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Phil

Phil

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Phil
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  • Hi, Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have testimonials disabled there. https://forum.muffingroup.com/betheme/uploads/979/9ZD9Y7HVER55.png Thanks
    in I don't have a Testimonials Option on my dashboard Comment by Phil April 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Can't edit Comment by Phil April 2022
  • Hi, 1) The scroll option means that the image scrolls when the page scrolls. It might look like default, but when you choose the default option, there is no background-attachment property added to the section in the website source. 2) Is your image …
    in Problems with parallax BG in section Comment by Phil April 2022
  • 1) Please head to Betheme -> Theme options -> Colors -> General, and switch the Theme skin to Custom Skin. https://forum.muffingroup.com/betheme/uploads/956/QHO701R33MDI.png 2) If you reset the database while importing the pre-built website…
    in Elementor and Subheads Comment by Phil April 2022
  • Hi, On what screen resolution and browser are you testing it? I could not replicate this behavior. Best regards
    in On certain occasions the tooltip is not displayed instead Comment by Phil April 2022
  • I have checked your website on Edge and Firefox, and the breakpoint is the same, 1240px. https://forum.muffingroup.com/betheme/uploads/986/4X87WCKRG78E.png https://forum.muffingroup.com/betheme/uploads/304/RG3QO2C4R2NL.png https://forum.muffingroup.…
    in My desktop standard menu turned into a desktop hamburger menu Comment by Phil April 2022
  • Hi, Please, try the following CSS code: .checkout .woocommerce-shipping-totals td{    padding-left: 0!important;    padding-right: 0!important; } However, this box is built on a table, and if the width of the text does not fit in a cell, it might br…
    in Checkout shipping methods Comment by Phil April 2022
  • You want to replace the icons from the Action bar, right? https://forum.muffingroup.com/betheme/uploads/334/STGCF616C1G1.png If yes, you can create a menu that will replace them. Go to Appearance -> Menus, create a new menu, and add to it Custom …
    in Using my own social icons Comment by Phil April 2022
  • Without modifying the theme files it will not be possible. The classes are assigned to the element's container, and there is no setting to change that. Best regards
    in themecolor class in block HEADING Comment by Phil April 2022
  • Please, go to Betheme -> Theme options -> Shop -> Product list, and enable the Quick view option. https://forum.muffingroup.com/betheme/uploads/320/ITYQ7IXWSFSH.png Notice that you need to have an Image Frame style that has icons, so it wil…
    in Does Betheme have a quickview tray for products/portfolio items? Comment by Phil April 2022
  • Hi, Do you have the most current version of Betheme? If not, please, update it, and you should be able to download this demo. Thanks
    in Pre-built website not available Comment by Phil April 2022
  • Hi, For that, you will have to change the Slider style. You can choose any other than a Flat carousel with titles. https://forum.muffingroup.com/betheme/uploads/578/5NPVVYKPWR7H.png Thanks
    in Set the transition of a slider 1 in 1 Comment by Phil April 2022
  • Hi, Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and put there the following code: #Top_bar{  top: 0!important; } Thanks
    in Menu detaches Comment by Phil April 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in wpml not working Comment by Phil April 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. @media only screen and (max-device-width: 959px){    html .section.has-video .section_video {    display: block !important;  } } However, noti…
    in Can't see video on mobile header Comment by Phil April 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/213486#Comment_213486 Sorry, I opened your post before you sent the second message, and I did not notice it. However, I am glad that you found it. There was a bug that did not hide an Add to c…
    in "Add to cart" button and "attibute variations" disappeared after update Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu - when clicking on menu points a error message appears Comment by Phil April 2022
  • Did you restore the previous version of the Betheme? In your dashboard, I can see that there is version 23.0, and the products have Add to cart button visible. https://forum.muffingroup.com/betheme/uploads/988/CK9XCZ20T873.png https://forum.muffingr…
    in "Add to cart" button and "attibute variations" disappeared after update Comment by Phil April 2022
  • You can add an asterisk symbol at the end of your class so it will affect the Heading tag without the need of pointing it out in the class declaration. https://forum.muffingroup.com/betheme/uploads/971/WWVYUKHN9JHC.png https://forum.muffingroup.com/…
    in themecolor class in block HEADING Comment by Phil April 2022
  • I can see that you used the Elementor to build the product description. Please, edit it, set the Full Width for the sections, and check if it looks like you wanted. https://forum.muffingroup.com/betheme/uploads/087/GT6G76XFDW9A.png Thanks
    in how to edit top bar contents with elementor? Comment by Phil April 2022
  • Please, put the following CSS code in the Page Options. .popup-content{    background-color: #0e529c!important;    color: #fff!important; } .popup-content h4{    color: #fff!important; } Thanks
    in Background color: change shortcode "PopUp". Comment by Phil April 2022
  • We could not locate the root cause because it does not come from our theme. We activated the Twenty Twenty, and the same thing happened. You can check the screenshot below: https://forum.muffingroup.com/betheme/uploads/317/S5DH9UIK9KJA.png In that c…
    in WooCommerce images weird behaviour Comment by Phil April 2022
  • There is an option to set when the menu should change to the hamburger menu in Betheme -> Theme options -> Responsive -> Header. Please, go there, and try to adjust this setting. https://forum.muffingroup.com/betheme/uploads/905/AU71BQJFHS5…
    in My desktop standard menu turned into a desktop hamburger menu Comment by Phil April 2022
  • Hello, There is no option to achieve that for the Portfolio pages. At the moment it works only for the products. If you would like to see this feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/b…
    in Does Betheme have a quickview tray for products/portfolio items? Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Background color: change shortcode "PopUp". Comment by Phil April 2022
  • We have investigated this issue, and we came up that it comes from WooCommerce. In that case, you should contact their support to report that. You can switch the Thumbnails Position to Overlay or switch the Gallery to the Bottom as a workaround. htt…
    in Product images problem Comment by Phil April 2022
  • Hi, Thank you for reporting. I have passed it to the dev team, and we will take a closer look at it. Best regards
    in Problem with clone section with ¿sticky? Comment by Phil April 2022
  • Please, set the Full Width option for the section that contains this image. https://forum.muffingroup.com/betheme/uploads/024/SL1TYA80ZBBC.png Thanks
    in Gallery images wider on iPhone Comment by Phil April 2022
  • Please, switch to the parent theme, and check if the problem persists. If this will not help please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and…
    in wpml not working Comment by Phil April 2022
  • Hi, With the current version of the Header Builder, it is not possible to set the mobile menu to full width. However, we are working on a new version of this tool where it will be possible. Moreover, the problem with the alt tag will be resolved as …
    in Header builder - full width mobile menu, alt logo attribute Comment by Phil April 2022
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