Phil
Phil
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- Phil
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We need to take a closer into it, and we need your FTP access. Please, send it like previously through the contact form, and remember to attach a link to this forum discussion. Thanks
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Hi, Did you try the option Builder local styles: Inline in header, from Betheme -> Theme options -> Performance? https://forum.muffingroup.com/betheme/uploads/073/7R0V4U6NZSF0.png If yes and it did not help you at all, please send us WordPress…
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In the page options, you had content set to be hidden. Elementor uses Gutenberg to create content; when this option is enabled, it will not work. https://forum.muffingroup.com/betheme/uploads/989/OM4K3X6I772P.png I have switched it to Show, and the …
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Unfortunately, I cannot recommend anything to solve that at the moment. Best regards
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Hi, Youtube video loads in iFrame, so it loads another document within your HTML and its own fonts. Unfortunately, there is no option to prevent that. As a workaround, you can use Vimeo instead. Best regards
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The problem is one of your plugins. I deactivated unsupported plugins, and the problem was gone. Please, deactivate your plugins one by one to find what causes this issue. Thanks
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It is a Chrome problem with flexbox in general. Check the screenshots below. I have activated the Twenty Twenty-One theme, and created a new page with the content placed in Gutenberg, put there two divs one with flexbox, and one regular, and the res…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hi, Do you have any mail manager installed on your device? Windows 10 has a default app for mails, and after clicking on the mail icon this app is opened, and you can write to that email address immediately. Best regards
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As I said in my first message, TinyMCE has its own styling in WP, and it differs from what you see on the actual page. For example, in the Theme Options, you have set your H4 font weight to be 600. https://forum.muffingroup.com/betheme/uploads/035/M…
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Great to hear that you figured it out. Please, let me know if I can help with anything else. Best regards PS. I encourage you to check our Facebook group if you have not done it yet. You can talk there about Betheme and confront your experience wit…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, The logo can be changed in Betheme -> Theme options -> Global -> Logo. Is it not working for you? https://forum.muffingroup.com/betheme/uploads/758/LJJ5H9AELN46.png The customizer does not work with the theme options. If you want to cha…
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You are welcome. Always happy to help. ? Best regards
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Hi, Please, try the following CSS code: #Filters .filters_wrapper ul li.current-cat a::after{ background-color: #213705!important; } Thanks
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Please, go to Betheme -> Theme options -> Performance, and check if you do not have the selected option Builder local styles: Inline in header. If it is selected, switch to the External file option. There is an issue with this option and produ…
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It should be in the Pages tab on your WP panel. Probably it will be named Home, but it will be the one that is not on your Front Page. https://forum.muffingroup.com/betheme/uploads/939/HKHVHR0HXGL1.png Best regards
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I have passed this to the dev team, and we will take a closer look at it. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please, go to Betheme -> Theme options -> Global -> General, and change the style to Simple. Also in Shop -> Single product, select the Default style. https://forum.muffingroup.com/betheme/uploads/081/WJI515DVZEDH.png https://forum.muffi…
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It does not seem to be a Betheme issue because I have activated another theme, and the page was still blank. Please, contact your server administrator, to check if you do not have any caching tools enabled on your server, and if they are, disable th…
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I have disabled the One Page option on your Home page, and the display is correct again. https://forum.muffingroup.com/betheme/uploads/104/OA9V1GJBBLET.png However, the view should not be corrupted with this option. If you want us to check this issu…
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I have reinstalled the Slider Revolution plugin on your website, and now it is working correctly. Please, check that. Thanks
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Hi, Sorry, but the login credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/768/GW2WTD0JN5CZ.png Can you send them again, please? Before sending ensure that they are correct. Thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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I have checked your posts, and they look like you set up. https://forum.muffingroup.com/betheme/uploads/236/8M3KKJ1WYUGD.png Can you explain in detail what you are referring to, and what is not correct, please? Everything looks correct to me. Best …
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Sorry, but I do not understand. Can you explain it greater, please? Thanks
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We found the root cause. With version 26.0, we came out with new construction of content made with BeBuilder and started to use Flexbox. This allows for building an advanced layout, and this change was necessary for us to improve our theme and move …