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Phil

Phil

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Phil
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  • Hi, Please, check the following link: https://betterstudio.com/blog/increase-max-input-vars-limit/ There you will find how to increase this value. However, I recommend contacting your hosting provider for doing it. Best regards
    in php max input vars Comment by Phil September 2022
  • Hi, Please, edit your Mega Menu, click on the Image element, go to Advanced -> Positioning, and there you will be able to adjust the position by changing the bottom and right values. https://forum.muffingroup.com/betheme/uploads/241/6JJO8KK1M0BX.…
    in Mega menu pic location Comment by Phil September 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins for WooCommerce other than the ones…
    in Installed Plugin WooCommerce Attribute Swatches by Iconic can't work Comment by Phil September 2022
  • Hi, Please, go to the Page Options, and Enable the Full-width option. https://forum.muffingroup.com/betheme/uploads/516/HFGZ0U9JOHT5.png Thanks
    in Design option, content width Comment by Phil September 2022
  • Hi, This Wrap had a 500px left value set in the Offset position, which was not cleared before changing to Default. https://forum.muffingroup.com/betheme/uploads/484/FPAWH3XZRI34.png I have removed it, and now the display is correct. Best regards
    in Padding error header after Theme update Comment by Phil September 2022
  • You need to update the Betheme to the newest version, and this option will appear. Best regards
    in Option for megamenu is missing Comment by Phil September 2022
  • Hello, Please, check the following article, and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please, contact your hosting provider, and ask to allow all the…
    in BeBuilder error: not a valid JSON response Comment by Phil September 2022
  • Hi, You need to add it through the WPML String translation. Check the screenshot below for a better understanding: https://forum.muffingroup.com/betheme/uploads/032/P1QQ7RGJ2H9J.png Best regards
    in How can add Privacy Policy link on 2nd language? Comment by Phil September 2022
  • We fixed it. There were some bugs in the files which we had to edit, but now it is working correctly. Best regards
    in image gallery Comment by Phil September 2022
  • Hi, Unfortunately, there is no such element in the BeBuilder. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-upd…
    in How to add post grid with Bebuilder with dynamic content? Comment by Phil September 2022
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: https://forum.muffingroup.com/betheme/uploads/401/278YR1U9N1DF.png It ca…
    in Add custom button to hamburger menu sidebar Comment by Phil September 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Burger menu - mobile menu - headache :) Comment by Phil September 2022
  • Hi, To achieve that, you would have to add two more menu items, add a CSS class to them, and style them with a custom CSS code. I can help you with that, but you must first add a class to them (you can name it however you want) and tell how they sho…
    in Add Button in mobile menu Comment by Phil September 2022
  • Some demos do not have Sliders, but this one has it and should be imported with the whole demo. Please, try to import this slider once again. Check the following video tutorial on how to do that: https://support.muffingroup.com/video-tutorials/how-t…
    in Missing the hero slide in the pre-build theme Comment by Phil September 2022
  • You can hide this section for tablets and mobiles with the Responsive options. https://forum.muffingroup.com/betheme/uploads/332/CSKKSMBHEZOH.png Best regards
    in Problem about filters Comment by Phil September 2022
  • Hi, There are a couple of ways to achieve that. You can add it to the Action Bar, which shows above the header: https://support.muffingroup.com/video-tutorials/workshop-custom-header-1/ You can add it to the menu: https://support.muffingroup.com/ho…
    in icon in the menu Comment by Phil September 2022
  • Hi, Please, activate some free theme like Twenty Twenty to check if it is problem-related with Betheme. If the problem persists with another theme, this could mean that the problem is with one of your plugins, so you should disable them and recheck …
    in Can't edit footer. Widget area is full of error messages Comment by Phil September 2022
  • This CSS comes from the WPBakery, so you probably hide the slider for mobile devices in the builder. Please, check the following link about it: https://kb.wpbakery.com/docs/learning-more/responsive-settings/ Thanks
    in Margin/padding below LOGO and navigation menu on phone. Comment by Phil September 2022
  • Hi, With the update whit Mega Menu builder it changed a little. If you want to create a Mega Menu in the old way, you need to choose the Automatic Mega Menu option. https://forum.muffingroup.com/betheme/uploads/226/05HNNCTQL8Y8.png If you want to kn…
    in Option for megamenu is missing Comment by Phil September 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Content set to Hide, still visible after saving Comment by Phil September 2022
  • Hi, You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the hosting provider. He should recognize and amend this issue by looking at the error message. Please read these related links: https…
    in Error during registration Comment by Phil September 2022
  • Unfortunately, I cannot recommend anything else for that. The menu elements have different widths, and cannot be perfectly aligned. You can ask your web developer if it can be done with more advanced CSS. Best regards
    in Submenu alignment Comment by Phil September 2022
  • Hi, Please, go to Betheme -> Theme options -> Responsive -> General, and select option Force full width. https://forum.muffingroup.com/betheme/uploads/378/FZPUZTSXLHFQ.png Thanks
    in Issue with Padding & Max-Width CSS Comment by Phil September 2022
  • Your server settings seem to be fine. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Pleas…
    in Map problem Comment by Phil September 2022
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in Registration not possible because domain of website changed Comment by Phil September 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Bug render section Comment by Phil September 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Update failed Comment by Phil September 2022
  • Hi, Is there any error message? If yes, please, send it. Do you have any caching plugins on your website or caching tools on your server enabled? If yes, please, deactivate them, clear your browser cache, and check if the problem persists. Also plea…
    in BeBuilder Theme Editor doesn't save changes done on the homepage Comment by Phil September 2022
  • Hi @asari74, The update with this fix was not released yet. It will be out next week. Best regards
    in Elementor plugin stopping generation of preview in Revolution Slider Comment by Phil September 2022
  • Edit your page with the BeBuilder, open the wrap options containing these three boxes, go to Advanced -> Positioning, and set the Elements horizontal align to the center. Best regards
    in Center image over 3 boxes Comment by Phil September 2022
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