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Phil

Phil

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Phil
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  • This link should immediately download the plugin package. Did you check the download folder? If it did not work, please, try with another browser. Thanks
    in Is the Post Title recognized as H1? Comment by Phil August 2022
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and empty the fields for the action button. See here: https://forum.muffingroup.com/betheme/uploads/052/URFYCXN1WO…
    in Remove BUY NOW button on Menu bar Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in shop_catalog image non supported by WooCommerce v6.8.2 Comment by Phil August 2022
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
    in Icon Box | Different alignment of title and content possible? Comment by Phil August 2022
  • Hi, Yes, it is possible. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/workshop-custom-header-1/ This bar creation is mentioned in 0:50. Thanks
    in TopBar above top menu Comment by Phil August 2022
  • Hi, There is an error about the mixed content on your website. Please, check the following article saying how to resolve that: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Thanks
    in Image rounding is not displayed Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Elementor plugin stopping generation of preview in Revolution Slider Comment by Phil August 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/219222#Comment_219222 We are still investigating it. https://forum.muffingroup.com/betheme/discussion/comment/219225#Comment_219225 Please send us FTP access privately thru the contact form ht…
    in Breadcrumbs issue Comment by Phil August 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in exporting issue Comment by Phil August 2022
  • I meant this <p> tag: https://forum.muffingroup.com/betheme/uploads/712/TG27V61VKXA7.png I removed it, and the space is gone now. Best regards
    in Unwanted border in the image Comment by Phil August 2022
  • If the links are still pointing to the old domain after the transfer of your website, please use this plugin. http://muffingroup.com/plugins/mfn-migrate-cb.zip It will help you change all of the URLs in the BeBuilder and Theme Options at once withou…
    in Is the Post Title recognized as H1? Comment by Phil August 2022
  • Hi, This would require writing a custom CSS code. I can help you with that, but I will need a link to your website. Thanks
    in Icon Box | Different alignment of title and content possible? Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Author page always empty Comment by Phil August 2022
  • No, there is no option to achieve that. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Slide image in shop page Comment by Phil August 2022
  • For that, you would have to use an external plugin. I suggest checking the official WooCommerce website: https://woocommerce.com/products/ Thanks
    in Banner product Comment by Phil August 2022
  • These changes will probably be available in the next update, which should be released in about 2 or 3 weeks. Best regards
    in ACCESSIBILITY – Aria-labels translatable Comment by Phil August 2022
  • It means that the license key you entered with your username was not used on any website. The license manager shows only registered keys, and to which domains they are assigned. Best regards
    in Purchase Code Comment by Phil August 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Can not update the Revolution slider. Comment by Phil August 2022
  • Did you deactivate your plugins as well? If not, please do that and recheck this issue. Also, I can see that you have low max input vars and max input time values set on your server. Please get in touch with your hosting provider, and ask to increas…
    in why when I drag a element into my page it always shut down Comment by Phil August 2022
  • Sorry, I confused the post page with the blog page in your question. In the Post Options, please, check if the template Intro Header suits you. https://forum.muffingroup.com/betheme/uploads/512/X8FO6YBY71OC.png https://forum.muffingroup.com/betheme/…
    in How to display tags and categories as a list, not a dropdown menu Comment by Phil August 2022
  • Hi, As you can read on the error message, your server blocks the connection. We do not handle server configuration, so, unfortunately, we are not able to help you with that. You should contact your server administrator in that case. Best regards
    in Failure to connect to API server Comment by Phil August 2022
  • Hi @uwkern, Please open the Call to Action options, and in Advanced -> Background, you will be able to set the background image. https://forum.muffingroup.com/betheme/uploads/597/U73WP6U33CPS.png Thanks
    in Where can I change CALL TO ACTION background color ? Comment by Phil August 2022
  • Please send us FTP access like previously thru the contact form http://themeforest.net/user/muffingroup#contact. Remember to attach a link to this forum discussion. Thanks
    in Display side cart module don't show the correct currency Comment by Phil August 2022
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in Purchase Code Comment by Phil August 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Cannot update page - Editor taking very long or not load at all Comment by Phil August 2022
  • Hi, Please, try the fixed Header style. It can be chosen in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/870/X6256FEUPLJF.png Thanks to that your header and logo will stay the s…
    in stop menu from shrinking Comment by Phil August 2022
  • Please clear your browser cache, and recheck it. I have reentered your dashboard and the template is working correctly. https://forum.muffingroup.com/betheme/uploads/741/774AV2NBRKL5.png Best regards
    in Appearance, connected user or private mode Comment by Phil August 2022
  • Hi @koberko, I can see that your website does not have the most current version of the Betheme. Please, update it, and check if the problem persists. Thanks
    in How do I remove Slider Revolution? Comment by Phil August 2022
  • Good to hear that. If you encounter any other problems or have any questions, feel free to ask. Thanks
    in Unable to update and activate BeCustom plugin Comment by Phil August 2022
  • Hi, Thanks for your contribution to upgrading our theme and accessibility to it. I have passed your message to the dev team, and I got a response that it will be added. ? FYI about the theme file modification. You can use a child theme, so the chan…
    in ACCESSIBILITY – Aria-labels translatable Comment by Phil August 2022
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