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Phil

Phil

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Phil
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  • We will add this fix to the upcoming update, so you do not have to worry about losing it. Best regards
    in Can't open mobile submenus with v26.4.0.2 Comment by Phil July 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Logo, and check the option Remove Left margin. https://forum.muffingroup.com/betheme/uploads/684/YRG0C4X61BCT.png If this will not suit you please attach a link to your website so we c…
    in Move logo to left Comment by Phil July 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Theme option: drop down menu Comment by Phil July 2022
  • Hi, Can you tell me what version of PHP, WP, and Betheme you have, please? Are you using a child theme? Thanks
    in PHP Fatal error: Call to undefined function mfna_templates Comment by Phil July 2022
  • Hi, I have passed it to the dev team, and we will look closely at it. We are still expanding and upgrading our theme; sometimes, a tiny bug can slip. Also, we have testers, and do tons of tests, but you must be aware that it is impossible to test ev…
    in Unpredictable import-export Comment by Phil July 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
    in Head slider responsive Comment by Phil July 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Update Comment by Phil July 2022
  • Always happy to help. ? If you have any other questions or problems, feel free to ask. Thanks
    in Muffin Builder sections disappear if editing a published page Comment by Phil July 2022
  • But you handle it, right? Is there anything else I can help you with? Best regards
    in Full width (image, Google Map) not possible Comment by Phil July 2022
  • With it, you can access the files directly on your server. You can read more about it under the following link: https://www.techtarget.com/searchnetworking/definition/File-Transfer-Protocol-FTP Best regards
    in Gif has stopped functioning on product page Comment by Phil July 2022
  • Hi, If you only want to update your Betheme on the website and do not move it anywhere, you do not have to do anything with the files, posts, pages, etc., because they are stored in the database. However, if you are updating from an old version I su…
    in transfer data from old to the new theme Comment by Phil July 2022
  • Unfortunately not. You will have to recreate the Action bar in the Header Builder. Best regards
    in Desktop menu toggled Comment by Phil July 2022
  • Hi, It probably comes from one of your plugins. Please, disable your plugins one by one, and check if the message is gone. Best regards
    in The authorization header is missing Comment by Phil July 2022
  • You can find it by opening the developer tools (F12), and with ctrl+f find myaccount_button. Anyway, as I said, we will fix it in future updates. Thanks
    in Id attribute is not unique from achecker Comment by Phil July 2022
  • Hi, For that, please, use the Column Text element. https://forum.muffingroup.com/betheme/uploads/702/U0WKJHBGIEZR.png Thanks
    in How to insert html code Comment by Phil July 2022
  • Hi, Can you tell me how did you achieve this display, please? Thanks
    in Gallery doesnt work propertly Comment by Phil July 2022
  • Hi, It depends on where you want to place it. But you can try Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/993/QY91GSBA0ZMB.png Thanks
    in How add code page facebook Comment by Phil July 2022
  • Hi, It is probably a problem with your server. Please, contact your server administrator, and ask about this error. If they will not be able to help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on …
    in Cannot install or activate slider revolution. Comment by Phil July 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Logo, and there you will find an option to adjust your logo size. https://forum.muffingroup.com/betheme/uploads/470/Y6DNAM9LEZV7.png Notice that if you do not use the SVG logo, it will…
    in Resize lthe logo Comment by Phil July 2022
  • Hi, The only setting responsible for the table can be found in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/845/DYGAQ4HKCDI2.png If the result will not suit you, please also check the followi…
    in Table formats poorly on mobile Comment by Phil July 2022
  • Can you explain what exactly you want to achieve, please? Every option that has a device switcher next to it can be set separately for each device. For example Typography in the Column Text element. https://forum.muffingroup.com/betheme/uploads/377/…
    in Editing for mobile and tablet Comment by Phil July 2022
  • Hi, Please, try the following CSS code instead: .side-slide-is-open #Side_slide{    width: 100%; } Thanks
    in Side_slide 100% ? Comment by Phil July 2022
  • We have fixed it on your website. Can you test it, please? Thanks
    in Can't open mobile submenus with v26.4.0.2 Comment by Phil July 2022
  • Hi, It refers to the myaccount_button ID, which in fact, appears two times in the website source. https://forum.muffingroup.com/betheme/uploads/627/RX7I7CMFZYGW.png I have passed it to the dev team, and we will fix it in future updates. Thanks
    in Id attribute is not unique from achecker Comment by Phil July 2022
  • The dashboard access can be not enough, but you can send it. I will take a look at it, and tell if FTP is necessary or not. Best regards
    in This is not the Icomoon zip file. Please try again Comment by Phil July 2022
  • You need to enable the Sticky and Mobile headers in the Header Options and select them in the top bar. https://forum.muffingroup.com/betheme/uploads/544/O2F7HQUSA2BC.png https://forum.muffingroup.com/betheme/uploads/441/0N5T9E2MOMEX.png Thanks
    in Desktop menu toggled Comment by Phil July 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Youtube link keeps showing playback error Comment by Phil July 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Used the responsive feauture not to show an element on mobile and can't undo it Comment by Phil July 2022
  • You can try to erase this GIF from your website via FTP and try to upload it then. If this will not help you will need to wait for an update. Best regards
    in Gif has stopped functioning on product page Comment by Phil July 2022
  • Hi, If you want to use your own SVG image, this would require modifying the theme files, but we do not provide help with such customization. I can only provide CSS to change this icon to the one available in Betheme. You can find icons list here: ht…
    in change magnifier icon in Live-Search-Field Comment by Phil July 2022
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