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Phil

Phil

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Phil
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  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Unable to save page updates & Update option keep loading Comment by Phil July 2022
  • If you have any other questions or problems, please, let me know. Also, if you would like to see a full-width slider style in future updates, please, let us know on the topic for suggestions: https://forum.muffingroup.com/betheme/discussion/113/your…
    in issues with new version of BeTheme Comment by Phil July 2022
  • Then you need to wait for the Slider Revolution update. Best regards
    in Prettyphoto rel attribute not responsive when used with an image Comment by Phil July 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in No medias loaded for Pre-built website name "BeFranchise" Comment by Phil July 2022
  • Hi, Can you tell me the name of the plugin you are using for events, please? Thanks
    in New Module with gallery wont show on page Comment by Phil July 2022
  • You need to disable the content top padding in the page options. https://forum.muffingroup.com/betheme/uploads/675/CSTOSNB0U2TG.png Moreover, in the theme options, set the header height to zero. https://forum.muffingroup.com/betheme/uploads/207/U5D6…
    in Header text should be next to the header image Comment by Phil July 2022
  • For that you need to write a custom CSS code, and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. I can help you with that, but I will need a link to your website. Thanks
    in Disable Desktop Menu Comment by Phil July 2022
  • With the sidebar element placed in the content unfortunately there is no option to enable the off-canvas. It works only with the global WooCommerce sidebar. Best regards
    in make only BeBuilder create shop page Comment by Phil July 2022
  • Hi, The Accordion color can be changed in the Style tab. https://forum.muffingroup.com/betheme/uploads/280/B8A43DLDRF8K.png Thanks
    in Change accordion color Comment by Phil July 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .mfn-chft-row.mfn-chft-total{    flex-flow: row wrap!important; } .woocommerce-cart .includes_tax, .woocommerce-checkout .includes_tax{    display…
    in Tax info on Cart page / side cart / checkout page Comment by Phil July 2022
  • Hi, Unfortunately, there is no element that works like ToC and searches through other pages. To achieve that you need to create it manually with for example Column Text element. Best regards
    in Table of Content Comment by Phil July 2022
  • Hi, 1) I am afraid that it is not possible to achieve that. However, to be sure, please, attach a link to your website, and tell me what widgets you are using, so I can take a look at it? 2) Do You mean the sidebar that can be opened and closed? Ple…
    in Filter Options Comment by Phil July 2022
  • Unfortunately, there is no setting to achieve that. Since the WP Widgets changed, some of their functionalities changed as well. You can contact WooCommerce support to ask if they can help you with that. Best regards
    in Sidebar Product Category Comment by Phil July 2022
  • Hi, There should be only one unique ID on your pages. Even when you hide a section from mobile view, they should be like #myid, and #myid-mobile. You need to rename ID's for mobile view, create a new menu, and assign it in Betheme -> Theme option…
    in Anchor link not workingg Comment by Phil July 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in update the new version of Betheme 26.3.4.1 Comment by Phil July 2022
  • You need to set the Off-canvas sidebar: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Thanks
    in make only BeBuilder create shop page Comment by Phil July 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Error Comment by Phil July 2022
  • Hi, Instead of setting this image as the Header background, please, set it as the section background. https://forum.muffingroup.com/betheme/uploads/416/95WDF3O2KVCS.png Thanks
    in Header text should be next to the header image Comment by Phil July 2022
  • Hi, 1) To change it, please, go to Settings -> General. https://forum.muffingroup.com/betheme/uploads/427/DJ2EVQRNQFDH.png 2) To hide them, you must write a custom CSS code. I can help you with that, but I will need a link to your website. 3) You…
    in BLOG Site, RELATED POSTS Comment by Phil July 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Prebuilt site not showing Comment by Phil July 2022
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Sidebar Product Category Comment by Phil July 2022
  • Hi, Unfortunately, there is no setting to achieve that. Maybe with some more advanced CSS, you could have done it, but for that, you need to ask your web developer. If you would like to see this feature in future updates, please, let us know on the …
    in Portfolio Filter Comment by Phil July 2022
  • Hi, You need to adjust the Tablet view. Please check the following video tutorial about it: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Thanks
    in not responsive for tablet Comment by Phil July 2022
  • Hi, To translate the text from the Theme options -> Translations you need to use the WPML String Translations. https://forum.muffingroup.com/betheme/uploads/098/7T4PX14F8RDY.png https://forum.muffingroup.com/betheme/uploads/193/XT761KQOVEHD.png T…
    in translation page in theme option Comment by Phil July 2022
  • Hi, You can edit the translation of your page, and in the items where you want to have a different font set it in the Typography. https://forum.muffingroup.com/betheme/uploads/305/U1BJ2B3U90X8.png Thanks
    in fonts for different language Comment by Phil July 2022
  • Hi, You do not have to enable the revisions anywhere, they are available in the BeBuilder. Please, check the following link about it: https://support.muffingroup.com/documentation/bebuilder-blocks/revisions-backups/ However, notice that we changed t…
    in revisions function Comment by Phil July 2022
  • Hi, You need to edit your slider, open the Background options, and set it to be transparent. https://forum.muffingroup.com/betheme/uploads/854/GY0NUPD4OOZU.png Thanks
    in Remove background from Revolution slider Comment by Phil July 2022
  • There is an issue that will be fixed in the upcoming update. I have put a temporary fix in Betheme -> Theme options -> Custom CSS & JS -> CSS for your website. After the next update, you can remove this CSS. Thanks
    in Bugreport - first Button in list is not working correctly Comment by Phil July 2022
  • I am happy I could help. ? Best regards
    in Feature List Settings Comment by Phil July 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Custom Fonts in Footer, Menu and Other areas Comment by Phil July 2022
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