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Phil

Phil

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Phil
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  • Hi, WooCommerce attributes do not import with the demo, and they need to be recreated. Please, check the following link, where you will find instructions on how to do it. https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommer…
  • Hi, Are you sure that you downloaded the Elementor version of the pre-built website? We create our demos in two versions: BeBuilder and Elementor. If you import a version created in one builder, you cannot edit the content with another. https://foru…
  • Hi, Do you refer to this part? https://forum.muffingroup.com/betheme/uploads/281/ASLDAMKLDNM8.png It is created with the Slider Revolution plugin, and it can be edited with it. If you want to learn more about it, please, check their official manual.…
  • Hi, If you want to save content from the existing page as a template, you can use the Export/Import option. Open the Export/Import tab in the builder, and copy the string of characters from there. https://forum.muffingroup.com/betheme/uploads/326/TV…
  • Hi, Please, open the Builder options, and change the Column text editor from Visual to Code. https://forum.muffingroup.com/betheme/uploads/533/UMH6HZQM9QFL.png https://forum.muffingroup.com/betheme/uploads/261/G8NEGH9QTMOX.png Thanks
    in Editor Comment by Phil May 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • I still did not receive any login credentials from you. Did you resend them? However, on your screenshots, I can see that the Single project slug is the same as the Portfolio page, but they must be different. https://forum.muffingroup.com/betheme/up…
  • I will pass it on to the rest of our team, and we will discuss it all. Best regards
  • Hi, Please, check the following tutorial: https://www.wpexplorer.com/migrating-wordpress-website/ There you will find instructions on how to manually migrate your website to a new installation. Thanks
    in BeTheme Export Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • 1) There is no option to set the order of the categories. To change that you would have to modify the theme files, but we do not provide help with such customization. 2) Do you mean this icon?: https://forum.muffingroup.com/betheme/uploads/513/LIZES…
  • Please, try the following code: .archive .products .product .desc h4{    display: none;    position: absolute;    top: 40%;    width: 100%; } .archive .products .product:hover .desc h4{    display: block; } Thanks
  • Hi, Changing the position of related posts and comments requires file modifications, but we do not provide help with such customization. However, if you want to hide related posts, then the comment section will "jump" in its place. You can…
  • I can see that you hide the LinkedIn icon with custom CSS. I removed this custom CSS in the browser developer tool, clicked on the share icon, and everything worked. https://forum.muffingroup.com/betheme/uploads/220/OMFKLZPL8CYG.png Am I checking it…
  • Hi, Please, edit the Column Text element with this text, and in the Advanced tab set the right and left margin to zero. https://forum.muffingroup.com/betheme/uploads/250/4YJJF3TWU3D0.png If this will not help, please send us WordPress dashboard acce…
  • Please, go to Betheme -> Theme options -> Shop -> Product list, and check if you do not have List sorting set to be hidden. https://forum.muffingroup.com/betheme/uploads/982/SV7NFWCBCNKH.png Thanks
  • You have a low max input time, and max input vars values set on your server. https://forum.muffingroup.com/betheme/uploads/587/7XV1FZMPMAIU.png Please, contact your hosting provider, and ask to increase these values: max input time to at least 180s …
  • Hi, Please, go to Betheme -> Theme options -> Shop -> Product list, and change the Mobile layout to one. https://forum.muffingroup.com/betheme/uploads/269/MAYN9KK0YAJZ.png Thanks
  • 1) Yes, the CSS you used is correct. 2) Sorry, but I quite do not understand. In our theme, you need to click on the hamburger menu, and menu items to expand them. However, how can you hover over elements on mobile? Or do you refer to the mobile vie…
    in Sticky top bar Comment by Phil May 2022
  • Hi, Please, open the Export/Import tab, copy the whole string of characters, open the other page, select the Import, paste there what you copied, and click Import. https://forum.muffingroup.com/betheme/uploads/396/3W080DODUVGT.png https://forum.muff…
    in Page Template Comment by Phil May 2022
  • Unfortunately, there is no setting to do that. Best regards
  • Please, try this: #Side_slide .mega-sub-menu li{    width: 100%!important; } Thanks
    in Sticky top bar Comment by Phil May 2022
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • Good to hear that. If there is anything else I can help you with, please, let me know. Thanks
  • Sorry, but when I try to enter your website it shows a connection error. https://forum.muffingroup.com/betheme/uploads/733/UX5OIC419EOR.png Can you check that, please? Thanks
  • The issue is related to the new option JSON files upload in Betheme -> Theme options -> Global -> Advanced. When it is inactive, it causes an issue that you cannot upload your files. I have passed it to the dev team, so it should be resolve…
  • If you did not get any answer from us through email, please, send your message again, but remember to attach a link to the forum discussion this time. ? Thanks
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
  • Please, use the following CSS code: .archive .product-category .count{    display: none; } Thanks
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