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Phil

Phil

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Phil
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  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, You can use the following CSS code: .single-product .entry-summary p.price{    display: none!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
  • Hi, There is a bug in the BeBuilder Blocks. We will fix it as soon as possible, but for now, please use the BeBuilder instead because it works correctly there. https://forum.muffingroup.com/betheme/uploads/500/SCAQHJ2WX2ZL.png Thanks
  • Hi, Please, go to Betheme -> Theme options -> Global -> Navigation & Share, and there you will find an option to hide it. https://forum.muffingroup.com/betheme/uploads/284/896YPTMD05HG.png Thanks
  • 1) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discus…
  • With the include/exclude you will have to create a template for each category choosing the parent category ID. https://woocommerce.com/document/woocommerce-shortcodes/#available-product-category-attributes Thanks
  • 1) Please, open the WPML String Translation, search for authors, and you can translate them there. https://forum.muffingroup.com/betheme/uploads/538/JCCY3V78YBLW.png 2) For the Contact and menu questions you should contact WPML support, as they do n…
  • Hi, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Follow the steps from there, and check if the problem persists. Thanks
  • Hi, 1) While editing your page with the BeBuilder select the link text, and with the color picker change the color. https://forum.muffingroup.com/betheme/uploads/092/JPEFLRTQM09O.png https://forum.muffingroup.com/betheme/uploads/489/VMNVCMWUBO6N.png…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in BeTheme Comment by Phil July 2022
  • For that, you would have to write a custom CSS code. I can help you with that, but I will need a link to that page. Thanks
  • Did you handle it? I have checked your website, and the image appears. https://forum.muffingroup.com/betheme/uploads/160/U1ZM856DXCD9.png If you do not see it, please, clear your browser cache, and check if it appears then. Thanks
  • You are welcome. Please, let me know if I can help you with anything else. I also strongly recommend checking out BeBuilder. Already thousands of our customers moved from other builders in favor of Be one. Best regards
  • Hi, Can you tell me which Woo elements are you talking about, please? If you mean the ones used in templates, please, check the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ htt…
  • Hi, The button style can be changed in Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/566/D5IQ5AJ0H0DT.png Also, I recommend using the Duplicator plugin for migrating. We are constantly using it…
    in Change color Comment by Phil July 2022
  • Hi, The link you have sent shows a 404 page. However, I have checked a button from there. You have a Round button style chosen in the Theme Options, which adds such effect. I suggest choosing a custom button style and recreating the desired display …
    in Color button Comment by Phil July 2022
  • Please do not delete the Featured Image from the post, and in the post options choose to hide it. Then it will be visible on the posts list but hidden on the post page. https://forum.muffingroup.com/betheme/uploads/755/V1UTO5MGDLXL.png You can also …
  • Please, check our new version of Header Builder and Mega Menu Builder. You can activate and choose the submenu icon with these tools. https://forum.muffingroup.com/betheme/uploads/181/M8AQQY0YE8TQ.png Thanks
    in Sub Menu Issue Comment by Phil July 2022
  • The color is made by a custom CSS code. Please go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and find a line responsible for the mark tag. There you will be able to change the color. https://forum.muffingroup.com/betheme/upl…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • As I cannot reproduce it on my device it is hard to determine what could be wrong. You can try to reinstall your Firerox to see if it helps. Please also check the browser console for errors. Thanks
  • Did you set the Full Width in the Advanced options? https://forum.muffingroup.com/betheme/uploads/945/TUE48V7DBKLK.png If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themefores…
  • Hi, You have a custom CSS code that hides it. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove it. https://forum.muffingroup.com/betheme/uploads/230/G8RKIUSJTL10.png Thanks
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
  • Please, go to Betheme -> Theme options -> Global -> Logo, and decrease the padding value. https://forum.muffingroup.com/betheme/uploads/568/9OSQ8MV11ECO.png Thanks
  • It would be great if you can record a clip. Please upload it to some video hosting and send a link to it. Thanks
  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and decrease the Height value. https://forum.muffingroup.com/betheme/uploads/357/V89MXRM4ZKGL.png Thanks
  • Hi, If you use an SVG logo, you can choose the size for each device in Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/uploads/113/4RCZWKX0D79D.png Changing the hamburger icon size requires writing custom C…
    in Logo dimension Comment by Phil July 2022
  • Hi, All your images have different resolutions. If you want them to have aligned, you should use images with the same size. Thanks
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