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Phil

Phil

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Phil
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  • Hi, We do not have WXR files on our theme so it could be a plugin issue. Please, disable your plugins except the ones required for that pre-built website, and check if the problem persists. Moreover, I also suggest contacting your hosting provider, …
    in Can't install pre-built - missing/invalid WXR version number Comment by Phil May 2022
  • I need to look at your WP dashboard. Please send us WordPress dashboard access like previously privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.…
    in Removing rel="noopener from all links Comment by Phil May 2022
  • 1) I will pass it to the dev team, and we will discuss removing the transition duration when the gradient is selected. 2) The transition is assigned to the whole element container, and that is why it is working on paddings and margins. It is a syste…
    in Transition duration in Hover Color block with gradient color don't work Comment by Phil May 2022
  • Hi, We do not have WXR files on our theme so it could be a plugin issue. Please, disable your plugins except the ones required for that pre-built website, and check if the problem persists. Moreover, I also suggest contacting your hosting provider, …
    in Can't install pre-built - missing/invalid WXR version number Comment by Phil May 2022
  • Sorry, I could not enter your website because it has region restrictions. https://forum.muffingroup.com/betheme/uploads/980/818XLL3AY6XE.png Please, allow Poland to access your website. Thanks
    in Edit page not found betheme wordpress Comment by Phil May 2022
  • Change the Height value to 100px and set the header color to white. https://forum.muffingroup.com/betheme/uploads/255/CKHDB3NLC1L0.png https://forum.muffingroup.com/betheme/uploads/180/VI58B78O4LN4.png Thanks
    in Can't hide subheader Comment by Phil May 2022
  • I contacted the dev team, and they said that the simple header Style never had a background color. I have added it with a custom CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. https://forum.muffingroup.com/betheme/uploa…
    in Header Bg Transparent Comment by Phil May 2022
  • Your server settings are fine. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help please send us WordPress dashboard…
    in Not able to edit content in prebuild themes Comment by Phil May 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Live Site: Home Page will not allow any new edits, other pages are editable Comment by Phil May 2022
  • So do you still need my help when you changed it to the Slider Plugin element? If yes please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we wil…
    in Gap between Menu and Content Comment by Phil May 2022
  • I have the Column Text editor changed to Code in Builder settings. https://forum.muffingroup.com/betheme/uploads/707/CY4IYKZGRYK9.png However, the Visual editor should work too. I have added this script to my website, and it adds a div below the scr…
    in Problems with Newsletter Widget Comment by Phil May 2022
  • Hi, Can you describe your issue in more detail, please? When and where does this error appear? Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact a…
    in Fatal Error Muffin Builder Comment by Phil May 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Not able to edit content in prebuild themes Comment by Phil May 2022
  • Hi, Do you have the newest version of Betheme? If not, please, update it, and check if the problem persists. If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themefor…
    in Edit page not found betheme wordpress Comment by Phil May 2022
  • Hi, 1) Please, go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and change the Posts per page value. https://forum.muffingroup.com/betheme/uploads/782/IYBJR7RQRQK6.png After that, the blog page will be divided into subpages a…
    in 2 problems in my website Comment by Phil May 2022
  • So does this happens when you install the Betheme or try to edit pages? Can you explain in more detail when it happens, please? Thanks
    in 403 Forbidden Access to this resource on the server is denied! Comment by Phil May 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the …
    in bad view Comment by Phil May 2022
  • Hi, 1) Please, go to Betheme -> Theme options -> Global -> Buttons, and there you will be able to style the Action Button. https://forum.muffingroup.com/betheme/uploads/980/A32EKZ1XIKX1.png 2) Header height can be modified in Betheme -> …
    in Change Action Button Color and Its Font color Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Can't hide subheader Comment by Phil May 2022
  • If the transparency is turned off, I need to look at your website source to see where it comes from. Your screenshot does not say anything, unfortunately. You can either turn off the under construction for a while so that I can check that, or you ca…
    in Header Bg Transparent Comment by Phil May 2022
  • Are you using custom templates for single products? With custom templates, the arrows do not show up. If you are not using templates, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://the…
    in Single product layout Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in mfn-column-gap-left padding/margin Comment by Phil May 2022
  • Hi, Can you explain your issue in more detail, please? Where did you put this CSS? Are you using some unsupported plugins and a child theme? Could anyone be logged in meanwhile, and overwrite the theme option? Best regards
    in All CSS, JS deleted after saving css Comment by Phil May 2022
  • The code element is to display the unparsed code on the page. For that, please, use the Column Text element. https://forum.muffingroup.com/betheme/uploads/580/DHNBA447LFBD.png Thanks
    in Problems with Newsletter Widget Comment by Phil May 2022
  • Ok, now it is clear to me. ? Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. a{ -webkit-tap-highlight-color: transparent!important; } Thanks
    in Highlighted menu item Comment by Phil May 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Problem with adding extra markers in the advanced map Comment by Phil May 2022
  • Hello, If the links are still pointing to the old domain after the transfer of your website, please use this plugin. http://muffingroup.com/plugins/mfn-migrate-cb.zip It will help you change all of the URLs in the Muffin Builder and Theme Options at…
    in url not found in tables Comment by Phil May 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .woocommerce-checkout #billing_phone2_field, .woocommerce-checkout #billing_email_field{    display: none!important; } button#place_order{    font…
    in Checkout fields Comment by Phil May 2022
  • Hi, I do not want to misunderstand you. Do you mean the menu in two rows, instead of one? Do you have any examples of what it should look like? If yes, can you send them, please? Thanks
    in 2 level menu? Comment by Phil May 2022
  • Hi, Recently we changed the default Column text editor from CodeMirror to TinyMCE. As a result, they work slightly differently, which is why all things you mentioned happened. You can change it back to CodeMirror when you open BeBuilder settings and…
    in Column Text no longer constant Comment by Phil May 2022
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