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Phil

Phil

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Phil
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  • Hello, Please, go to Betheme -> Theme options -> Footer, and remove the contact form shortcode from the Popup Contact field. https://forum.muffingroup.com/betheme/uploads/234/QD8NQXKT7P15.png Thanks
    in Envelope/ form appearing in bottom right of screen, any ideas how to remove? Comment by Phil January 2022
  • The file responsible for a cart is placed in Betheme/woocommerce/cart/cart.php. However, notice that we do not provide help with file customization, and for that, you should contact your web developer. Thanks
    in Cart Layout change Comment by Phil January 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Revolution Slider Comment by Phil January 2022
  • Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
    in Website / Theme running slow Comment by Phil January 2022
  • Hello, You can use the Responsive Visibility option. Please, check the following video tutorial about it. https://support.muffingroup.com/video-tutorials/section-responsive-visibility/ Thanks
    in Diffrent spacing on mobile vs Desktop Comment by Phil January 2022
  • Hello, You do not have to forward to us anything. ? A license can be easily de-registered under the Betheme > Dashboard section. All you have to do is click on Deregister Theme button on your old domain, and register it in your new one. https://f…
    in about the license code Comment by Phil January 2022
  • Hello, Yes, you can. Bundled plugins (WPBakery is one of them) can be installed and activated in Betheme -> Install Plugins. https://forum.muffingroup.com/betheme/uploads/397/OMT84EVP568W.png You can read more about the bundled plugins at the fol…
    in Activate Page Builder later Comment by Phil January 2022
  • I can see that you do not have the newest version of Betheme. Please, update it, and check if the issue persists. If this will not help, please, contact your hosting provider, and ask if some content is not blocked by your server. Thanks
    in Can't find how to Comment by Phil January 2022
  • Can you send the IP address for your website, please? Thanks
    in Equal Column and same color on contact form 7 Comment by Phil January 2022
  • Hi, Please, check the following article, and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please, contact your hosting provider, and ask to allow all the ru…
    in Receiving Error code when saving changes Comment by Phil January 2022
  • Please, open the WooCommerce in the WP panel, and check if you have the option to update the Database. https://forum.muffingroup.com/betheme/uploads/738/AU2ZGIOST3SJ.png Moreover, check if you have the main shop page assigned in WooCommerce -> Se…
    in Beshop prebuilt website failing import Comment by Phil January 2022
  • You can try the following CSS: #Side_slide #menu .sub-menu .menu-item{   font-size: 18px!important; } If you would like to see such features in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discuss…
    in Meniu font too small on mobile + submeniu font different than menu Comment by Phil January 2022
  • You can deregister the theme through Betheme -> Dashboard, or use our API tool. https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool There you will find instructions and a link to our li…
    in Company 5 demo server error 403 Comment by Phil January 2022
  • I am glad that you sorted it out. Please, let me know if you have any other questions or problems. Thanks
    in how to create a page template or edit one / remove header image background Comment by Phil January 2022
  • 1) Please, try to modify the colors in Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/389/LAY1URRZO44A.png 2) If these blocks are items, please, try to use Equal height | items in wraps, but if th…
    in Equal Column and same color on contact form 7 Comment by Phil January 2022
  • This code will remove the cart icon from all pages, except those with the WooCommerce functionality. body:not(.woocommerce) #Top_bar .top_bar_right #header_cart{  display: none!important; } If you want to leave it only on the page you have sent a li…
    in Basket only on specific pages Comment by Phil January 2022
  • Please, open the page options, and check Content top padding: Hide. https://forum.muffingroup.com/betheme/uploads/594/OKPYEJ384RC4.png If you want to assign it to all pages, go to Betheme -> Theme options -> Global -> Advanced. https://foru…
    in Background image is getting spacing Comment by Phil January 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Cart Layout change Comment by Phil January 2022
  • Please, put this link in the link field instead of the content. https://forum.muffingroup.com/betheme/uploads/512/SOT6KAH8OWYJ.png Thanks
    in External link doesn't work on list element Comment by Phil January 2022
  • Ok, I was able to reproduce it. Can you contact the hosting provider and ask to look at the server logs, please? They should look to find what is blocking the page update. Thanks
    in The portfolio element cannot be saved or updated Comment by Phil January 2022
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Page catégory Comment by Phil January 2022
  • I was referring to your screenshot. If you change it, the icons will appear on the right side of the Footer next to "Polityka prywatności" and "Regularmin sklepu". Look at the following screenshots for a better understanding. Thi…
    in Social menu Comment by Phil January 2022
  • Sorry, but the link you have sent is not working. https://forum.muffingroup.com/betheme/uploads/546/3GCFCNQ972Z0.png Best regards
    in Equal Column and same color on contact form 7 Comment by Phil January 2022
  • You can use the Responsive Visibility option. https://support.muffingroup.com/video-tutorials/section-responsive-visibility/ Thanks
    in Contact number active for mobile Comment by Phil January 2022
  • 1) You forgot to copy a dot from the beginning of the code. https://forum.muffingroup.com/betheme/uploads/164/MNYDX6CUS333.png When you add it, this CSS should work. 2) Sorry, but we do not support WPForms, and we do not know how it works. I suggest…
    in Cell Borders Comment by Phil January 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Can't find how to Comment by Phil January 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Featured Video Thumbnail at Post Archived page - URGENT Comment by Phil January 2022
  • Hello, 1) You can remove this section from the whole website in Betheme -> Theme options -> Header & Subheader -> Subheader, by choosing Hide: Subheader. https://forum.muffingroup.com/betheme/uploads/189/I7O2BIYDUONN.png 2) Go to Bethem…
    in how to create a page template or edit one / remove header image background Comment by Phil January 2022
  • Hello, If the links still point to the old domain, please use this plugin. http://muffingroup.com/plugins/mfn-migrate-cb.zip It will help you change all of the URLs in the Muffin Builder and Theme Options at once without having to switch each one ma…
    in CHANGE DOMAIN Comment by Phil January 2022
  • Can you send me a link to a post with that strip, please? You can also attach a screenshot showing it. Thanks
    in Make blog image the same in blog as in the "featured image" Comment by Phil January 2022
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