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Phil

Phil

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Phil
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  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Script not showing in live site Comment by Phil August 2022
  • Hi, Pages like the main blog page, portfolio page, products list, and single products cannot be imported with the single page import because they are not created with the builder. Still, they have generated automatically through theme options. Best…
    in Cannot import specific single page from betheme-store prebuilt Comment by Phil August 2022
  • The Bundled plugins can be updated only through Betheme -> Install plugins. https://forum.muffingroup.com/betheme/uploads/468/ETCGKEAMLYX5.png So if the update is unavailable there, you need to wait for it. Best regards
    in Layer Slider NOT updating Comment by Phil August 2022
  • Hi, So everything is fine now? Do you have any other questions or problems? Best regards
    in menu layout/ logo question Comment by Phil August 2022
  • Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
    in License for staging Comment by Phil August 2022
  • Hi, When you put the button on your page with the BeBuilder, you can add the gradient within the Style tab. https://forum.muffingroup.com/betheme/uploads/060/GE25M1NQ5LE7.png Moreover, you can save it as Preset, so you can reuse it on other pages. h…
    in Add Gradients to buttons Comment by Phil August 2022
  • Hi, 1) Please, go to Betheme -> Theme options -> Colors -> Footer, and change the Copyright border color. https://forum.muffingroup.com/betheme/uploads/630/ZCPB02FBZ5UY.png 2) Please, go to Betheme -> Theme options -> Footer, and chan…
    in Line between footer and shape divider Comment by Phil August 2022
  • Can you send me a screenshot of which section is not changing its background color? Are you setting it up in Advanced -> Background? Best regards
    in Microsoft Edge Comment by Phil August 2022
  • Hi, Please, check the following article: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ There you will find out how to resolve this problem. Thanks
    in Cannot reupload the theme Comment by Phil August 2022
  • Hi, Please, change the section background size to cover. https://forum.muffingroup.com/betheme/uploads/775/HIO7SDOA0K4L.png Thanks
    in Betheme slider Comment by Phil August 2022
  • I just checked that, and it seems you are using the Deprecated padding options. Please, check the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Remove the padding from the Deprecated field, and add it…
    in Head mobile Comment by Phil August 2022
  • So everything is fine now? Is there anything else I can help you with? Best regards
    in Wpml translation Comment by Phil August 2022
  • Hi, It can be done by writing a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with that? Best regards
    in Widget footer Comment by Phil August 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in The design I made on bebuilder is broken on the page Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sale badges Comment by Phil August 2022
  • 1) You can change this value in Betheme -> Theme options -> Header & Subheader -> Header, by modifying the Height. https://forum.muffingroup.com/betheme/uploads/220/L5K69Q3GS92R.png 2) All this information is required for the SEO interp…
    in Two Questions Comment by Phil August 2022
  • Hi, Thanks for the video. Do you have the newest version of the Betheme? If not, please, update it, and check if the problem persists. If this will not help please send us the WordPress dashboard and FTP access privately thru the contact form, which…
    in Content Editor not showing BeBuilder Live Comment by Phil August 2022
  • Hi, If you add the blog element to the posting page, you can use the exclude feature to hide the post that you are currently editing. https://forum.muffingroup.com/betheme/uploads/923/5IUXKIG8MOKI.png Thanks
    in single blog customization Comment by Phil August 2022
  • Please, go to Betheme -> Theme options -> Fonts -> Size & Style and decrease the Page title font size. https://forum.muffingroup.com/betheme/uploads/277/XD1ONKMVL5I8.png After that, check if the problem persists. Thanks
    in Search / Live Search a jumbled mess of giant fonts Comment by Phil August 2022
  • You need to add a new section above the existing one, and put the icons there. https://forum.muffingroup.com/betheme/uploads/731/NYEJ0V363QX2.png https://forum.muffingroup.com/betheme/uploads/427/0ZDJ7RE3BLTS.png Thanks
    in Split menu + Top Bar? Comment by Phil August 2022
  • Good to hear that. Please, let me know if I can help with anything else. Best regards
    in BeCustom not installed Comment by Phil August 2022
  • Hi, The Marketing 2 demo uses the custom header created with the Header Builder. To change the logo you need to open the header template. Check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ There y…
    in Can't change the default logo of pre build theme. Comment by Phil August 2022
  • You have low max input vars and max input time values set on your server. https://forum.muffingroup.com/betheme/uploads/650/AM7S76CFKV68.png Please, contact your hosting provider to increase these values: max input time to at least 180s max input va…
    in Losing Content Continually on Home Page. Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in BAD QUALITY IMAGES ON Subheader image (smartphone only) Comment by Phil August 2022
  • You can hide the stock from the add to cart element with the following CSS code: .mfn-product-add-to-cart .stock{    display: none; } Thanks
    in Breadcrumbs issue Comment by Phil August 2022
  • The Action Bar was not activated on your website (look at the first screenshot I have sent). Also, the language switcher was not assigned to the language switcher menu in Appearance -> Menus. I have done these things, on your website, and the swi…
    in Header Menu Comment by Phil August 2022
  • I have added the language switcher to the language switcher menu, and now it appears in the Side Slide. Please, check that. Thanks
    in WPML Mobile Comment by Phil August 2022
  • We manage to resolve that. Please, check your website. Thanks
    in WooCommerce pages keep breaking Comment by Phil August 2022
  • Did you modify anything? When we tried to access your website it showed this message: https://forum.muffingroup.com/betheme/uploads/012/IQ31MNEGSTJA.png Best regards
    in site edits Comment by Phil August 2022
  • Yes, from the plugins we support only Elementor has an option to create custom popups/lightboxes. Best regards
    in Lightbox Comment by Phil August 2022
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