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Phil

Phil

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Phil
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  • You have the Equal Height | wraps option enabled for that section, and the vertical position of elements for a wrap on the right is set to the middle. https://forum.muffingroup.com/betheme/uploads/662/VIPU49XC37P2.png Because the wrap on the left is…
    in Image distance is different Comment by Phil October 2022
  • The server settings seem to be fine. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Do you allow us…
    in Import prebuild website not working Comment by Phil October 2022
  • Please, try the following code: #Footer .footer_action{    background: #213705!important; } Thanks
    in Change the Advanced Call to action Background color in the Footer Comment by Phil October 2022
  • You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/098/EIAMMGAFJCUY.png Please, contact your hosting provider to increase this value to at least 5000. After that check, if the problem persists. If t…
    in My theme doesn't work when I try to install it Comment by Phil October 2022
  • Please, check the following article, and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please, contact your hosting provider, and ask to allow all the rules …
    in WPML footer widget Comment by Phil October 2022
  • Hi @katharinahille, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is no…
    in can the border of the photobox be removed? Comment by Phil October 2022
  • I can see that you are using Offset to move your images up. When you are using an Offset it moves the block up but leaves the space below it. For your construction, I suggest using a negative margin instead. https://forum.muffingroup.com/betheme/upl…
    in Can't seem to get rid of this padding Comment by Phil October 2022
  • 1) You can insert content before posts only with BeBuilder. 2) It can be done this way, you should not occur any problems with it in the future. 3) I can see a section with a blog teaser below that "subheader". https://forum.muffingroup.co…
    in Elements on main blog page Comment by Phil October 2022
  • Sorry, but we are not using and never used any of these plugins in our pre-built websites. We also never tested them with our theme, and we are not creators of these plugins, so that is why I cannot help you with your problem. I am sorry, that you e…
    in problem with elementor Comment by Phil October 2022
  • I have switched to draft the Catalan version of the template and added a translation to the Spanish one. https://forum.muffingroup.com/betheme/uploads/226/4LIK6DPVTTSW.png To this translation, I have added content copied from your CA template and as…
    in Product template and WPML Comment by Phil October 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Wrong Antialiasing with Header Builder Comment by Phil October 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Problem with Product Categories Custom Templates Comment by Phil October 2022
  • In that case, please, go to the Style -> Icon wrapper, and reduce the margin there. https://forum.muffingroup.com/betheme/uploads/264/979934KAKIYV.png Thanks
    in Icon margin Comment by Phil October 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Lining up buttons Comment by Phil October 2022
  • Use this CSS code to change the copyright background: #Footer .footer_copy{  background-color: #213705; } However, there is no Call to Action in your Footer. Can you send a screenshot showing what you refer to, please? Thanks
    in Change the Advanced Call to action Background color in the Footer Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in How to remove odd icon on header? Comment by Phil October 2022
  • Hi, Sorry, but I quite do not understand. Can you explain your problem greater, please? Thanks
    in Can't seem to get rid of this padding Comment by Phil October 2022
  • Hi, Please, check the following link: https://www.wpglobalsupport.com/add-linkedin-profile-to-wordpress/ Try the tips mentioned there. However, I do not guarantee that the plugin mentioned there will work. We cannot recommend any plugins other than…
    in feed linkedin Comment by Phil October 2022
  • 1) It does not show me as big a space as you have. https://forum.muffingroup.com/betheme/uploads/031/PWYW0FLDCJNI.png However, please, go to Betheme -> Theme options -> Global -> Logo, and reduce the padding. https://forum.muffingroup.com/b…
    in Edit padding above menu Comment by Phil October 2022
  • Hi, This would require writing a custom CSS code, and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you attach a link to your website, I can help you with that. But it can be also achieved without CSS by using the…
    in Change the Advanced Call to action Background color in the Footer Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Please, also ensure that you do not have any caching tools enabled on your serve…
    in Disabled Under Construction option still shows Coming Soon page Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins (except Classic editor and YOAST), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in After editing the blog with [BeBuilder], open the page with [Classic editor] and report an error. Comment by Phil October 2022
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and set the height value to 100px. https://forum.muffingroup.com/betheme/uploads/866/YROAQHBLMFL9.png Thanks
    in overlay 1 level menu Comment by Phil October 2022
  • Hi, This prevention refers to Gutenberg, Elementor, WPBakery, and any other builder that base its content on Gutenberg. BeBuilder does not base on Gutenberg, and you can put the content in it, and it will appear above the posts. To achieve that in E…
    in Elements on main blog page Comment by Phil October 2022
  • Hi, Please, go to Betheme -> Theme options -> Performance, and there you will be able to download the Google fonts to your server, so they will not be loaded from Google, or disable them at all. https://forum.muffingroup.com/betheme/uploads/06…
    in remove google fonts Comment by Phil October 2022
  • Hi, Please, open the Section options Advanced -> Positioning and set the Wraps vertical spacing option to Stretch. https://forum.muffingroup.com/betheme/uploads/002/LHB9TCTTAXK5.png After that, open the option of each of these wraps, and in Advan…
    in Lining up buttons Comment by Phil October 2022
  • Hi, You can install these demos through Betheme -> Pre-built websites. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ The design of our panel changed, but the basis of…
    in i cant find my templates Comment by Phil October 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Logo, and check the option Remove max-height & padding for Sticky Logo. If the result will not suit you, I suggest using the Header builder, where you will be able to customize it …
    in enlarge sticky header logo Comment by Phil October 2022
  • Hi, Where and when these errors appeared? Are your WP, Betheme, and plugins up-to-date? Best regards
    in Upgrade Comment by Phil October 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Navigation & Share, and there you will be able to hide it. https://forum.muffingroup.com/betheme/uploads/761/QIN4C203AHET.png Thanks
    in Remover Social share icons ( default store 2 template) Comment by Phil October 2022
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