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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in When using centered text the bullets stay at the other side of the page Comment by Phil March 2022
  • Hi, You can use a single-page import option. Choose a page you are interested in from our demos. https://muffingroup.com/betheme/#websites Copy its URL, and paste it in the builder in the Single page import tab. https://forum.muffingroup.com/betheme…
    in Import pages from other templates Comment by Phil March 2022
  • I will let you know, however, you can also follow our official changelog under the following link: https://support.muffingroup.com/changelog/ Thanks
    in images that disappear when hovering over with the mouse Comment by Phil March 2022
  • Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and check if the video appears then. Also, please, turn off all of the plugins, refresh your cache, and recheck it. If this will not hel…
    in Video shortcode doesn't work Comment by Phil March 2022
  • Hi, 1) Please, use the following CSS code: .image_frame .wp-caption-text{    font-size: 17px!important; } 2) Open the element options, and in Advanced -> Border set border-radius. https://forum.muffingroup.com/betheme/uploads/729/MY31XDATHHFY.png…
    in Font larger and background rounded Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Spacing not working on Custom Product Page Comment by Phil March 2022
  • Unfortunately, it does not depend on us and it is on the Elementor side. So if you want to use the Elementor's custom Footer, you need to build the Header as well. Best regards
    in Menu is gone Comment by Phil March 2022
  • Sorry, but the user privileges you have sent credentials for do not have admin privileges, and I was not able to check anything. Can you change that, please? Thanks
    in Update killed some of the "extra_content" on a news site Comment by Phil March 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in page layout changed after BeTheme update Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Basic questions regarding updates Comment by Phil March 2022
  • In the image, options open the Style tab and set Align to Center. https://forum.muffingroup.com/betheme/uploads/915/ADP3AFHFBNX3.png Below, you can set the border-radius too. https://forum.muffingroup.com/betheme/uploads/556/1743OO1UDBM3.png Thanks
    in Header image with radius Comment by Phil March 2022
  • Maybe the following screenshot will be more clear: https://forum.muffingroup.com/betheme/uploads/710/CN6SPOAIV1UP.png Create a new section there, and move these columns to it. Thanks
    in Same website content rendered differently with versions 22.0.3 and 26.0.2 Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in How to change background of forms Comment by Phil March 2022
  • Please, replace the code with the following one: #menu .menu-item:hover span:after{  content: "";  display: block;  background: #FF6253;  height: 2px;  width: 60%;  left: 20%;  position: relative; } Thanks
    in Mobile view background image Comment by Phil March 2022
  • Hi, Unfortunately, there is no setting to have two columns on Footer in the mobile display. If you would like to see this feature in future updates, please, leave your suggestion on this topic: https://forum.muffingroup.com/betheme/discussion/113/yo…
    in Footer Columns on Mobile Comment by Phil March 2022
  • Hi, 1) Did you add this space in the Advanced tab for a wrap? https://forum.muffingroup.com/betheme/uploads/953/IE6HC8SFBZ0Z.png 2) Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. @media only sc…
    in Spacing not working on Custom Product Page Comment by Phil March 2022
  • Hi, You can change the images cropping for WooCommerce images, please, go to Appearance -> Customize -> WooCommerce -> Product Images. https://forum.muffingroup.com/betheme/uploads/556/S97PV2AIAAH5.png Thanks
    in WooCommerce Product Image Crops Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
    in How to change background of forms Comment by Phil March 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in After following recommendations Builder still won't save edits Comment by Phil March 2022
  • Hi, Can you explain in more detail what is happening, please? Is there any error message when you try to update the theme? If yes, please, attach a screenshot showing it. Thanks
    in It won't let me update the theme Comment by Phil March 2022
  • You are welcome. Please, let me know if I can help you with anything else. Thanks
    in Theme Options are blank Comment by Phil March 2022
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ You can read there about what deprecated means. If something will be unclear, please, let me know and I will explain it to you. Thanks
    in Deprecated Comment by Phil March 2022
  • Hi, Elementor Header and Footer work in pairs. If you create a Header, you also need to make the Footer. The same thing happens with the opposite situation when you create Footer. Best regard
    in Menu is gone Comment by Phil March 2022
  • Hi, Thank you for your kind words. We are doing our best to polish up our theme, but I promise that we will not rest on laurels, and we are still working on adding new features and improving existing ones. ? Did you check the GDPR already included i…
    in Only congratulate you people Comment by Phil March 2022
  • Hi, Glad to hear that you solved it. If I can help you with anything else, please, let me know. Thanks
    in Can't change Logo on Clinic 4 theme Comment by Phil March 2022
  • Hi, No, the Header Builder does not have the option to style the submenu. I can help you with minor changes like font family or color by writing custom CSS, but I need a link to your website. Thanks
    in Style font of submeny when using BEHEADER Builder Comment by Phil March 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Logo, and in the Advanced section, you will be able to enlarge it. Notice that the Height value will not work if you put a value higher than your image resolution. https://forum.muffin…
    in Logo Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. I also noticed that you do not have the newest version of Betheme. Please, updat…
    in My wordpress stopped working Comment by Phil March 2022
  • I have put this CSS code in the Custom CSS field for that post. https://forum.muffingroup.com/betheme/uploads/629/23TUL1IWT8GW.png You can find it at the bottom of the post options. Thanks
    in Problem with caption images Comment by Phil March 2022
  • It seems that is an issue with the Modern style. I have passed this info to the dev team, and we will take a closer look at it. As a temporary workaround, please, switch to some other style (I have tested it, and on other styles work). https://forum…
    in images that disappear when hovering over with the mouse Comment by Phil March 2022
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