Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,814
Last Active
Roles
Moderator

Comments

  • You did not attach your license key code. Please, send it like previously through the contact form, and remember to attach a link to this forum discussion. Also, please change the user language for the account you create for me to English. I could n…
    in Unable to update Comment by Phil October 2022
  • I can see that you have outdated Betheme, WP, and WPML. Please, update them, and if the problem will persist, please, let me know. Thanks
    in Typography issue in Pricing Item Comment by Phil October 2022
  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in API key for maps does not work on my site Comment by Phil October 2022
  • Hi, You can replace it when you open the edit of the page, go to the Page Options, and under the Media section, you can change it. https://forum.muffingroup.com/betheme/uploads/802/5OGHIU91K88R.png Thanks PS. I encourage you to check our Facebook gr…
    in Slider revolution Comment by Phil October 2022
  • Betheme is compatible with WPML in general, so it does not matter if you have a basic or advanced version, it will work with it anyway. Best regards
    in PLUGIN Polylang WordPress OR WPML Comment by Phil October 2022
  • Hi, If you want to have a custom 404 page, create it like a regular one, but you need to choose it in Betheme -> Theme options -> Pages -> Error 404. https://forum.muffingroup.com/betheme/uploads/091/6PDZBSVIZZQF.png Thanks
    in 404 page Comment by Phil October 2022
  • Hi, If you set up the local fonts in Betheme -> Theme options -> Performance, it could mean that it comes from one of your plugins. Please, turn off all of the plugins, refresh your cache, and check if it persists. Thanks
    in Deleting Google Font Comment by Phil October 2022
  • The login credentials you have sent are not working, unfortunately. https://forum.muffingroup.com/betheme/uploads/782/7V6GMO6XDUQC.png Can you create new ones, check if they work, and send them like previously through the contact form, please? Remem…
    in PHP 8/8.1 error Comment by Phil October 2022
  • I can see an error in the console about mixed content loading. Please, read the following article explaining how to resolve it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ After that, your website sh…
    in Default Store 2 Comment by Phil October 2022
  • Hi, I have passed this info on to the dev team, and we will try to fix it in future updates. Also, I encourage trying out the BeBuilder where this problem does not appear. https://forum.muffingroup.com/betheme/uploads/385/XHSFP421N7JR.png Thanks
    in Builder alignment is LTR instead of RTL Comment by Phil October 2022
  • Hi, In that case, you should contact your hosting provider, and they will increase this value. Best regards
    in PHP Max Input Vars does not change Comment by Phil October 2022
  • Do you mean the HubSpot plugin? I have checked that on my environment, and it is working correctly with Elementor. When you tested it, did you have any additional plugins active? Can you check it with only HubSpot active, please? Thanks
    in problem with elementor Comment by Phil October 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Issues with Revolution slider Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Critical issue with ajax and the cart popup ? Comment by Phil October 2022
  • The update should be this week if we do not encounter any obstacles. Best regards
    in Custom Category Template Comment by Phil October 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Typography issue in Pricing Item Comment by Phil October 2022
  • Hi, It can be hidden in Betheme -> Theme options -> Blog & Portfolio -> Blog, and change the Filters option to Hide. https://forum.muffingroup.com/betheme/uploads/904/16TCUN4NJ3VO.png Thanks
    in Removal of blog information Comment by Phil October 2022
  • Hi, Please, remove the Sold Out text in the theme options, and use the following CSS code: .woocommerce ul.products li.product.outofstock .product-loop-thumb .image_wrapper img{    opacity: 1!important; } Put it in Betheme -> Theme options -> …
    in How to Remove Sold Out Overlay Comment by Phil October 2022
  • Hi, You have an outdated version of Betheme. First of all, you should update it to the newest version. However, before doing it, I suggest doing a backup with the Duplicator plugin. When you update the theme, check if the problem persists. Thanks
    in Slider Not Working Comment by Phil October 2022
  • It seems to be an issue with this widget itself. I have activated another theme, and it has a similar problem. https://forum.muffingroup.com/betheme/uploads/401/11A9U7S1WN89.png However, this widget has an option to put the input fields below the pr…
    in Problem with price slider range in demo template Comment by Phil October 2022
  • Yes, this fix will also be included in the upcoming update. Best regards
    in shop archive template not working any moreafter update Betheme Comment by Phil October 2022
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingro…
    in license problem Comment by Phil October 2022
  • There is no option to achieve that other way. If you would like to see the sorting feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest…
    in Gallery image order Comment by Phil October 2022
  • Are you using Chrome, and did you put the text there with the autofill option? Chrome has functionality that changes the background of the field while using autofill. On the following link, you can find how to manage that: https://stackoverflow.com/…
    in Issue with form field background Comment by Phil October 2022
  • Hi, You can create a custom template for your categories. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
    in product category Comment by Phil October 2022
  • Hi, Your website has under construction enabled. Can you turn it off for a while, please? Thanks
    in API key for maps does not work on my site Comment by Phil October 2022
  • Hi, Please, open the mobile display in the builder, and you will be able to style these elements and their size for mobiles. https://forum.muffingroup.com/betheme/uploads/260/MV7MQ7KGP5HG.png Thanks
    in Remained as non responsive Comment by Phil October 2022
  • Hi, This demo has a header built with the Header Builder. You can check how it works on the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ To have an exact effect as in that demo, you need to have a fix…
    in Sticky menu Comment by Phil October 2022
  • Hi, There is a bug with template conditions which will be fixed in the upcoming update. The update should be out this week. Best regards
    in individual product category layout Comment by Phil October 2022
  • I do not want to misunderstand you again. Can you attach a screenshot pointing to what you want to achieve, please? Thanks
    in Single post blog Comment by Phil October 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.