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Phil

Phil

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Phil
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  • Instead please, try to put this image in the Subheader in the page options: https://forum.muffingroup.com/betheme/uploads/453/TL7WAYMY2K8O.png Notice that it should be set to Show in the page options and not set to hide in Betheme -> Theme option…
    in Header background image Comment by Phil February 2022
  • Hi, I have checked your website, and the menu appears on every page (tested with Chrome and Firefox). https://forum.muffingroup.com/betheme/uploads/793/8O8HKUIUIFS5.png About the font in the heading, please, turn off all of the plugins, refresh your…
    in Theme Version: 25.1.9.1 don't work as expected... No menue and big header Comment by Phil February 2022
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Header set the Height value to some high one, and check if the featured image appears then. https://forum.muffingroup.com/betheme/uploads/405/4OXZ9Z0U83UJ.png Notice, that …
    in Header background image Comment by Phil February 2022
  • Hi, There is an empty sidebar for your products. https://forum.muffingroup.com/betheme/uploads/061/DKWVLQETMOX1.png Please, go to Betheme -> Theme options -> Shop -> General, and set Sidebar: Shop & Categories. https://forum.muffingroup…
    in Edit Single product page Comment by Phil February 2022
  • Hello, Basic WooCommerce does not have an option to set discounts based on product & brand. You would have to use some third-party plugin, but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in…
    in Product or Brand based discount Comment by Phil February 2022
  • Please, go to Betheme -> Theme options -> Global -> Advanced, and see if you have Muffin Builder visibility set to Everyone. However, we did not test this plugin with the theme. Our policy states that we do not support third-party plugins o…
    in Content Disappeared after Theme update Comment by Phil February 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/209729#Comment_209729 Yes, there is an option to restore the content before chosen revision. https://forum.muffingroup.com/betheme/discussion/comment/209742#Comment_209742 Yes because max inpu…
    in Can't find how to Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu on home page of restaurant 5 Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header Builder Mobile Menu Spacing Problem Comment by Phil February 2022
  • Hi, Please, go to Betheme -> Theme options -> Custom CSS & JS -> JS, put the following code there, and check if the problem persists. jQuery(function($){    $(window).load(function(){       $(window).trigger('resize');    }) }) Thanks
    in Portfolio Items Padding Issue Comment by Phil February 2022
  • Please, use the following CSS code: #Top_bar .menu li ul li a span{    font-size: 20px!important;    font-family: 'Your font'!important; } Thanks
    in Submenu Font Setting? Comment by Phil February 2022
  • Hi, Do you mean that you want to have thumbnails on the left? If yes, you can change that in Betheme -> Theme options -> Shop -> Single Product by changing the gallery. https://forum.muffingroup.com/betheme/uploads/062/8B5XMQI32EZA.png If t…
    in Make the images gallery from woocommerce product page with flash ? Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Logo Doesn't Center In Menu Comment by Phil February 2022
  • Hi, Thanks for noticing. We have changed our main presentation website and did not modify the link there. However, you can check the difference between style Classic and Simple for particular elements here: https://muffingroup.com/betheme/elements O…
    in Classic Style vs Simple Style Comment by Phil February 2022
  • Hi, Please, do not share your license key publicly. If I need it, I will ask you to send a private message. Moreover, your website has Comming Soon enabled, and I could not see it. Can you deactivate it for a while, please? However, before it, pleas…
    in Not Working Comment by Phil February 2022
  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Impossible to import pre-built Website Comment by Phil February 2022
  • You should open section options, and add a class (you can name it however you want), like on the screenshot on this message: https://forum.muffingroup.com/betheme/discussion/comment/209658#Comment_209658 Thanks
    in Changing colours of icons and text for individual elements Comment by Phil February 2022
  • Hi, Please send us WordPress dashboard access and license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to …
    in Showing error: Download page preset designs from preview Comment by Phil February 2022
  • I have checked your website, and the backend loads almost identically like on my environment, or sometimes even faster. ? Does it happen on particular pages/posts, or are there any steps to reproduce it? Can you check if the same thing happens on a …
    in Slow loading of Pages and Posts in the backend Comment by Phil February 2022
  • Hello, Please, see the following link about WooCommerce sidebar creation: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ If something will be unclear, or you will have problems with it, please, let me know. Thanks
    in Sidebar in Left side on woocommerce Comment by Phil February 2022
  • Please, open the Column Text element options, and there you will be able to set a new font with inline CSS. https://forum.muffingroup.com/betheme/uploads/621/DJVEQJNDHFIG.png font-family:'Your Font'; Thanks
    in Change Font on Articles BLOG Comment by Phil January 2022
  • 1) Can you send a link to your website, please? 2) To do that, you will have to use the equal height of the wraps option. The equal height of wraps is used to position elements on top, middle, or bottom in wraps. For more details, please check our g…
    in Header background image Comment by Phil January 2022
  • Hi, I am glad that you found a way to solve it. If I can help you with anything else, please, let me know. Thanks
    in Theme license Comment by Phil January 2022
  • Hello, Unfortunately, there is no option to achieve that with our theme. If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions…
    in How to create a view as it is on the betheme site Comment by Phil January 2022
  • Please, try to restore them with the Muffin Builder revisions. https://forum.muffingroup.com/betheme/uploads/471/ZXOIADAIF3EO.png https://forum.muffingroup.com/betheme/uploads/719/YN264VMHRGV9.png Thanks
    in Can't find how to Comment by Phil January 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header background image Comment by Phil January 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Change Font on Articles BLOG Comment by Phil January 2022
  • In your System Status, I can see that you have low max input vars and max input time values set on your server. https://forum.muffingroup.com/betheme/uploads/951/0XFIIFX5CJIA.png You should ask your server administrator to increase these values: max…
    in Can't find how to Comment by Phil January 2022
  • Hello, You can achieve that by overwriting these classes and putting the CSS code for them in Betheme -> Theme options -> Custom CSS & JS -> CSS. https://forum.muffingroup.com/betheme/uploads/364/7CGI1883O3BY.png Thanks
    in Change single product layout Comment by Phil January 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
    in Variable product in woocommerce not changing the main picture upon chosing variants Comment by Phil January 2022
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