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Phil

Phil

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Phil
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  • Hi, Can you explain your issue in more detail, please? What font did you change, but it did not work? Please check if you have Custom Skin set in Betheme -> Theme options -> Colors -> General. If this option is not selected, your changes in…
  • Hi, You can set it in Betheme -> Theme options -> Global -> General in the Background section. Also, check the Transparency: Content because the image will be hidden behind the website background without it. https://forum.muffingroup.com/be…
  • Hi, Good to hear that you manage to solve it. However, do you have the newest version of Betheme? We recently released some fixes for variations, which could be why it did not work for you. Best regards
    in Variation Issue Comment by Phil May 2022
  • Hi, It is hard to determine which plugin causes it, and I do not know what plugins you are using. I would start from the unsupported ones. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpo…
  • Hi, That is great you manage to solve that. If you have other questions or problems, feel free to ask. Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Please, go to Betheme -> Theme options -> Footer, and in the background, section set the size to Cover or Cover, on ultrawide screens only. https://forum.muffingroup.com/betheme/uploads/843/UI6I5P3SY425.png Thanks
  • This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-too…
  • Please, go to Betheme -> Theme options -> Global -> Navigation & share, and uncheck the Header & Sticky arrows. https://forum.muffingroup.com/betheme/uploads/703/CTM1LOT6ZPKM.png Thanks
    in Product Comment by Phil May 2022
  • Hi, Please, go to Betheme -> Theme options -> Responsive -> Header, and there you will be able to choose the hamburger menu position. https://forum.muffingroup.com/betheme/uploads/729/MXR5X3U4X943.png Thanks
  • I can see that you are using a variation plugin for that product. Some plugins require a page reload to properly load all data. Please, go to WooCommerce -> Settings -> Products, and uncheck the AJAX option. https://forum.muffingroup.com/bethe…
  • Hi, The submenu is moved down because of the logo size. You can either use a smaller logo or write a custom CSS code to move the submenu up. If you need help with writing a CSS code, please, let me know, but I will need a link to your website. Than…
    in Submenu Comment by Phil May 2022
  • 1) You can use the Mega Menu. Please, head to the following links, where you will find how to set it up: https://support.muffingroup.com/documentation/mega-menu/ https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ 2, 3) You can tr…
  • Hi, So everything is working now? Is there anything else I can help you with? Best regards
    in Embed code Comment by Phil May 2022
  • Please, go to Betheme -> Theme options -> Shop -> Product list, and check if you do not have Infinite Load: Enabled. https://forum.muffingroup.com/betheme/uploads/220/AL6B09HL7BK6.png If it is enabled, disable it, and check if the problem p…
  • We are in touch with the WPML team to locate the root cause. Right now you can try to manually translate the FAQ by editing each translated page. Best regards
  • Hi, So, do you want to have a line below your H2 tags on your home page? If yes, you can achieve that by adding a bottom border for your elements. https://forum.muffingroup.com/betheme/uploads/762/5CKIZW1KJE7X.png To assign this faster to all elemen…
  • Please, use this code: .products .product-category img:hover{    border: solid 3px #008cff; } Thanks
  • Please, attach a link to your website, and I will check if this can be changed with a CSS code. Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, please, tell me how did you create these brands. Thanks
  • Hi, Did you assign this page a Portfolio template or add the Portfolio element to it? https://forum.muffingroup.com/betheme/uploads/518/ZBN3IOI1L5J2.png If you set its template to the portfolio, then go to Betheme -> Theme options -> Blog &…
  • Please, use the following code: #Action_bar .current-menu-item a{    background: #bbb;    color: #f00!important; } Thanks
  • Are you able to record your screen to show what you are exactly doing, please? We have tried to redo the steps you mentioned, but without luck to achieve this behavior. Thanks
  • Hi, 1) Please, go to WooCommerce -> Settings -> Accounts & Privacy, and check if you have selected options for account creation. https://forum.muffingroup.com/betheme/uploads/417/GD7LXDW2XLVW.png 2) Please always attach a link to your webs…
  • I cannot tell when it will be released exactly, but it is possible to be tomorrow. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Product Comment by Phil May 2022
  • Hello, 1)Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. 2) Please, put the following CSS code in Betheme -> Theme options -> Cus…
  • Please, turn off all of the plugins, refresh your cache, and check if your admin bar looks like the one from the video. Thanks
  • When you install and activate it, go to Tools -> Force Regenerate Thumbnails, and click the button Regenerate All Thumbnails. https://forum.muffingroup.com/betheme/uploads/955/5D1FRJ86LKUO.png Do not worry about the message in the theme options. …
  • I have managed to import this demo. However, some media are missing. This demo is one of the bigger ones, if not the biggest, and 180s of PHP time limit might be not enough to import everything properly. You can either work with the version you cur…
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