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Phil

Phil

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Phil
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  • Please, check if you do not have any caching tool enabled on your server, and if it is active, please, disable it, and check if the problem persists. Moreover, please go to Betheme -> Dashboard, and check your API server connection. https://forum…
    in Update WPbackery Comment by Phil June 2022
  • Hi, Do you have problems with migrating only the theme options or the whole website? Can you explain in more detail what is happening, please? Thanks
    in Theme option import not working Comment by Phil June 2022
  • I have checked that, and indeed the parent theme works correctly, and as I mentioned in my previous message, we do not help with modified child themes, so you should contact your web developer to resolve that. Moreover, you have an enormous number o…
    in Orders are pending/cancelled in WooCommerce despite successful checkout Comment by Phil June 2022
  • It is hard for me to determine what could actually happen. As I said if this will happen again, please, let me know, and we will try to check what could be the reason. Best regards
    in Sidebar Wdget Contents DISAPPEARED Comment by Phil June 2022
  • Hi, Can you explain that in more detail, please? I quite do not understand what stripe you want to have on your product page exactly. Thanks
    in Your modern single product layout. Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Section freezes when entering to edit Comment by Phil June 2022
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and empty the fields for the action button. See here: https://forum.muffingroup.com/betheme/uploads/194/HV0BWKJX9…
    in How to remove pre-set "ASK" from the menu? Comment by Phil June 2022
  • Hello, 1) We plan to add the background overlay in the upcoming update. However, if you do not want to wait until the update, you will have to do the following: In the section, options go to Advanced -> Dimensions and set the width to Full width …
    in Video background setting Comment by Phil June 2022
  • Hi @lopgonz, I can see that @chrissie100 already answered you. ? Do you need help with anything else? Best regards
    in How to i can changes this button name Comment by Phil June 2022
  • 1) Setting space between a short text and a number would require another CSS code. Do you need help with it? 2) To set the distance for the logo, please, go to Betheme -> Theme options -> Global -> Logo, and set the padding value. https://f…
    in header Comment by Phil June 2022
  • Hi, Sorry, but I quite do not understand. Can you explain in more detail what you want to achieve, please? If you want to have a WYSIWYG editor, please, edit your pages with the BeBuilder. https://forum.muffingroup.com/betheme/uploads/344/R8BXUBJ18D…
    in How to enable previews and highlight colors Comment by Phil June 2022
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ There you will find an explanation of what the deprecated mean. Thanks
    in Why each section setting option is different？ Comment by Phil June 2022
  • Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. And t…
    in Text not being formatted, showing in default font and size instead Comment by Phil June 2022
  • Hi, Yes, you can set autoplay for your slider video background. However, as the Slider Revolution is not our product I suggest checking their official website: https://www.sliderrevolution.com/manual/adding-and-configuring-video-layers/ Thanks
    in Can Revolution Slider auto play video on the background? Comment by Phil June 2022
  • For that you need to use this CSS Code: #Top_bar .menu > li a:not(.menu-toggle)::after{    background-color: #f6e846!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in Keep the default color for the navigation menu. 　Make two rows of icons. Comment by Phil June 2022
  • Hello, I can see that you used the Column Text element for these icons. Instead, I suggest using the Icon Box element, where you can easily set the hover color in the Style tab. https://forum.muffingroup.com/betheme/uploads/298/PVPLJK1BCFIV.png Than…
    in Change icon color on mouse hover Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Video player not working Comment by Phil June 2022
  • Please, explain in more detail, and attach a screenshot showing what is wrong with the mobile view. Moreover, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffin…
    in Missing hamburger menu in mobile format Comment by Phil June 2022
  • To have a different header for different pages, you need to use the Layouts. Please, check the following video tutorial showing how to create and implement it. https://support.muffingroup.com/video-tutorials/how-to-use-layouts-2/ Thanks
    in Category Other Language - Not Filtering Comment by Phil June 2022
  • 1) Yes, there was a misconfiguration in the Button tab. 2) The google fonts you see in the Developer Tools come from the Slider Revolution. If you open another page that does not contain the slider, you will notice that the fonts do not load from th…
    in Wrong Font in Menu Comment by Phil June 2022
  • Hi, 1) Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Follow the steps from there, and check if the problem with styles persists. 2) It is related to the server, set…
    in I can´t edit styles in sections after migration Comment by Phil June 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Missing Layout Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Malfunction with wordpress 6.0 Comment by Phil June 2022
  • 1) Please, switch the theme to some free one like Twenty Twenty, add the shortcode of contact from in the WP editor, and check if the same error appears. If this will happen with another theme, you need to contact Contact Form 7 support. 2) Please, …
    in Amending copywrite section Comment by Phil June 2022
  • The Betheme popups are not prepared to handle the iframes. You can try the following CSS code, and reduce the iframe height. .mfp-content{    margin-left: -20%!important;    margin-top: -30%!important; } Thanks
    in Integrate microsite Comment by Phil June 2022
  • Hi, So you do not have the update button? https://forum.muffingroup.com/betheme/uploads/565/QJUYN7STGAT0.png Or it does not work? Best regards
    in Update WPbackery Comment by Phil June 2022
  • We resolved it, and this fix will be included in the upcoming update, which should be out in a few days. Best regards
    in BeBuilder does not update the modified date on pages Comment by Phil June 2022
  • Hello, Please, go to Betheme -> Theme options -> Global -> Navigation & Share, and there you will be able to disable them. https://forum.muffingroup.com/betheme/uploads/675/7U3YL5KD3QAS.png Thanks
    in Mini navigation menus Comment by Phil June 2022
  • Sorry, but you did not attach a link to your website anywhere. Can you send it, please? Thanks
    in Padding in Advanced > Spacing show in BeBuilder, but don't render on actual page. Comment by Phil June 2022
  • When I tried to enter your dashboard, but I got only this: https://forum.muffingroup.com/betheme/uploads/502/QOQS4CC46VZP.png Moreover, the video you have sent me is not working either. https://forum.muffingroup.com/betheme/uploads/246/3VQ0NJW8TI19.…
    in Orders are pending/cancelled in WooCommerce despite successful checkout Comment by Phil June 2022
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