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Phil

Phil

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Phil
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  • You did not check the option to activate the mega menu for other languages. https://forum.muffingroup.com/betheme/uploads/980/F44X5R1YZV3Z.png I have opened your other versions of the menu, checked it, and it is working. Best regards
    in Image on the header / special menu Comment by Phil July 2022
  • Hi, What you ask for requires file customization which in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Item…
    in Change breakpoints for Tablet Comment by Phil July 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in BeBuilder wont load Comment by Phil July 2022
  • Hi, Please, try the following: Go to the Developer Console https://console.developers.google.com/, navigate to Google Maps -> APIs, search for Geocoding and click on Google Maps Geocoding API -> Enable API. Do the same thing for Geolocating. …
    in Map not working Comment by Phil July 2022
  • Please, ask her to edit the Desktop version with the BeBuilder Blocks, and check if the changes appear on the published page. https://forum.muffingroup.com/betheme/uploads/190/92JEZRKNV0OY.png https://forum.muffingroup.com/betheme/uploads/710/K34KP2…
    in Cannot see the updates Comment by Phil July 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .image_frame .image_wrapper img{    transition: .3s!important; } Thanks
    in Padding and margin is not displayed and the background color has not changed either. Comment by Phil July 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You…
    in short code does not work Comment by Phil July 2022
  • Hi, I can see that you are using the Elementor, and that is how this builder works. If you want the background to be instantly in full width, please, use the BeBuilder instead. Best regards
    in page background does not load the entire page Comment by Phil July 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar:not(.is-sticky) .menu li ul{     top: 60%!important; } Thanks
    in Breakpoint responsive menu Comment by Phil July 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Image on the header / special menu Comment by Phil July 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Logo not matching on all pages Comment by Phil July 2022
  • @ma7mud, Sorry, I misunderstood you. Actually, when you choose Thumbnail Gallery other than Gird and Default in Betheme -> Theme options -> Shop -> Single product, you can drag between the thumbnails. https://forum.muffingroup.com/betheme/u…
    in Single Product images Comment by Phil July 2022
  • Yes, it could be possible. We will test it a bit too. It would be great if you keep me updated if you notice anything else. Best regards
    in Glitchy text editing Comment by Phil July 2022
  • Hi, Please, disable the AJAX option in WooCommerce -> Settings -> Products. https://forum.muffingroup.com/betheme/uploads/089/6JRVYXYP1W6D.png Thanks
    in Woocommerce Mix and Match & theme compatibility Comment by Phil July 2022
  • We need to do a further investigation about it. As a temporary workaround, I suggest setting the thumbnails position to Bottom Left. https://forum.muffingroup.com/betheme/uploads/448/0THAVC5BM3DL.png Best regards
    in Featured image render problem on single product Comment by Phil July 2022
  • 1) I contacted the dev team, and they said this hook was not added to our theme. We will add it in the next update. 2) If you followed the steps for Child theme installation like in our documentation, and the path is correct, then your changes shoul…
    in Woocommerce hooks and child theme files Comment by Phil July 2022
  • Hi, Can you tell me on what browser and OS you are testing, please? I could not recreate it. Best regards
    in My contact form has a color when using autofill option Comment by Phil July 2022
  • Hi, We support The Events Calendar plugin. We have a video tutorial about it too: https://support.muffingroup.com/video-tutorials/how-to-use-the-events-calendar-with-betheme/ Please, check that plugin, and see if it suits you. Best regards
    in Suggestion for events plugin Comment by Phil July 2022
  • Hi, In Betheme -> Theme options -> Fonts -> Size & Style, you can enable the Auto font size, so all fonts will automatically adjust the size for responsive mode, or you can disable it and manually set the size for each font for each des…
    in How to change fonts heading size in responsive mode Comment by Phil July 2022
  • When you create a Mega Menu for the primary language, it should be automatically styled by the CSS you have for the primary language. Best regards
    in Image on the header / special menu Comment by Phil July 2022
  • In the first tab, you used an element that uses JS. As I said before, Tabs does not support JS, which is why the display is incorrect. You need to choose another element. Best regards
    in Tabs Widget Comment by Phil July 2022
  • Can you explain in more detail what do you mean by that, please? Thanks
    in Padding and margin is not displayed and the background color has not changed either. Comment by Phil July 2022
  • The source of your retina image leads to a 404 page, so it does not exist. Please, go to Betheme -> Theme options -> Global -> Logo, and choose the retina logo again there. Thanks
    in email and phone number clickable and issue logo on screen 13' Comment by Phil July 2022
  • You need to create a template and sidebar for each category and add sidebar elements to these templates. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ https://forum.muffingroup.com/betheme/uploads/964/B8…
    in Be shop atribute conditional Comment by Phil July 2022
  • Hi, It can be changed in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/697/KNROWBZFBMKL.png Thanks
    in Breakpoint responsive menu Comment by Phil July 2022
  • Hi, Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and put there the following CSS code: @media only screen and (max-width:960px){    .woocommerce.mobile-row-2-products .products.related ul.products li.product:nth-chi…
    in Related products grid view not working Comment by Phil July 2022
  • Glad to hear that. Can I help you with anything else? Best regards
    in Padding and margin is not displayed and the background color has not changed either. Comment by Phil July 2022
  • Hi, Can you tell me where you took this icon's name from? We do not have an icon called icon-line. Please, check the following link: https://muffingroup.com/betheme/elements/icons/ There you will find a list of available icons and their names. Best…
    in Footer Comment by Phil July 2022
  • Hello, To fix that, you should open the element options, go to Advanced -> Spacing, and set the margin value to zero. https://forum.muffingroup.com/betheme/uploads/977/61CJYK0I30VA.png Best regards
    in Problem with visual appereance Comment by Phil July 2022
  • Hi, You will have to use the shortcodes to put elements in the tabs. You can find elements with the shortcodes here: https://muffingroup.com/betheme/elements/ However, notice that Tabs does not support JS in their content, and if some element uses i…
    in Tabs Widget Comment by Phil July 2022
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