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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Masonry Tiles 2-4 Comment by Phil May 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in No Content Area for Text Comment by Phil May 2022
  • I also need your FTP access. Can you send it like previously through a contact form, please? Please, attach a link to this forum discussion. Thanks
    in Error 500 editing home page Comment by Phil May 2022
  • You have a custom CSS that causes this problem. I have removed your custom CSS from the website source, and the display is correct. https://forum.muffingroup.com/betheme/uploads/797/JOMNNKKHMFBM.png You should find them in Appearance -> Customize…
    in Header in mobile and tablet Comment by Phil May 2022
  • Hi, Please go to settings -> media, and change the image size there. https://forum.muffingroup.com/betheme/uploads/925/YA3W14EXFM5E.png Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images will not cha…
    in Category image forced to thumbnail size (result is it is blurry) Comment by Phil May 2022
  • You have coming soon enabled. Can you turn it off for a while, please? Thanks
    in Social Icons hover missing Comment by Phil May 2022
  • Put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. @media only screen and (max-width: 1240px){    .mobile-menu #Side_slide .menu.menu-mobile{       display: block!important;    }    .mobile-menu #Side_slid…
    in Mobile menu is used on smartphones but not on tablet Comment by Phil May 2022
  • I have cloned that page, and it did not delete the entire content. However, it was missing after a certain point. So I cloned it again and noticed HTML errors in your blockquote element. The content was deleted after this element. https://forum.muff…
    in Content has disappeared Comment by Phil May 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in I keep receiving critical errors when trying to install surfing 2 Comment by Phil May 2022
  • Hello, You can try the product_wrapper class. However, I do not know what this plugin is, and I cannot assure you that it will work. Best regards
    in about the product detail page havent got the badge Comment by Phil May 2022
  • Hi, The mobile menu shows only devices with a screen width lower than 767px. If you would like to use the mobile menu on tablets, too, you need to write a custom CSS for it. If you send me a link to your website, I can help you write it. Thanks
    in Mobile menu is used on smartphones but not on tablet Comment by Phil May 2022
  • It would help if you used titles with similar lengths because when the text does not fit in one line, it breaks to the second row and takes more space. Best regards
    in 2 problems in my website Comment by Phil May 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in My installation doesn't look the same as preview Comment by Phil May 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Sorry, you are not allowed to access this page. Comment by Phil May 2022
  • Hi, 1) There is no need to write a custom CSS code for that. Edit these sliders, and in the Style tab, you will find the typography option for the title. https://forum.muffingroup.com/betheme/uploads/380/X5F9FX6YTAEC.png To make your work faster, yo…
    in change trailer box title font size Comment by Phil May 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Error 500 editing home page Comment by Phil May 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in Mobile language switcher Comment by Phil May 2022
  • Hi, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance bef…
    in Changes not being reflected on the live page (screen recording) Comment by Phil May 2022
  • Hi, Did you put the link to this file in the Link field? https://forum.muffingroup.com/betheme/uploads/658/JE85HBAZSPPE.png If not, please, add it, and check if it works correctly then. Thanks
    in File download Comment by Phil May 2022
  • Put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .blog_wrapper .post-item .image_frame{    max-height: 180px!important; } Thanks
    in Different heights on blog page Comment by Phil May 2022
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in WPML switcher Button Class in Menu Comment by Phil May 2022
  • The root cause is that the Header Builder does not appear in the Dashboard panel when you change the "be friendly URL" in the BeCustom. https://forum.muffingroup.com/betheme/uploads/160/BRIUBIW9SVAR.png If you remove it and leave the defau…
    in Search bar in the top left menu Comment by Phil May 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. You can also check if the same thing happens on the other browsers. Also, are yo…
    in Pages are not responding when a try to edit in backend side Comment by Phil May 2022
  • It is applied globally, so you do not have to choose it for each page. Thanks
    in Column Text delets links when combine a div with a link Comment by Phil May 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Theme Editior option not available in appereance Comment by Phil May 2022
  • Please, use the following CSS code: .tooltip::before{    background-color: #630067!important;  padding: 20px!important; } Thanks
    in bad view Comment by Phil May 2022
  • Unfortunately, there is no option to achieve that. If you would like to see this feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#late…
    in How to exclude one or more product categories from appearing on main Shop page when using WooCommerc Comment by Phil May 2022
  • Hi, I have checked the new site link, and it has Twenty Twenty Two theme active. Moreover, can you attach screenshots showing what you are referring to, please? Thanks
    in full page menu Comment by Phil May 2022
  • Hi, Do you want to have the logo on the side slide menu on the mobile? If yes, it will not be possible. If you check our pre-built websites, none has a logo on the side slide menu. As a workaround, you can create a menu for the mobile-only and put i…
    in Logo on mobile menu Comment by Phil May 2022
  • The menu starts in the place where the line starts, but the menu items have padding on the sides. https://forum.muffingroup.com/betheme/uploads/890/PFAJDXGAF9IB.png Unfortunately, it will be not possible to perfectly align the line with the text. B…
    in Header Builder with 2 rows - Add separator/divider line Comment by Phil May 2022
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