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Phil

Phil

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Phil
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  • Hi, 1) There is an issue that appeared in the last update. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and put there the following CSS code: #Content{ z-index: 1 } 2) It is a Revolution Slider. To edit it you need …
    in Box disappears Comment by Phil July 2022
  • Hello, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
    in Refund Comment by Phil July 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in error when Importing prebuilt website Comment by Phil July 2022
  • Hi, Please, go to Betheme -> Theme options -> Responsive -> General, and choose option Force full width. https://forum.muffingroup.com/betheme/uploads/749/DZTXK7M2IX9R.png Thanks
    in Full width on mobile device Comment by Phil July 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Front end not work properly Comment by Phil July 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Horizontal padding not working Comment by Phil July 2022
  • Hi, We were supporting the Visual Composer before they merge with the WPBakery. As these two builders unite we support the WPBakery only right now, and it can be installed through Betheme -> Install plugins. Best regards
    in Where to find Visual Composer? Comment by Phil July 2022
  • Hi, Please, go to Betheme -> Theme options -> Fonts -> Size & Style, choose the mobile display, and set the font size there (the auto font size needs to be disabled). https://forum.muffingroup.com/betheme/uploads/942/YXC449WOD0N2.png Th…
    in Font size in mobile menu Comment by Phil July 2022
  • As I mentioned before, I cannot recommend any plugins than the ones we support. You will have to test which works best with your website and our theme. Best regards
    in Compatibility issue with BeTheme and WP-Rocket/Rocket CDN Comment by Phil July 2022
  • Hi, Please, use the following CSS code: a{    text-decoration-thickness: 5px!important; } Thanks
    in Underlining thicker Comment by Phil July 2022
  • Hi, 1) The font size can be changed by adding the font_size attribute to the shortcode. Like this: [fancy_link title="asdf" link="#" style="6" font_size="30"] 2) Color can be changed in the Theme options. http…
    in Set style of the fancy-link Comment by Phil July 2022
  • Hi, If you have your license key you can use our API tool to deregister it from the domain where the freelancer holds it. Head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this…
    in Code Comment by Phil July 2022
  • Hi, 1) Please, go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and from Filters dropdown menu choose Show. https://forum.muffingroup.com/betheme/uploads/050/JATDQ7N2VWR7.png 2) How many posts do you have? It will appear when…
    in Activate the filter bar for our blog Comment by Phil July 2022
  • Hi, Of course, you can. Please, go to Betheme -> Theme options -> Global -> Logo, and there you can choose a different version of your logo for the Sticky header. https://forum.muffingroup.com/betheme/uploads/473/PGOT1CAE4XRD.png Thanks
    in Transparent Header / Menu - 2 Logos Comment by Phil July 2022
  • There is a lot of content on that page. Please try to increase the input vars value to 10000. Moreover, please, try BeBuilder instead of BeBuilder Blocks (they have slightly different methods of saving content). https://forum.muffingroup.com/betheme…
    in Can not add section to my web site Comment by Phil July 2022
  • Hi, I have checked your website with Firefox, and it looks like your screenshot from Chrome. https://forum.muffingroup.com/betheme/uploads/435/N5HFHYH8FMFR.png Please, disable extensions you use on Firefox, clear your browser cache, and check if the…
    in Сross browser problem Comment by Phil July 2022
  • Hi, Do you have version 24.0? If not, please update your Betheme because, with this version, we introduced Header Builder 2.0. It is implemented in Betheme already, and there is no need to install the plugin. You will find it in the Templates tab. h…
    in Header Builder missing Comment by Phil July 2022
  • Hi, I can see that you edited your message. Did you handle it? Best regards
    in uploaded mp4 video no sound Comment by Phil July 2022
  • Hi, At the moment I can recommend you only use the following CSS code: .menuo-right #Top_bar .menu_wrapper .menu > li > ul.mfn-megamenu{ width: 100% !important; left: 0!important; padding: 20px 20%!important; } It will stretch your mega menu t…
    in Sub Menu Issue Comment by Phil July 2022
  • Hi, I have checked your website with Chrome and Firefox, and all buttons have a scroll effect. Please, clear your browser cache, and check if the problem persists. Thanks
    in Link to same page section scrolling Comment by Phil July 2022
  • Hey @marcomarte, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Hide unavailable variations when lable is selected Comment by Phil July 2022
  • Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
    in 2 questions: 1 about design & 1 about woocomerce Comment by Phil July 2022
  • The second one is almost perfect, but you need to add !important to the color. It should look like this: #Top_bar.is-sticky{    background-color: #CC7722!important; } Thanks
    in How to keep image in Background and stick header colors Comment by Phil July 2022
  • I have checked your website with the iPhone 12 on the chrome browser, and I can zoom images on your website using two fingers. Do you want to disable it? Best regards
    in pictures are very small on mobile, no zoom possible Comment by Phil July 2022
  • There is a custom CSS code that causes this issue. I have temporary removed all CSS from Betheme -> Theme options -> Custom CSS & JS -> CSS, and the content shows correctly. Please, navigate there and remove your CSS one by one to locat…
    in Content from Website is missing after Updates from 25.1.9.1 Comment by Phil July 2022
  • You need to use the template to add the content to the main shop page. If you edit the shop page with the BeBuilder Blocks, it will be replaced with the content generated from the theme options or the template. When you open the shop page, you will …
    in Home page banners Comment by Phil July 2022
  • It may mean that Chrome does not support it yet. You can read more about it here: https://developer.mozilla.org/en-US/docs/Web/HTML/Element/meta/name/theme-color Thanks
    in Change Theme Color? Comment by Phil July 2022
  • If any feature has a recommended image size it will be mentioned there. For example, the recommended resolution for Slides is 1630px x 860px. https://forum.muffingroup.com/betheme/uploads/520/9K0TE8OCRE4Z.png If there is no recommended size mentione…
    in featured image Comment by Phil July 2022
  • It is always good to have the newest version of Betheme. Please, update it first, and if the issue will persist, send us a private message. Thanks
    in Fetal error when updating an existing page Comment by Phil July 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Thanks
    in Hide this section and hide the date Comment by Phil July 2022
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