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Phil

Phil

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Phil
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  • You are welcome. Always glad to help. Best regards
    in display issues on mobile Comment by Phil June 2022
  • Hi, Please, go to Betheme -> Theme options -> Fonts -> Size & Style, and enable the Auto font size, which automatically decreases the fonts for mobile display. https://forum.muffingroup.com/betheme/uploads/059/C9AU4KS56FFZ.png You can a…
    in all fonts in footer smaller Comment by Phil June 2022
  • Hi, Can you tell me what version of PHP you have, please? Also, did you have a child theme installed? Best regards
    in Receiving critical error after we upgraded the theme Comment by Phil June 2022
  • Thanks for pointing that out, we will take a closer look at the documentation. Also, please, keep me updated if the theme reinstall worked. Thanks
    in Theme Options not showing Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Fonts not working in mobile Comment by Phil June 2022
  • We have added protection to your theme files to repair this, that is why you do not see any changes. This fix will also be included in the next update. It was related to the Srcset setting in Betheme -> Theme options -> Blog & Portfiolio -…
    in Images view, size or ratio Comment by Phil June 2022
  • Did you put your custom CSS code in the Custom CSS field in the page options? https://forum.muffingroup.com/betheme/uploads/442/CC6XYGS8PO13.png Best regards
    in additional css column text Comment by Phil June 2022
  • Please, go to Betheme -> Theme options -> Global -> Logo, and check the option Remove max-height & padding for Sticky Logo. After that, check if the display is correct. You can also try the Auto width for Sticky Logo. https://forum.muff…
    in Distorted logo Comment by Phil June 2022
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. This plugin creates a div with some white space which moves the image down. Al…
    in Customize header above Comment by Phil June 2022
  • 1) To change the button icon, you must write a custom CSS code. Please let me know if you need help with that, and attach a link to your website. 2) To limit the number of slides that appear, you need to decrease the Blog Slider element size. https:…
    in Change slider_navigation arrows Comment by Phil June 2022
  • Hello, Please, turn off all of the plugins, except the ones required for a demo, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Please, also tell me what version of PHP yo…
    in Installation error Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Have display issue while use product custom templates Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in "Cache Fonts local" not working Comment by Phil June 2022
  • Great to hear that. Also thanks for attaching the link showing how you resolved it. ? Thanks
    in Table responsive horizontal scroll on mobile Comment by Phil June 2022
  • Hi, Please, check the following article: https://www.sliderrevolution.com/manual/setting-slide-transition-animations/ Ensure that you set up your slider correctly. Thanks
    in Revolution Slider different Slide behaviour Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Custom CSS set in WPML String Translation list does not affect secondary language page rendering Comment by Phil June 2022
  • The structure of your thumbnail image is corrupted. https://forum.muffingroup.com/betheme/uploads/776/0FFHWM1AH9BC.png Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
    in thumbnail image in offer is not working Comment by Phil June 2022
  • Add to that column a custom class, and put it in front of your CSS. https://forum.muffingroup.com/betheme/uploads/948/SMAOUJ6BDXS9.png .myClass a:hover{color: #0000ff; text-decoration:underline;} If this will not work try to add !importnat at the en…
    in additional css column text Comment by Phil June 2022
  • You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/718/MI6RH78G8OJ7.png Please, contact your server administrator to increase it to at least 5000, and all will be fine. Thanks
    in Theme Update resets all the content on page refresh Comment by Phil June 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Blog layout Comment by Phil June 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Responsiveness Comment by Phil June 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the display is what you wanted. @media only screen and (max-width: 544px){    .mcb-item-mr51fxlx3 .button .button_icon{    margin…
    in Button Icon error when 2 text-lines Comment by Phil June 2022
  • Hi, The only setting responsible for the table can be found in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/845/DYGAQ4HKCDI2.png If this setting will not work for you, I suggest hiding the ta…
    in Table responsive horizontal scroll on mobile Comment by Phil June 2022
  • We did not test the Varnish plugin with our theme, so it is an unsupported plugin. As I said, we cannot, unfortunately, help with that, and I can only recommend you contact their support instead. Best regards
    in BeTheme's side cart does not work with varnish Comment by Phil June 2022
  • Hi, Please, explain in more detail how you would like to change the slider. Do you mean the simple slider, blog slider, or another one? Best regards
    in Change slider_navigation arrows Comment by Phil June 2022
  • Hi, In the additional CSS, you should put the attributes like background, color, font-size, etc. It should look like this: https://forum.muffingroup.com/betheme/uploads/612/TBM4WDIEQ0VT.png The CSS you prepared should be placed in the Page options i…
    in additional css column text Comment by Phil June 2022
  • Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
    in premium sliders Comment by Phil June 2022
  • We resolved it on your website. The Srcset option you had enabled in the theme options took the medium size from the Settings -> Media as the base one, so that is why all images were cut to be square. Best regards
    in Images view, size or ratio Comment by Phil June 2022
  • You need to remove the image block and add it again. I have created a new page, "BeSupp," where I copied a section from your main page, and adding the image again resolves it. The other way to fix it is to choose any Mask type in the eleme…
    in White image background Comment by Phil June 2022
  • Good to hear that. If you have any other questions, please, let me know. Thanks
    in Background is also beeing shown in the slider Comment by Phil June 2022
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