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Phil

Phil

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Phil
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  • Hi, This part comes from the Slider Revolution, and you need to use this plugin to edit this part. To learn more about this tool, please, check the following link: https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Thanks
    in How do i get changed this text in the header and the button? I can't find it. Comment by Phil February 2022
  • Hi, Support means that we prepared and tested the plugin, and it works with our theme and will not throw any errors or problems on your website, but does not mean that we make a unique styling for every plugin. Sorry to hear that you are not satisfi…
    in How does BeTheme support Buddypress? Comment by Phil February 2022
  • Hi, The whole website will use font weight you sent in the theme options, but if you want to use a different font weight in a particular place, you need manually assign it. See a screenshot below for a better understanding: https://forum.muffingroup…
    in How to exchange Google Fonts with locally hosted Google Fonts while keeping the Setup? Comment by Phil February 2022
  • 1) Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and change the background Size to Contain. https://forum.muffingroup.com/betheme/uploads/574/TXTH6BVRD39H.png I also suggest adjusting the Subheader padding f…
    in Subheader image not responsive Comment by Phil February 2022
  • Please, attach a link to your website, so I can take a closer look at it, but I am afraid that I will not be able to suggest anything else. Best regards
    in Anchor link and sticky menu Comment by Phil February 2022
  • Please, see the following link about doing a manual backup of your website: https://aspengrovestudios.com/how-to-manually-backup-your-wordpress-website/ and about accessing your website FTP: https://hollypryce.com/ftp/ Thanks
    in BeTheme installation Comment by Phil February 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Tob bar/Header Logo Mobile missing alt-attribute Comment by Phil February 2022
  • Do you mean this: https://forum.muffingroup.com/betheme/uploads/891/VEJTWBBGUFQF.png If yes, please, remove the second part for the Header id from the code I have sent you. It should look like this: @media only screen and (max-width: 767px){    #Top…
    in removing header on mobile Comment by Phil February 2022
  • The Warning message refers to your child theme. Please, switch to the parent theme, and see if the problem persists. Can you also tell me what plugin you are using for that, please? Thanks
    in Error in a future version of PHP Comment by Phil February 2022
  • Hi, Please, go to Betheme -> Theme options -> Menu & Action Bar -> Action Bar, and check option Show above the header. https://forum.muffingroup.com/betheme/uploads/640/VAUWYLK4REOF.png https://forum.muffingroup.com/betheme/uploads/915/…
    in Social media icons Comment by Phil February 2022
  • 1) Image links in your website lead to the localhost, and they are not displayed correctly. https://forum.muffingroup.com/betheme/uploads/198/I03J9BE69EIT.png Please use this plugin. http://muffingroup.com/plugins/mfn-migrate-cb.zip It will help you…
    in Subheader image not responsive Comment by Phil February 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in subheader Comment by Phil February 2022
  • Please, use the following code: @media only screen and (max-width: 767px){    #Top_bar{       display: none!important;    }    #Header{       min-height: 0!important;    } } To hide the section, you can use the Responsive Visibility option. https://…
    in removing header on mobile Comment by Phil February 2022
  • There is no particular file responsible for Betheme installation only. This setting is global for your whole WP installation. If you switch to some free theme like Twenty Twenty and go to Tools -> Site Health -> Info -> Server, you will not…
    in PHP Max Input Vars - Not possible to increase Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Error in a future version of PHP Comment by Phil February 2022
  • Hi, The mega menu has only 1lvl depth, and there is no option to add submenus for menu items. If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion…
    in 3rd Layer of Mega Menu Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Custom link in menu always highlighted Comment by Phil February 2022
  • Hi, The anchor links lead to the beginning of the section, so I suggest adding some top padding from them, so the sticky header will stop earlier. https://forum.muffingroup.com/betheme/uploads/457/3555SC6SJUQ8.png Thanks
    in Anchor link and sticky menu Comment by Phil February 2022
  • I have contacted my colleague who manages the mailbox and said that he answers all your emails. Did you receive them? Best regards
    in registration limit reached Comment by Phil February 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in All In One WP Security & Firewall and Betheme Comment by Phil February 2022
  • You have a low max input time and max input vars values set on your server. https://forum.muffingroup.com/betheme/uploads/833/2F3L20V1MPM0.png Please, contact your hosting provider, and ask to increase these values: max input time to at least 180 ma…
    in The page is not letting me add anymore boxes in the builder. Comment by Phil February 2022
  • Hi, Did your server administrator try to increase the max input and execution time? You can share with us your PHPINFO file so that I will check it for you. If you do not know how to do it, please check this topic: https://support.muffingroup.com/ho…
    in BE-default store will not load in BlueHost Comment by Phil February 2022
  • This element is not ours, and it comes from the Elementor PRO. In that case, I suggest contacting their support instead because I do not see any options to exclude particular categories from it. Best regards
    in sidebar categories not applying filter after click Comment by Phil February 2022
  • Hi, The variations from the first link are ours, and they are not blurred when variation is not available, but display the message below. https://forum.muffingroup.com/betheme/uploads/346/VSAN4K9V0MVU.png The variations from the second link come fro…
    in Product swatches not hiding for blurring on single product page Comment by Phil February 2022
  • Hello, You need to open the edit of the translated page and hide the Subheader in the page options. https://forum.muffingroup.com/betheme/uploads/751/VRWIUB4E4CI9.png Remember that you can also hide the Subheader for the whole website in the Theme o…
    in Hide subheader on translate page Comment by Phil February 2022
  • Good to hear that you found it. Please, let me know if I can help you with anything else. Thanks
    in Modifying Demo Import Comment by Phil February 2022
  • Hi, When you open the edit of your pages, you can change it in the sidebar on the right under the Permalink tab. https://forum.muffingroup.com/betheme/uploads/357/UGY5VXPXFOUE.png Thanks
    in Subpages names Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Email Received on member sign up Comment by Phil February 2022
  • Hi, 1) Please head to our documentation. There you will find instructions on how to install our theme correctly. https://support.muffingroup.com/documentation/installation-updates/ You do not have to worry about losing anything from your website bec…
    in BeTheme installation Comment by Phil February 2022
  • I have checked your post with the LinkedIn post inspector, and it looks like this: https://forum.muffingroup.com/betheme/uploads/499/5ULNWMUVHNP3.png Is that correct? https://www.linkedin.com/post-inspector Best regards
    in Missing image on ipad but not mobile or laptop Comment by Phil February 2022
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