try out the Trailer Box element in query loop. With it all boxes will be the same size, and you will text on overlay. Best regards
    in How do i build a query loop like this Comment by Phil 1:01PM
  • The following CSS code causes it: https://forum.muffingroup.com/betheme/uploads/270/9PURCT6NU7BG.png It does not come from our theme, which is probably from one of your plugins. Disable all of your plugins except WooCommerce, and check if the proble…
    in Order Confirmation Page Comment by Phil 1:01PM