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Phil

Phil

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Phil
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  • Hi, Can you tell me on what device are you testing, please? I have checked that, and the space is not as big as on your screenshot. https://forum.muffingroup.com/betheme/uploads/709/8WOH8K7JJTG9.png Thanks
    in Spacing between elements too large on mobile Comment by Phil April 2022
  • Hi, You can use our API tool if you know at least one license key assigned to your account. https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest In the topic above, you will find ins…
    in licenses for various bethemes Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Gutenberg Comment by Phil April 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in WP Bakery Pagebuilder not working Comment by Phil April 2022
  • Please, check if your SSL Certificate is set up correctly on your website. Head to the following link: https://www.greengeeks.com/tutorials/how-to-install-a-ssl-certificate-on-your-wordpress-site/ Thanks
    in The New BeBuilder does not update my site after making changes Comment by Phil April 2022
  • Hi @gnorimaki, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
    in Very slow loading when modifying pages Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Is it possible to align text on blog post previews so if its a one lined header it formats to top? Comment by Phil April 2022
  • Hi, You can use the image shortcode, to put it in the timeline. https://forum.muffingroup.com/betheme/uploads/215/CGXL3R2J2ZXK.png https://muffingroup.com/betheme/elements/image/?inline Thanks
    in Adding images in Timeline element Comment by Phil April 2022
  • Hi, 1) You can move the menu on mobile to the left by writing a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing it? 2) There is no setting to add scroll for the mobile …
    in Header Builder in BeTheme trying to make changes Comment by Phil April 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in live bebuilder is not working Comment by Phil April 2022
  • Hi, We do not provide help with the theme files modifications, so, unfortunately, I cannot help you with it. However, we have this feature (hiding unrelated variations) on our to-do list, so it should be available soon, but I cannot tell the estimat…
    in WoWoocommerce variations not filtering out invalid combinations Comment by Phil April 2022
  • Hi, Please, go to Products -> Attributes, edit your attribute, and see if you have Show in loop option checked. https://forum.muffingroup.com/betheme/uploads/403/3FF94J5BFAO1.png Moreover, go to Betheme -> Theme options -> Shop -> Genera…
    in Add to cart button and color switches Comment by Phil April 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the display is correct. .single-product .single_variation_wrap .woocommerce-variation-add-to-cart{    flex-direction: column!impo…
    in Add to cart button going off screen Comment by Phil April 2022
  • Hi, Please, edit your posts, open Preferences -> Panels, and enable the Custom fields. https://forum.muffingroup.com/betheme/uploads/714/WZUETO8FIWBU.png After that, scroll to the bottom, and there you will be able to set the love number. https:/…
    in is there a way to un randomize love after having clicked it? Comment by Phil April 2022
  • I am glad I could help. If you have any other questions or problems, feel free to ask. Thanks
    in Import Blog Posts, Pages, Comments Comment by Phil April 2022
  • Hi, Please, open the edit of these elements, and in the Advanced tabs set some padding to them. https://forum.muffingroup.com/betheme/uploads/216/N1MPG1WKJWH2.png Thanks
    in Problem with frames Comment by Phil April 2022
  • Hi, The SEO options in Betheme are rather basic ones. To have the best SEO results I suggest using external plugins like YOAST or RankMath. Best regards
    in SEO Comment by Phil April 2022
  • Please, go to Betheme -> Theme options -> Menu & Action Bar -> Action Bar, and check Show above the header. https://forum.muffingroup.com/betheme/uploads/667/SRO3ZAMEJESR.png If you have Socials created in Theme options -> Social, th…
    in Social menu Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Head of articles (with elementor) Comment by Phil April 2022
  • Sorry, I do not know which one is responsible for that. That is why I suggested disabling them one by one to see which plugin interferes with your styles. Thanks
    in Incorrect title display on every product pages Comment by Phil April 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Navigation & Share, uncheck the Header arrows, and Show all posts. https://forum.muffingroup.com/betheme/uploads/171/YVRFUC84TGK8.png If you would like to hide the author as well, …
    in Is it possible to remove this area from the top of blog posts? Comment by Phil April 2022
  • Hi, You can change the size by writing a custom CSS code, and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing it? Best regards
    in footer heading text I want it to appear half the size Comment by Phil April 2022
  • Hi, In the Addresses field, please, put the following structure: <a style="color:#fff;" href="https://www.google.com/search?q=directions+to+14+Ellis+Street%2CSouth+Yarra%2C+VIC%2C+3141&client=safari&source=hp&ei=6utHYsC…
    in Contact Us Page --> Contact Box Comment by Phil April 2022
  • Are you regenerating your thumbnails through Tools -> Force Regenerate Thumbnails? https://forum.muffingroup.com/betheme/uploads/878/CL00U2E9N3Y2.png Best regards
    in Toggle position Comment by Phil April 2022
  • Hi, It looks like this warning comes from one of your plugins. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
    in Headers and client library minor version mismatch. Comment by Phil April 2022
  • Then please, go to Betheme -> Theme options -> Header & Subheader -> Header, and set the Height value to zero. https://forum.muffingroup.com/betheme/uploads/837/ZJRSDNH0PEN8.png Thanks
    in Header second row Comment by Phil April 2022
  • Hi, Please, let me know if this issue will appear again, and if there are any steps to reproduce it. Thanks
    in Templates URL take over the categories URL on front page Comment by Phil April 2022
  • Hi, I have checked that, and it does not show repeated for me. https://forum.muffingroup.com/betheme/uploads/371/AZHQ4OJ5HU2T.png You can try to use an image in higher resolution, and see if the problem persists. Thanks
    in parallax Comment by Phil April 2022
  • Hi, There is no setting to do that with the Zoom Box element. However, you can use the Trailer Box instead. You can check how it looks and works under the following link: https://muffingroup.com/betheme/elements/trailer-box/ Thanks
    in Zoom box Comment by Phil April 2022
  • Please, try the following CSS code: #Top_bar .logo .logo-mobile{  min-width: 150px!important; } Thanks
    in Logo gets really small in sticky header Comment by Phil April 2022
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