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Phil

Phil

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Phil
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  • It seems that your server settings are fine. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Moreove…
    in Changes doesn´t take effect Comment by Phil April 2022
  • Hi, There is no option to add it to the Intro Header. You can only imitate it with an image you set for it. If you would like to see this feature in the future updates, please, let us know on this topic: https://forum.muffingroup.com/betheme/discuss…
    in Single posts Comment by Phil April 2022
  • We recently received reports about the issue with the Gravity Forms, but for others, the BeBuilder loaded endlessly and did not show the 504 error page like in your case, and I did not assume that it could be the reason. However, we resolved this is…
    in BeBuilder not working Comment by Phil April 2022
  • The fix for this issue will be available in the upcoming update. Best regards
    in Betheme Live Builder not working on many of my sites Comment by Phil April 2022
  • The fix for this issue will be available in the upcoming update. Best regards
    in live bebuilder is not working Comment by Phil April 2022
  • 1) Please, go to Betheme -> Theme options -> Colors -> General, and set the Post background. https://forum.muffingroup.com/betheme/uploads/544/Y02GMZYTBXVO.png 2) To change the size of the images used in the portfolio/blog, please navigate …
    in configure post article Comment by Phil April 2022
  • Do you mean this cart?: https://forum.muffingroup.com/betheme/uploads/816/CHN4OMR5VEIQ.png If yes, it is placed as a menu item, and in the Header Builder you should use the Extras element instead. https://forum.muffingroup.com/betheme/uploads/232/F3…
    in Cart Functionality Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How Can I disable auto slide for specific slider? Comment by Phil April 2022
  • We located the root cause. The fix for it will be available in the next update. Thanks
    in Bug in shortcode - Icon block Comment by Phil April 2022
  • Hi, It is a Photo 2 layout. If you want to set it on your main blog page, go to Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.com/betheme/uploads/046/9CL8V7Q8BB8F.png If you are using the Blog element i…
    in configure post article Comment by Phil April 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Cant edit homepage Comment by Phil April 2022
  • Sorry, but your screenshot does not show the information I need. Can you send me a link to this file, please? Thanks
    in Limited page length Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Footer (Copyright) stop working immediately Comment by Phil April 2022
  • I noticed that you created a new discussion about it. I will answer you there. Thanks
    in BeBuilder is not working, white screen with Be Loading showing since two hours! Comment by Phil April 2022
  • Hi, You can hide the price by writing a custom CSS code, putting the address in the product's short description, and in the Betheme -> Theme options -> Shop -> Product list, and choose Description: Show. https://forum.muffingroup.com/bethem…
    in Customize the price section on product preview. Comment by Phil April 2022
  • I have checked that with both Safari and Chrome, and it looks like this: https://forum.muffingroup.com/betheme/uploads/520/KEXDLCLZF8NL.png https://forum.muffingroup.com/betheme/uploads/253/4VWJ47B2TXDF.png I do not see any gaps there. So please, cl…
    in Dropdown Filter Style Issue on Products Page Comment by Phil April 2022
  • Hi, The 500 errors are related to the server, so I suggest contacting your hosting provider to look at the logs and resolve this issue. https://developer.mozilla.org/en-US/docs/Web/HTTP/Status#server_error_responses What you can try before doing tha…
    in BeBuilder not working Comment by Phil April 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Cart Functionality Comment by Phil April 2022
  • If you want to use a CSS code, please, try the following one: .woocommerce .mcb-sidebar .wc-block-product-categories-list{    display: block!important; } Thanks
    in Products list page Comment by Phil April 2022
  • I suggest keeping an eye on our changelog, which can be found under the link below: https://support.muffingroup.com/changelog/ Thanks
    in Translation not showing Comment by Phil April 2022
  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Changes doesn´t take effect Comment by Phil April 2022
  • Hi, Please, head to the link below, where you will find an explanation of how to manage the WooCommerce sidebars. https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ So according to that, you should change the Layout to Ful…
    in Customize side bar in "shop" Comment by Phil April 2022
  • Hi, Please, go to Templates and find the one responsible for single products. It can be named like a product template, a simple product, or something like that. Click on Edit with BeBuilder, and there you will be able to change that. https://forum.m…
    in Customize the "add to cart" widget on product page. Comment by Phil April 2022
  • I have checked that with Firefox and Chrome, and the results were the same all the time: https://forum.muffingroup.com/betheme/uploads/344/3Q6X34SGVVZQ.png https://forum.muffingroup.com/betheme/uploads/131/JOZQFEHCU45C.png https://forum.muffingroup.…
    in Filter by attributes with images not working Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header builder Comment by Phil April 2022
  • Hi, In the BeBuilder, you will find elements only from our builder. If you want to put something else there, you need to use the Column Text element and place the shortcode there. However, suppose the plugin widgets are available in the WP Editor. I…
    in Other Plugin Widgets Inside Bebuilder Comment by Phil April 2022
  • The single-page import feature does not import the images, only the builder content layout. If you would like to import this demo with images, you need to skip the database reset when choosing it from the pre-built websites list. https://forum.muffi…
    in Landing page ? Comment by Phil April 2022
  • We do not provide help with file customization, so for that, you need to contact your web developer. But if you want to use the shortcode, you can put it in the Column Text element in the builder, or if you want to have a search in the header, use t…
    in Search bar results Comment by Phil April 2022
  • The Master Values are more important than the Local ones because they represent the actual server settings. Please, contact your hosting provider to increase them, and check if the problem persists. Thanks
    in when importing a page from pre build website, media does not import Comment by Phil April 2022
  • Is this CSS working for you? Do you have any other questions? Best regards
    in css color problem Comment by Phil April 2022
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