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Phil

Phil

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Phil
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  • That is right. In the situation where you do not have an opportunity to activate the license key on the main domain, I do not see any other option. Best regards
    in deregister Comment by Phil January 2022
  • 1) Most SEO plugins may have problems reading the Muffin Builder's content. However, we have the Builder -> SEO option, which converts the content to the WP editor, which is readable with plugins. You can read more about it under the following li…
    in Images Comment by Phil January 2022
  • It seems that this line comes from your custom CSS code. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, remove your CSS's one by one, and check which one causes it. Thanks
    in Footer horizontal line color Comment by Phil January 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Please ensure that you have Betheme, WP, and Elementor up-to-date. Thanks
    in Elementor not loading (even after enabling safe mode) Comment by Phil January 2022
  • Hello, Installing and updating bundled plugins is placed in Betheme -> Install plugins. If you have installed and active Slider Revolution, you should be able to use this plugin. https://forum.muffingroup.com/betheme/uploads/368/XLAVUIVMFE6F.png …
    in Why can not use it? Comment by Phil January 2022
  • Hi, You can set the main blog page (page with posts) in Settings -> Reading. https://forum.muffingroup.com/betheme/uploads/787/RSOOE08RXBSY.png Thanks
    in choose the page Comment by Phil January 2022
  • Are you using the PayPal Payments plugin by WooCommerce? If not, please, use it. However, please, go to WooCommerce -> Settings -> Products, disable the AJAX option, and check if the problem persists. https://forum.muffingroup.com/betheme/uplo…
    in PAYPAL ISSUE Comment by Phil January 2022
  • Can you tell me what shortcode you are talking about, please? It would be great if you attach a screenshot showing your issue. Thanks
    in Action Button out of alignment with scrollable menu Comment by Phil January 2022
  • Hi, That is great you found a solution for your issue. If I can help you with anything else, please, let me know. Thanks
    in Logo stretching on mobile Comment by Phil January 2022
  • Hi, I can see that you do not have the newest version of Betheme. Please, update it, and check if the problem persists. Thanks
    in Fatal Error on Theme Options page Comment by Phil January 2022
  • Hello, The link to your website is not working. https://forum.muffingroup.com/betheme/uploads/069/TYPR9YU7JMKQ.png Can you check if you have sent the correct link, please? Thanks
    in Font Size on website extremely small Comment by Phil January 2022
  • That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffingroup.co…
    in Menu Break Point Comment by Phil January 2022
  • In the Muffin Live Builder, it is placed in the Export/Import option (see screenshot above). In the Muffin Builder (backend editor) this option can be found on the right side of the builder. https://forum.muffingroup.com/betheme/uploads/547/EXWVLAAQ…
    in Import page Comment by Phil January 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in image problem Comment by Phil January 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Color Settings responsive menu Comment by Phil January 2022
  • One of your plugins has to be the root cause. I have added on your page a transparent text to the end of it. It went without problems with the backend editor, but the update was blocked in the Muffin Live Editor. When I deactivated unsupported plugi…
    in Strange Error with Theme - Recent Issue -Please Help Comment by Phil January 2022
  • I have fixed the part mentioned in the Warning message, but it still did not help. Please, contact the hosting provider again, and ask to see what resources are blocked by the server, and to resolve this problem. Especially check if ModSecurity does…
    in The portfolio element cannot be saved or updated Comment by Phil January 2022
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and change the Background Size to Cover, or Cover, on ultrawide screens only. https://forum.muffingroup.com/betheme/uploads/074/4B7KQQBPD396.png After that, check i…
    in Images are being auto resized Comment by Phil January 2022
  • The G Meta Keyboards might be the root cause. I did not notice this plugin before (somehow), and when I deactivated it, the hide content option worked, and I was able to add Focus keyphrase and Meta description to your homepage. Can you test it, ple…
    in Can't find how to Comment by Phil January 2022
  • All websites can be found under the following link: https://muffingroup.com/betheme/#websites Thanks
    in Import page Comment by Phil January 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in php error Comment by Phil January 2022
  • Hi, Instead of setting the background for the wraps, you can set it for the column instead. https://forum.muffingroup.com/betheme/uploads/027/I4DSY9AWXFIU.png Thanks to that, the padding in the wrap will control the space between these blocks. Than…
    in Space between column text Comment by Phil January 2022
  • No, the popup submenu on the right is not visible/active with the scrollable option enabled, and there is no setting for that. Best regards
    in Action Button out of alignment with scrollable menu Comment by Phil January 2022
  • Hello, 1) You can set two columns for your products on the shop page in Betheme -> Theme options -> Shop -> Products list. https://forum.muffingroup.com/betheme/uploads/678/2HAP7V09ONMJ.png However, I noticed that you do not have the newest…
    in 2 column shop on mobile device? Comment by Phil January 2022
  • In the server information, I can see that you only increased the time limit, but the max input time should also be increased. Please, change that, and see if the problem persists. https://forum.muffingroup.com/betheme/uploads/745/OLLEDWBQD68Z.png Th…
    in Install Default Store from pre-built websites to Amazon LightSail WordPress Machine Comment by Phil January 2022
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in Unable to install BeTheme in New Website Comment by Phil January 2022
  • I have checked your website, and it seems that it helped. ? If there is anything else I can help you with, please, let me know. Thanks
    in Add to cart button redirection to cart Comment by Phil January 2022
  • Hello, Yes, you can. Please use the Single Page Import feature in the builder for it. https://forum.muffingroup.com/betheme/uploads/337/YWDFR52S9E94.png Notice! This feature imports the content only without images and styles from the theme option. …
    in Import page Comment by Phil January 2022
  • Hi, If you refer to the first image on your website, right under the menu, it is placed as a section background. Please, edit this page, open this section options, and there you will be able to remove/replace this image. https://forum.muffingroup.co…
    in need to remove image Comment by Phil January 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu Break Point Comment by Phil January 2022
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