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Phil

Phil

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Phil
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  • Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
    in Refund please Comment by Phil March 2022
  • Hi, Please, go to Betheme -> Theme options -> Colors -> General, and set the post/portfolio background (based on what are those). https://forum.muffingroup.com/betheme/uploads/931/D5T8B61IO6BZ.png Thanks
    in where to find options Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Slow to edit Bebuilder Comment by Phil March 2022
  • Hi, There is a doubled-double quote in your <a> tag. Please, remove one pair, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/234/RHBRBG7OLJD4.png Thanks
    in URL error footer code Comment by Phil March 2022
  • Hello, To achieve that, you can create a custom Layout and set it for a page. Check the following video tutorial about doing that: https://support.muffingroup.com/video-tutorials/how-to-use-layouts-2/ Thanks
    in Multiple header layouts Comment by Phil March 2022
  • All menu items are in the same row. You need to split them with the "-". https://forum.muffingroup.com/betheme/uploads/492/X2NQCOVIPUY5.png Thanks
    in Mega menu doesn't fit the screen properly Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in A lot of settings are not working, size, positions, locations, backgrounds,... Comment by Phil March 2022
  • Hi, You can control the header and menu color in Betheme -> Theme options -> Colors -> Header/Menu. https://forum.muffingroup.com/betheme/uploads/107/HV4WV2NCF0BQ.png Thanks
    in Main menu vs mobile menu colors Comment by Phil March 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .top_bar_right #searchform{    width: 500px!important;    margin: 0 auto!important; } .top_bar_right #searchform .field{    border-radius: 12…
    in Search wrap design Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Slider is broken in the back end Comment by Phil March 2022
  • Hi, Please, go to Settings -> General, and ensure that your WP Address and Site Address is set to HTTPS. If it has HTTP, add an "s", save changes, and see if the problem persists. https://forum.muffingroup.com/betheme/uploads/319/AFRA…
    in The page is not displaying properly Comment by Phil March 2022
  • Good to hear that you sorted it out. Please, let me know if I can help with anything else. Thanks
    in Single Product Page does not work Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Cart header Comment by Phil March 2022
  • Sorry to hear that, but it is impossible to support all available plugins. If you want us to check test this plugin and adjust it to our theme, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-sug…
    in Problem with woocommerce/products when synchronized with JTL-WAWI Comment by Phil March 2022
  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and add some height value. https://forum.muffingroup.com/betheme/uploads/350/MZOL0ZAPVGFS.png Thanks
    in Password Protected Page Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Not able to edit widgets Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Center Image not working on actual phone Comment by Phil March 2022
  • Please, go to Betheme -> Theme options -> Global -> Logo, and set there bigger image for the sticky logo. https://forum.muffingroup.com/betheme/uploads/678/61WBQR1GNGPZ.png You can also check there is an option to remove the max height and …
    in Stop header logo going smaller on scroll Comment by Phil March 2022
  • Add a custom class to that element, and add this class name at the beginning of the cod I have sent you. https://forum.muffingroup.com/betheme/uploads/038/ZMO4MKSPKZLC.png Thanks
    in When choosing right align for blockquote, the quote marks stay left Comment by Phil March 2022
  • So, please, switch to the Classic Widgets, and remove them there. Thanks
    in Not able to edit widgets Comment by Phil March 2022
  • Hi, To achieve that you will have to use the Responsive Settings. You can learn more about it under the following link: https://kb.wpbakery.com/docs/learning-more/responsive-settings/ Thanks
    in want reduc margin in mobile size. Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Page goes blank after updating the page. Comment by Phil March 2022
  • You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/611/SVAFI3DM0OKQ.png Please, contact your hosting provider, and ask to increase it to at least 5000. Thanks
    in Muffin Builder does not save changes Comment by Phil March 2022
  • Hi, You have an old version of PHP. Betheme requires a PHP version above 7 for proper functionality. Please, contact your server administrator to update your PHP. After that check, if the problem persists. Thanks
    in Pages can not be edited in BeTheme Comment by Phil March 2022
  • Good to hear you manage to resolve it. Have a nice weekend too. Best regards
    in Both header images are still displayed on the iPhone. Comment by Phil March 2022
  • Your slider is misconfigured. Please, see the following screenshots: https://forum.muffingroup.com/betheme/uploads/094/TLJT4D6A6OMR.png https://forum.muffingroup.com/betheme/uploads/081/WJMMT6O4JIOC.png I cannot tell what is wrong because I do not h…
    in slider revolution -a small gap Comment by Phil March 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in Problem with woocommerce/products when synchronized with JTL-WAWI Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, keep all minifying plugins off because I need to take a l…
    in Center Image not working on actual phone Comment by Phil March 2022
  • If the widgets are working correctly on your website, you can ignore these messages. But if you want to get rid of these messages, then it would be best if you redo widgets. Best regards
    in Not able to edit widgets Comment by Phil March 2022
  • Messages on the forum can be viewed by others, however, the PHPIFO file shows only a server setup. If you do not want to share it publicly please send this information privately thru the contact form, which is on the right side at http://themeforest…
    in Muffin Builder does not save changes Comment by Phil March 2022
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