Phil
Phil
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- Phil
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You are welcome. Please let me know if I can help with anything else. Thanks
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It is not possible to edit the content created in one builder with another. So if you already used the WPBakery you need to continue using this builder or recreate this page with BeBuilder. But these options will not be available in the WPBakery, an…
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Hi, Please, try to use the Custom height, and put the value that will suit you. https://forum.muffingroup.com/betheme/uploads/711/NCHJV7OQWIMZ.png Thanks
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Unfortunately, I did not find the root cause in your WP panel, and we will need to look deeper. Please, send us your FTP access like you have sent the dashboard access previously. Thanks
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Hi, If you add this element to your website and do not touch it anyhow, it should behave as you expected. https://forum.muffingroup.com/betheme/uploads/457/O1Z9044JRBXN.png https://forum.muffingroup.com/betheme/uploads/938/73WQ52RQVRVK.png https://f…
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Please, put the following CSS code in the Page options in the Custom CSS field. .column_attr table td{ text-align: left; } Thanks
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There are no display conditions for theme headers, and when you choose one, it will be displayed across the whole website. The only thing that could imitate the conditions are layouts, and you can see how they look and work under the following links…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please, leave all minifying plugins off because I need to…
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WPBakery is not our product, so we do manage it, and unfortunately, we cannot help with it. Best regards
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You are welcome. If I can help you with anything else, please, let me know. Thanks
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Please, try the following CSS code: .mfn-live-search-box > .mfn-live-search-list > li:not(.mfn-live-search-list-shop){ display: none!important; } Thanks
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Hello, Please, turn off all of the plugins except Slider Revolution, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Maybe you are using some custom CSS that could overwrite it. Can you send me a link to that page, so I can take a closer look at it, please? Thanks
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Hi, Please, go to Betheme -> Theme options -> Global -> Advanced, and there you will be able to disable these features. https://forum.muffingroup.com/betheme/uploads/491/ZXJLDNIN5AZN.png Thanks
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Hi, I have put a custom CSS code in your theme options that should resolve that. Can you check it, please? Thanks
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Although your website has https in the WP settings you had http WP and Website URL. I have changed that, and the display is the correct one. https://forum.muffingroup.com/betheme/uploads/332/CVW4H8CH9FYC.png Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I have passed this information to the dev team. As a workaround, please, choose that SVG through Image. https://forum.muffingroup.com/betheme/uploads/582/WU5W2VQUJJYC.png Thanks
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Sorry, but you did not attach a link to your website anywhere. Can you send it, please? Thanks
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Sorry, but the FTP you have sent is not complete. You only attached the username and password but did not attach the server address. Can you send it here or through the contact form, please? Thanks
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Yes, the headers in Theme options are not created with the Elementor. Elementor Header and Betheme ones have completely different structures. That is why you need to choose between custom Header & Footer from Elementor and the ones from the Beth…
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One of your custom CSS causes it. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove your codes one by one to see which one is the root cause. Thanks
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Sorry, but you can send messages only through the contact form, and here on the forum. Best regards
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Most probably, it is a WPBakery issue. I have tested that with an older version of Betheme and the newest version of WPBakery, and the same thing happens. Moreover, I have activated a free theme Twenty Twenty-One, with the same result. In that case,…
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I have created a new page "Betheme support page" where I replaced the column text element with an image, added border radius to it, set its position to the right, and set the image margin to zero. https://forum.muffingroup.com/betheme/uplo…
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Are there any steps to reproduce this issue, or does it happen on a particular page? I have created a new page, "Betheme support page", and all changes and modifications worked. I tried to exit the page, refresh it, add new content, delete…
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Sorry, but you have sent only FTP access but did not attach your WP dashboard credentials. Please, send a second message with the login credentials. Remember to attach a link to this forum discussion. Thanks
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One of your plugins causes it. I have deactivated all except the supported ones, and the video showed up. https://forum.muffingroup.com/betheme/uploads/967/3BWLK6QIANZI.png Please, disable your plugins one by one (except WooCommerce) and you will se…
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Hi, Please, switch to some free theme like Twenty Twenty, and check if the same thing happens, please. Thanks
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If you want to search only through products, you need to choose Icon | Search Shop Products only in Betheme -> Theme options -> Search -> Form. https://forum.muffingroup.com/betheme/uploads/067/K52Z0QF0SHPW.png Thanks