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Phil

Phil

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Phil
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  • Please, use the following code: .trailer_box .desc h2{    font-size: 20px!important;    letter-spacing: 0!important; } But the amount of text is too high for mobile display. In that situation, I suggest adjusting the mobile. https://elementor.com/he…
    in change trailer box title font size Comment by Phil June 2022
  • Hi, 1) You have a mixed content error on your website (developer tools console - F12). Please, check the following article, follow the steps from there, and it will resolve your issue. https://support.muffingroup.com/faq/bebuilder-content-different-…
    in layout specification and how to set image in full width mobile Comment by Phil June 2022
  • Do you have the newest version of Betheme? If not, please, update it, and recheck it. Please, also try to log in on other browsers. If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the rig…
    in Not Load Comment by Phil June 2022
  • Hi, That is great. If you encounter any other problems or have some questions, feel free to ask. Thanks
    in receiving error after loading a pre-built website Comment by Phil June 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Wrong Font in Menu Comment by Phil June 2022
  • Hi, All of our pre-built websites are created with either BeBuilder or Elementor. Every builder has a different structure, and it is impossible to edit content from one builder with another. So if you want to use the WPBakery, you must build your pa…
    in WPBakery and pre-built websites Comment by Phil June 2022
  • Hi, To set that, please, go to WooCommerce -> Settings -> General, and there you will find Currency options. https://forum.muffingroup.com/betheme/uploads/327/3TKVDSQT19KF.png Notice that changes can be not visible until you update your cart, …
    in Change the $ symbol to € and put it on the right Comment by Phil June 2022
  • Sorry, but you still did not attach a link to your website and screenshots showing your issue. However, notice that the Code element is only for displaying the code on the website, not parsing it. Instead, you should use the Column Text element. Th…
    in Coding is showing up on site Comment by Phil June 2022
  • Hi, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Follow the steps from there, and your issue should be gone. Thanks
    in Cannot change background colour Comment by Phil June 2022
  • Please, disable the BeCustom, and try to update Betheme then. Thanks
    in Remove image from Testimonials Comment by Phil June 2022
  • Hi, Please, create a copy of your website with the Duplicator plugin, put it on the subdomain*, update the Betheme there, and send us a WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themefor…
    in Orders are pending/cancelled in WooCommerce despite successful checkout Comment by Phil June 2022
  • With your single product style, the tags show first, and the categories after them. The tags and categories position is hardcoded in the theme files, and there is no setting to change it, nor it can be modified with a custom CSS. To put the tags bel…
    in 2 problems in my website Comment by Phil June 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Wrong Font in Menu Comment by Phil June 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/m…
    in White Space showing below images/portfolio items/slider images. Comment by Phil June 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in BeBuilder breaks on non-homepage pages Comment by Phil June 2022
  • I have found login credentials to your website and logged in to your dashboard. I have deactivated unsupported plugins and the display was correct. https://forum.muffingroup.com/betheme/uploads/803/WVCNIZDPVEB7.png Please, disable your plugins one b…
    in Unable to deregister theme Comment by Phil June 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Where can I adjust this spacking? It used to be autoamtic Comment by Phil June 2022
  • We manage to solve it. Please, check your website. But the side cart does not support the PayPal button. Best regards
    in PayPal Button Comment by Phil June 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Elements on the Bottom of the Builder keep disappearing Comment by Phil June 2022
  • Please, go to Betheme -> Theme options -> Global -> Navigation & Share, and uncheck the option Show all posts. Thanks to that the arrows will navigate in the same category. https://forum.muffingroup.com/betheme/uploads/140/CSOND7PX3TAJ…
    in Portfolio paddting and hover opacity Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Offer slider error Comment by Phil June 2022
  • Hi, I can see that you have enabled the keyboard support in Theme options accessibility. If you want to replace the + signs with the arrow, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. body.k…
    in Changing the header menu toggle icons Comment by Phil June 2022
  • 1) This blog style works this way. If you do not want to have any gaps between the posts, you have to choose between the Flat or Masonry Flat. 2) Open the Trailer Box options, go to the Style -> Slogan -> Typography, and change the Transform t…
    in Portfolio paddting and hover opacity Comment by Phil June 2022
  • Hi, Sorry, but WooCommerce is not our product, and we do not handle such configurations. I suggest checking their official documentation or contacting their support instead. https://woocommerce.com/documentation/ Best regards
    in Shipping costs per single product item Comment by Phil June 2022
  • As I said in my previous message, we do not know how your installation was modified, and as we do not cover support in not legal versions, our help might be limited. However, can you explain in more detail what is happening, please? Please attach sc…
    in Unable to deregister theme Comment by Phil June 2022
  • 1) Can you tell me how did you create this tab? Did you use some plugins for it? 2) Single product arrangement is possible only with a custom template. To change the layout style you choose in the Theme options, you need to modify the theme files, f…
    in 2 problems in my website Comment by Phil June 2022
  • Hi, 1) Open the wrap options, go to the Advanced tab, and set some right margin for the left wrap, and left margin for the right wrap. https://forum.muffingroup.com/betheme/uploads/369/1E31SUHIGL4O.png 2) Open the options of the list element, and ad…
    in Where can I adjust this spacking? It used to be autoamtic Comment by Phil June 2022
  • Hi, Please, go to Settings -> General, and change the Tagline. https://forum.muffingroup.com/betheme/uploads/579/QR46REA8J7EO.png Thanks
    in Description not appearing in browser top bar Comment by Phil June 2022
  • Hi, Good to hear that you found it. If you have any other questions, please, let me know. Thanks
    in Translation doesn't work Comment by Phil June 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in BeBuilder breaks on non-homepage pages Comment by Phil June 2022
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