Phil
Phil
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- Phil
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Comments
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
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Hi, There is a new update. Please, update Betheme to the newest version, and check if the problem persists. Best regards
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, Please, go to Betheme -> Theme options -> Shop -> General, and check if you do not have Catalogue mode enabled. https://forum.muffingroup.com/betheme/uploads/020/7PEMDYXHRQ61.png If it is enabled, disable it. If it is not enabled please…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, There is a new update. Please, update Betheme to the newest version, and check if the problem persists. Best regards
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Did you use the variations from WooCommerce and Betheme, or do you have some external plugins for them? It should work fine, but I cannot guarantee it if you are using some third-party plugin. You can test the template by assigning it to one product…
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Did you create a copy of your website with the duplicator? If yes, please please send us WordPress dashboard access to it privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will chec…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You entered the wrong place. On your screenshot, I can see that you edited the Section, but you should edit the wrap on the left. Best regards
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Great to hear that. If you have any other questions or problems, feel free to ask. Thanks
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Hi, Please, go to Betheme -> Theme options -> SEO, and put it in the first field. https://forum.muffingroup.com/betheme/uploads/290/36T949GZ12R9.png Best regards
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You will have to create a custom template for products. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ Best regards
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Please, use the following CSS code: .image_frame .image_wrapper .image_links a:not(:last-child) svg, .image_frame .image_wrapper .image_links a:last-child svg{ display: none!important; } .image_frame .image_wrapper .image_links a:not(:last-child):a…
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Please, use the following CSS code: .single-product .related .button{ color: #213705!important; background-color: #ff0!important; border-radius: 0 0 20px 0; } Thanks
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What version of PHP do you have? Is your Betheme up to date? Best regards
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Hi, Please, create a copy of your website with the Duplicator plugin, put it on a subdomain (you can register unlimited subdomains with one license key, as long as the main domain is registered under the same key), update Betheme there, and send a l…
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That is great. Please, let me know if I can help with anything else. Best regards
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Hi, Do you have the newest version of Betheme? If not, please, update it. If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact an…
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Hi, Sorry, but I quite do not understand. Can you explain your issue in more detail, please? Thanks
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It could be done by writing a custom CSS code, but you can choose only from our icons: https://muffingroup.com/betheme/elements/icons/ If you tell me which icons you want to use, I can help you write it. Best regards
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If we will not encounter any obstacles, the update should be available today. Best regards
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Hi @coreyphall, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and change the Height value to 0. https://forum.muffingroup.com/betheme/uploads/686/YCXR37ZMJBBI.png Thanks
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Hi, You can use a new Header Builder and assign Header template with this demo in the Post Options. https://forum.muffingroup.com/betheme/uploads/580/LDVT8J1DFBYH.png https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, There is no setting to add a button to refuse the cookies. If you would like o see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-up…
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Hi, So everything is working fine now? If you have any other questions or problems, feel free to ask. Best regards
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Hi, Do you want to change the button style only for the related products? It can be done by writing a custom CSS code, but I need you to turn off the Coming Soon on your website for a while. Best regards
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Please, contact your hosting provider and ask to increase the following values: max input time to 180 max input vars to 10000 and after that check, if the problem persists. If this will not help, please send us the WordPress dashboard and FTP access…