Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,822
Last Active
Roles
Moderator

Comments

  • Hi, There is no option to auto-rotate the section content. Only sliders can auto-rotate. You can read more about it under the following link: https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ Thanks
    in make content of section be autoplay caresoul with be builder Comment by Phil April 2022
  • Hi, Sorry, but I do not understand. Can you explain your issue in more detail, please? It always helps when you attach a screenshot showing what you refer to. Thanks
    in Not found an browser Comment by Phil April 2022
  • Hi, Do you mean this?: https://forum.muffingroup.com/betheme/uploads/501/RX0TZAJU4ARP.png If yes, please, check the following video tutorials where you will find how to modify it. https://support.muffingroup.com/video-tutorials/how-to-customize-the-…
    in black blog archive change Comment by Phil April 2022
  • Please, try the following CSS code: .woocommerce-checkout .checkout_coupon { display: flex !important; } .woocommerce-checkout .woocommerce-form-coupon-toggle { display: none; } Thanks
    in Promo Code Comment by Phil April 2022
  • Hi, What version of Betheme, WPML, WP, and PHP do you have? What builder are you using? Are you using any unsupported plugins or a child theme that could interfere with it? Best regards
    in wpml not working Comment by Phil April 2022
  • Hi, You can only select the order from the Appearance -> Customize -> WooCommerce -> Product Catalog. https://forum.muffingroup.com/betheme/uploads/614/HIO5XNE4LIWB.png If you would like to order your products by ID, you would have to modif…
    in Show a series of specific products in a specific order Comment by Phil April 2022
  • I have uploaded the newest version of Betheme to your website, where this issue was fixed, and it is working now. However, in the System Status, I noticed that your server blocks the connection to our API server. Please, contact your server administ…
    in Installation Error Comment by Phil April 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Edit with BeBuilder generating a 500 error code Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Elementor Contact Form style will ne ignored Comment by Phil April 2022
  • Hi, It is a regular way as a website works. When you switch a page, it needs to build the whole content. Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffi…
    in shaky main menu Comment by Phil April 2022
  • Hi, I noticed that your logo changed from image to text. https://forum.muffingroup.com/betheme/uploads/221/OLLIOIJ245V3.png Do you still need help with it? Best regards
    in Logo is being resized - can't find code that's causing it. Comment by Phil April 2022
  • Hi, It is included. You can install the bundled plugin from Betheme -> install plugins. https://forum.muffingroup.com/betheme/uploads/799/9D4O4Y3XWEFE.png Thanks
    in slider revolution Comment by Phil April 2022
  • There is no setting to change that. You can use the following CSS code, but it will change the color behind the menu items only. #Top_bar .top_bar_row_second li{    background: #021370!important; } Best regards
    in Mega Menu Comment by Phil April 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Configure Sidebar Comment by Phil April 2022
  • If this will happen again to you, please, let me know, and tell me the steps to reproduce this issue. Thanks
    in Section ID missing Comment by Phil April 2022
  • Your title is there but it has the same color as the background. https://forum.muffingroup.com/betheme/uploads/757/C555NBDXQHTW.png Please, go to Betheme -> Theme options -> Colors -> Headings, and cheange the H1 color. https://forum.muffin…
    in how to edit top bar contents with elementor? Comment by Phil April 2022
  • Hi, It is a Sliding Top. You can activate/deactivate it in Betheme -> Theme options -> Header & Subheader -> Extras. https://forum.muffingroup.com/betheme/uploads/505/7EJGF7NDCHK1.png Thanks
    in dropdown list in header Comment by Phil April 2022
  • In the next update, the single product gallery will be improved. The update will be released tomorrow (if we do not encounter any obstacles). Please, wait for the update, and check if the problem persists after it. Thanks
    in WooCommerce images weird behaviour Comment by Phil April 2022
  • In the next update, the single product gallery will be improved. The update will be released tomorrow (if we do not encounter any obstacles). Please, wait for the update, and check if the problem persists after it. Thanks
    in Single product image gallery Comment by Phil April 2022
  • We fixed that. Can you check your website, please? Moreover, I noticed that your System Status shows problems. Please, contact your server administrator, and ask about the blocking of our API server. https://forum.muffingroup.com/betheme/uploads/493…
    in update » unreachable wp admin Comment by Phil April 2022
  • 1, 2) You have a 1/4 1/4 1/2 Footer layout. Please, go to Betheme -> Theme options -> Footer, and select 1/4 1/4 1/4 1/4. https://forum.muffingroup.com/betheme/uploads/238/J2ACZG4VZQ8E.png 3) The image size depends on the layout style you choo…
    in how to edit top bar contents with elementor? Comment by Phil April 2022
  • Sorry for the cut message. Yes, I meant that CSS code. We are aware of this issue, but it requires the sticky logo modifications, and it is on our to-do list. So, for now, you can use the CSS code. Best regards
    in Add top spacing in menu when scrolling up from bottom Comment by Phil April 2022
  • Sorry, but I do not understand. Can you describe in more detail what would you like to achieve? Thanks
    in Related products amount and size Comment by Phil April 2022
  • No problem, I am glad I could help. If you have any other questions or problems, feel free to ask. Thanks
    in Pre-built websites importing problems Comment by Phil April 2022
  • Sorry, for not mentioning that. The hiding section will work in the upcoming update as well. Best regards
    in New BeBuilder no refresh in backend Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Promo Code Comment by Phil April 2022
  • Hi, I can see that you have BeCustom enabled, and there is an option to hide the Advanced tab. Please, open this plugin and check if you do not have this option set to hidden. https://forum.muffingroup.com/betheme/uploads/004/T7G8H61GBVQW.png Thanks
    in Google maps API key Comment by Phil April 2022
  • Please, go to Betheme -> Theme options -> Performance, and check if you do not have Google Fonts disabled there. https://forum.muffingroup.com/betheme/uploads/265/7BPIQ6SG1OWZ.png Thanks
    in Font change after update Comment by Phil April 2022
  • 1) The issues with gradient, tabs, accordion, and FAQ will be resolved in the next update, which we will release tomorrow if we do not encounter any problems meanwhile. 2) I have set the section background, cleared it, and undo option worked. I have…
    in New BeBuilder no refresh in backend Comment by Phil April 2022
  • Did you change the user credentials you sent me previously? I tried to log in because your website has under maintenance enabled, but the login credentials did not work this time. Best regards
    in Cart Functionality Comment by Phil April 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.