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Phil

Phil

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Phil
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  • Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
  • This should be resolved by writing a custom CSS code. If you send a link to your website, I can take a look at what can be done. Thanks
  • I just deactivated all unsupported plugins. Please, disable them one by one to see which one is the root cause. Thanks
  • Hi, You need to edit your main shop page and choose the sidebar position in the page options. Please, see the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Thanks
  • It may work in some situations, but not in this one. If you have a Classic style and add "style-simple" to this element, then the hover effect will change. But it will not work that way if you have a Simple style and add a "style-defa…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please, add the "a" and "span" tags to your CSS. https://forum.muffingroup.com/betheme/uploads/087/AL5PTOYKRDP4.png Thanks
  • Hi, Please, do not create duplicate discussions Head to Settings -> General, and check if you have https, not http set for the WP Address and Site Address. https://forum.muffingroup.com/betheme/uploads/315/0LATL4IGA6XS.png If you have http, just …
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Unfortunately, there is no option to assign it to one element only. If you would like to see such a feature in future updates, please, let us know here: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest …
  • Hi, Please, check if you have created and selected the main menu in Appearance -> Menus. https://support.muffingroup.com/documentation/menus/ After that, go to Betheme -> Theme options -> Menu & Action Bar -> Menu, and chec option Hi…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hi, The templates do not have the option to add such tabs. You need to use the layout styles available in Betheme -> Theme options -> Shop -> Single product. If you would like it to work for custom templates, please, let us know here: https…
  • Hi, If you are new to BeTheme, we suggest taking a look into: 1. Documentation: https://support.muffingroup.com/documentation/ 2. List of shortcodes and items with examples: https://muffingroup.com/betheme/elements/ 3. Tutorial Videos: https://suppo…
  • One of your plugins causes it. I have deactivated all except the Slider Revolution, and the slider is visible then. https://forum.muffingroup.com/betheme/uploads/592/WD5V1LGTBKI4.png Thanks
  • One of the unsupported plugins causes it. I have deactivated all except the ones we support, and the image appears. https://forum.muffingroup.com/betheme/uploads/955/JHM9JN427F8C.png Best regards
  • Hey, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Error Comment by Phil March 2022
  • Hi, The box at the top on the left comes from the Slider Revolution, so the site width does not affect it. https://forum.muffingroup.com/betheme/uploads/852/R2ZADNMV6PR3.png And the portfolio item does not align to the right because of the custom pa…
  • It seems that it is added by Elementor, not our theme. https://forum.muffingroup.com/betheme/uploads/443/XPOKROZ4777C.png Please, check if you do not have any additional Custom CSS from the Elementor. Thanks
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .woocommerce ul.products li.product h4{    min-height: 50px!important; } If the alignment will not suit you, please, increase/decrease the val…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • https://forum.muffingroup.com/betheme/discussion/comment/211980#Comment_211980 If the element has an ID, then you can link to it. https://forum.muffingroup.com/betheme/discussion/comment/212014#Comment_212014 Do not be sorry, I am here to help you. …
  • Hi @Pippi-1981, With the WP 5.8 update, the WP changed the Widgets area and the widgets themselves. You can remove the widgets you are currently using and replace them with the new versions, or use the following plugin https://wordpress.org/plugins/…
  • Hi, 1) The Love Box can be hidden in Betheme -> Theme options -> Blog & Portfolio -> General. https://forum.muffingroup.com/betheme/uploads/709/IIC6678BCKXP.png 2) To change the size of the images used in portfolio/blog, please navigate…
  • In the meantime, we released an update fixing it. Please, update your theme, and the button will be automatically translated to the language you are using, and the "Your wishlist is empty" text can be changed in Betheme -> Theme options…
  • At the moment we do not have plans to remove these options because it would destroy many websites of our clients. If you leave them unchanged, they will work on your website, but they are hidden for newly created elements, and you need to use the op…
    in Deprecated Comment by Phil March 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • Hi, It depends on the style you choose in Betheme -> Theme options -> Global -> General. You need to switch to Classic. https://forum.muffingroup.com/betheme/uploads/971/8ETAXDLHDBXR.png You can compare these styles under the following link…
  • Sorry that you are occurring such issues, however, you need to understand that I need to suggest different tips as I cannot reproduce things you mention. Moreover, I am asking for the appropriate language. Today we are releasing an update improving …
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