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Phil

Phil

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Phil
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  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • If you would like to add a link for the images to the product, you will have to use regular image items instead of gallery. https://forum.muffingroup.com/betheme/uploads/490/G5CP97U38VGV.png If you want no space between the image items, open the sec…
  • Hello, I have noticed that you do not have the newest version of Betheme. Please, update it, and check if the problem persists. Thanks
  • Please, put the following CSS codes in Betheme -> Theme options -> Custom CSS & JS -> CSS. 1) .woocommerce.single-product .column_product_additional_information h3{    font-size: 38px!important; } 2) .mfn-popup .mfn-product-add-to-cart…
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • Hello, The only place where you can download the Betheme is ThemeForest, and there is always the most current version. Unfortunately, I cannot help you in that case. The version of the theme is located in the style.css file. Best regards
  • Do not worry. I will for your answer then. Thanks
  • Please, try the following code: @media only screen and (max-width: 768px) {    #Header_creative{       top: 60px!important;    } } Thanks
  • Hello, 1) Changing the Additional Information heading tag requires file modification, but we do not provide help with such customization. However, if you only want to decrease its font size, you can achieve that by writing custom CSS code. If you ne…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hello, You can increase it by writing a CSS code, and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Please let me know if you need help with writing it, but I will need a link to your website. Thanks
  • Please, go to Betheme -> Theme options -> Global -> General, and set Transparency: Top Bar with menu. https://forum.muffingroup.com/betheme/uploads/835/XLIAO25IXCJP.png Thanks
  • Hello, Please, open the portfolio projects, empty the fields named the same name. https://forum.muffingroup.com/betheme/uploads/499/HCXXJCOWBJZ0.png Thanks
  • Hello, Sorry, but I quite do not understand. Can you explain in more detail what you want to achieve, please? Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • If you hide the content from the WP editor in the page options, it will not affect the frontend at all. https://forum.muffingroup.com/betheme/uploads/144/QP0O8VTWGLM8.png Thanks
  • Hello, Please, open the page options, and check if you do not have the Full Width option enabled. https://forum.muffingroup.com/betheme/uploads/219/4R5872GQ2DSJ.png Also, check in Betheme -> Theme options -> Header & Subheader -> Header…
  • Hello, Unfortunately, there is no setting to achieve that. If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-up…
  • Please use some "dummy text" for the email. Such as "[email protected]" or something like that. Thanks
  • So, as I said before, this will not be possible as multisite shares the same version of the theme. Best regards
  • Changing it in the location I have mentioned before should work. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be…
  • Hello, Unfortunately, this will not work because all websites in your multisite share the same version of plugins and themes. Moreover, we strongly recommend keeping your theme up-to-date because of functionality reasons and bug fixes. Thanks
  • Hello, Right now, the Top Bar you created is overlapped with the header box. https://forum.muffingroup.com/betheme/uploads/978/N8Y7ESSD5081.png If you move this whole box down with the CSS code, the button and links in Top Bar will be clickable. Do …
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Hello, To achieve that, you will have to create a Layout, and choose it in the Page Options. https://forum.muffingroup.com/betheme/uploads/413/3OYXLCMY4B9Z.png https://forum.muffingroup.com/betheme/uploads/143/EJR2G26UGQ89.png However, unfortunately…
  • Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make your we…
  • Hello, The option to change the logo in under Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/uploads/811/W4SV16BN90XE.png You can also change the logo for mobile devices in Responsive -> General. https:…
  • Hello, Please, go to Betheme -> Theme options -> Colors -> Content, and change the Theme color. https://forum.muffingroup.com/betheme/uploads/787/N3WL96XUM4C1.png Thanks
  • The directory is correct, but you have a couple of backslashes and a closing bracket that should not be there. Please, edit this file and remove them, so it will look like the link I have sent you. https://forum.muffingroup.com/betheme/uploads/618/I…
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