Phil
Phil
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- Phil
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Comments
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Hi, The dots show only in the style Classic, and you are using the style Simple. https://forum.muffingroup.com/betheme/uploads/020/YV3IEH00MUX7.png You can check that on the following link: https://muffingroup.com/betheme/elements/timeline/ To chang…
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This block was created on a new version of widgets (widgets changed in WP 5.8), and you are using a plugin that restores the previous functionality of widgets. The old version of the widgets does not handle the new structure of this block, and it sh…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, I can see that you do not have the newest version of the Betheme. So firstly, please, update it, and check if the problem persists. Also, please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if yo…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hi, I can see that you are using the Elementor, and that is how this builder works. It is a well-known problem, that does not occur only on the betheme, but across WP themes. You can read about it on the following link for example: https://wordpress…
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I suggest using the SVG logo. It can be resized however you want, and it will look good regardless of its dimension. WordPress does not support SVG file upload, but you can enable it in Betheme -> Theme options -> Global -> Advanced. https:…
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Please, create a template for that category, add the Shop Categories element, select the parent category, and assign this template to the Apple category. https://forum.muffingroup.com/betheme/uploads/875/V68FCT5MU5XI.png https://forum.muffingroup.co…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hi, The message refers to the WooCommerce PayPal Payments plugin. This is not our plugin, so in that case, your should contact its author instead. Thanks
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Hi, This will require writina a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with that? Best regards
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1) Our minified file does not contain the required CSS, and that is why doubled add to cart button appeared on your product list. We will fix it in the next update. For now, please, please, disable minified CSS in Betheme -> Theme options -> P…
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Please, go to Appearance -> Customize -> WooCommerce -> Product Catalog, and change the Category display to Show subcategories. https://forum.muffingroup.com/betheme/uploads/781/UMZ8H2CRPAWB.png Thanks
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Yes, please, put it back so that I can take a look at it. Also, did you change the Column Text editor, as I suggested? Best regards
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You can check the option Remove max-height & padding for Sticky Logo, and the image should increase. Also, you can put a bigger image. https://forum.muffingroup.com/betheme/uploads/670/B7J59RHOB7RN.png Furthermore, you can try to play a little w…
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Hi, It is an issue that appeared in the recent updates, and we are working to resolve it. Please use the backend builder to set the slider, where slider selection should work correctly. https://forum.muffingroup.com/betheme/uploads/400/QV5XSZFNRG47.…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
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I have checked that category and the products that have the Apple category assigned to them are displayed. https://forum.muffingroup.com/betheme/uploads/463/SLQVW9KTLNZN.png Is the display from my screenshot incorrect? If yes, can you describe your …
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Hi, Please open the browser developer tab, and check if you see any errors in the console. If you see any, please, attach a screenshot showing them. Moreover, please, switch to some free theme like Twenty Twenty, and check if you can change this pag…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
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You can find all settings for logo in Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/uploads/640/ARP1PDRL085C.png Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please, use the following CSS: #Top_bar.is-sticky{ height: 100px!important; } Thanks
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Hi, It is an issue that appeared with the recent WooCommerce and Betheme updates. It will be resolved in the upcoming update, which should be released next week. Best regards
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Sorry, but you did not attach a link to your website anywhere, so I could not check your issue. Can you send it here, please? Thanks
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Sorry, but we didn't get any message from you until now. Did you check your mail inbox for our response (in the spam folder too)? If you did not get any message from us, please send your login credentials again. Be sure that you sent all of the requ…