Phil
Phil
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- Phil
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Hi, There is an option to achieve that. Please, go to Betheme -> Theme options -> Footer, and in the Extras put the contact form shortcode. https://forum.muffingroup.com/betheme/uploads/868/GTUWV8UYCU1L.png Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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1) I can see that the uploaded image is in low dimensions. https://forum.muffingroup.com/betheme/uploads/346/SA14GG2IYJZF.png Did you upload it with these dimensions, or was it scaled after upload? 2) Please, switch the background size, and check wh…
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Most probably, they are not indexed yet. We do not influence it, so I suggest waiting a couple more days and checking the following link: https://support.google.com/webmasters/answer/7474347?hl=en Thanks
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Hi, Sorry, but I quite do not understand. Did you install this demo, but you cannot find the slider? It should be located in the Slider Revolution tab. If you do not see it there, please, try to import it once again, following the steps from the lin…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Unfortunately, there is no setting to set the margin between the posts in the Blog Teaser. Best regards
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1) Did you send the dashboard access to this staging area? If not, can you do that, please? 2) Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code. Also, we cannot recomm…
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Hi, That is great you found how to change that. If you have any other questions or problems, feel free to ask. Thanks
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Hi, Do you have the newest version of Betheme? If not, please, update it, and check if the problem persists. Please head to the link we provided below, where you will find all of the information on how you can update the theme successfully. https://…
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Hi, 1) This part was created with the Slider Revolution, and you need to use this plugin to edit it. If you want to learn more about this tool, please, head to the following link: https://www.sliderrevolution.com/manual/how-to-use-this-manual/ 2) Do…
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Hi, Glad to hear that you figured it out. If I can help you with anything else, please, let me know. Thanks
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/358/A6L5V2MLYGX8.png Please, contact your hosting provider and ask to increase this value to at least 5000. Thanks
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Hi, Please, switch the Image orientation for the Trailer Box to Vertical, and check if the display is better then. https://forum.muffingroup.com/betheme/uploads/205/S4C9Q1NEEO57.png Thanks
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I just noticed that you have a second section hidden for a desktop with the same ID. https://forum.muffingroup.com/betheme/uploads/870/WLRJMAA3YJ88.png Please, change it to have a unique ID for each section. Remember that you can set a different men…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Tested with the MacBookPro, and also load time was not longer than 5sec. Sorry, but our help, in that case, is really limited. Best regards
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The HTML errors you got might be the root cause. Most probably that is why the Sliding: Under content does not work. Best regards
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Thank you. I will pass it to the dev team to resolve this problem. Thanks
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Hello, Please, see the following video tutorials on how to edit the Footer. https://support.muffingroup.com/video-tutorials/how-to-customize-the-footer/ https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ Thanks
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Hello, Please, turn off all of the plugins except Slider Revolution, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, That is great you found it. If I can help you with anything else, please, let me know. Thanks
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Glad to hear that the problem is resolved. May I ask what was the root cause? Best regards
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Please, see the following video: https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Remember to have only required plugins enabled. Thanks
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Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and there you will be able to change the title tag and modify the Padding value. https://forum.muffingroup.com/betheme/uploads/454/WGSDNVDK3VCY.png Moreover, you…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Sorry, but we cannot help as this issue does not appear in our environments. If you notice any steps that could be reproduced to see this issue, please, let us know. Moreover, if you have the opportunity to test it on another PC, please, check that.…
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Please, go to Betheme -> Theme options -> Global -> Logo, and decrease the Padding top & Bottom. https://forum.muffingroup.com/betheme/uploads/876/2RB2V5NO26DL.png Thanks