Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,814
Last Active
Roles
Moderator

Comments

  • But you found the root directory on your FTP, correct? If yes, you need to create a PHPINFO file. Open notepad, put the line of code from the article, name the file phpinfo.php, and put it in this root directory. After that, send us a link to it. Th…
    in Changes do not appear on the site Comment by Phil August 2022
  • Hello! If you want to manage your license key, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest There you will find instructions and a link to our license too…
    in Theme license Comment by Phil August 2022
  • Hi, Please, use the new version of the Header Builder. You can find more information about this tool under the following links: https://muffingroup.com/betheme/header-builder/ https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https…
    in Header Builder Comment by Phil August 2022
  • Yes, unfortunately, the Footer builder does not have any pre-built footers yet. We plan to introduce a couple of them in future updates. Thanks
    in BeCustom And Header Build Comment by Phil August 2022
  • Hi, It is added through the deprecated options. Please, check the following article about the deprecated: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Thanks
    in jurateirkasnytis.lt Comment by Phil August 2022
  • Hello, Is your PHP version above 7.0? If not, please, update it. Also, you can turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Getting this error Comment by Phil August 2022
  • All customization options can be found under the style tab: https://forum.muffingroup.com/betheme/uploads/311/YANED8U0G6DS.png You can style the view of the Side slide, but there is no option to add new elements, and it displays the menu only. Best…
    in Weird section spacing issue Comment by Phil August 2022
  • Hi, You can use the Import/Export feature. The copied string of characters can be used on other websites. https://forum.muffingroup.com/betheme/uploads/318/AOORE0I0YCN0.png Best regards
    in Diversion of templates Comment by Phil August 2022
  • Glad to hear that you manage to resolve it. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Feature image as header bg in portfolio Comment by Phil August 2022
  • Hi, Please, go to Betheme -> Theme options -> Bloag & Portfolio -> Portfolio, and ensure that you have Portfolio page selected there. https://forum.muffingroup.com/betheme/uploads/396/UAX7DEFWAV8E.png Best regards
    in Filter links going to wrong page Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also please share with us your PHPINFO file. It's really necessary right now. If…
    in Changes do not appear on the site Comment by Phil August 2022
  • The animation color is available for the regular menu item, and it is not available for the Menu burger element. I have passed to the dev team, that it should be added. At the moment, please, use the following CSS code: .mfn-menu-animation-text-line…
    in SNS icons on the global menu area Comment by Phil August 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also please share with us your PHPINFO file. It's really necessary right now. If you do…
    in Changes do not appear on the site Comment by Phil August 2022
  • Hi, Please, go to Betheme -> Theme options -> Header & -> Header, and set the Height value to zero. https://forum.muffingroup.com/betheme/uploads/218/QBOOBKKE32X0.png Best regards
    in How i remove this blue bar below the subheader? Comment by Phil August 2022
  • Hi, Please, use the new version of the Header Builder. You can find more information about this tool under the following links: https://muffingroup.com/betheme/header-builder/ https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https…
    in BeCustom And Header Build Comment by Phil August 2022
  • That is how the colors from the Theme options work. https://forum.muffingroup.com/betheme/uploads/881/1W76Y3DZS188.png For example, if you change the Counter Icon color, then all Counter Icons you used on your website will change their color. There …
    in Global colors Comment by Phil August 2022
  • Please, use this code: #Footer .widget_nav_menu li:after{    display: none!important; } Thanks
    in Widget footer Comment by Phil August 2022
  • Did you remove the padding from the deprecated section? You should clear these fields: https://forum.muffingroup.com/betheme/uploads/174/K3KEK50M2E7R.png After that, the padding from the advanced tab will work correctly. Best regards
    in Head mobile Comment by Phil August 2022
  • I have logged into your dashboard, and now the social icons and language switcher appears in the Side Slide. I forgot to check the option about the WPML language switcher in the Theme options, and you had it set to Hide. https://forum.muffingroup.co…
    in WPML Mobile Comment by Phil August 2022
  • Please, use the following CSS code: #Action_bar{    background-color: transparent!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in Header Menu Comment by Phil August 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in BeBuilder dont work Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Side cart always shows “Shipping: Free!” Comment by Phil August 2022
  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in no se guardan los cambios Comment by Phil August 2022
  • One of your plugins causes this problem. I have deactivated all plugins we do not support, and the Footer looks the same when you are logged or not. https://forum.muffingroup.com/betheme/uploads/655/ZBTVZID12WFL.png Best regards
    in Appearance, connected user or private mode Comment by Phil August 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: .mfn-header-tmpl .column_header_icon .search_wrapper input[type="text"]{    padding-right: 45px!important; } Thanks
    in search field issue in RTL Comment by Phil August 2022
  • There is no option to customize the Mobile sticky header. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#l…
    in sticky header for mobile not working Comment by Phil August 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: .get_in_touch li{    padding-left: 0!important;    padding-right: 50px!important; } Thanks
    in contact box in RTL Comment by Phil August 2022
  • Hi, Please, open your Header template, open the Header Options, and check if you have the Mobile header Position set to Fixed. https://forum.muffingroup.com/betheme/uploads/245/3X2OR51W6AJP.png Thanks
    in sticky header for mobile not working Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in contact box in RTL Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in search field issue in RTL Comment by Phil August 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.