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Phil

Phil

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Phil
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  • Hello, Please, check if you do not have disabled commend in the post options and if you do not have your template set to Builder (the builder template hides the comment section). https://forum.muffingroup.com/betheme/uploads/017/JZYQMMPF7P81.png Tha…
    in Comments missing from blog Comment by Phil January 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Cannot Update Theme (message: package does not include any data) Comment by Phil January 2022
  • Hello, Please, go to Betheme -> Theme options -> Shop -> Single products, and select Disable zoom effect option. https://forum.muffingroup.com/betheme/uploads/418/XLLZWS6CZPJ3.png Thanks
    in Turn Off Magnifying Glass in WooCommerce Single Product image Comment by Phil January 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header problem Comment by Phil January 2022
  • Hello, Please, go to WooCommerce -> Settings -> Accounts & Privacy, and check if you have enabled options for account creation. https://forum.muffingroup.com/betheme/uploads/496/7K8JEXDUFWTR.png Thanks
    in User registration Comment by Phil January 2022
  • Hello, By "minimize" do you mean that you want to decrease the font size? You can achieve that by writing a CSS code and placing it in the Custom CSS section placed in the theme options. https://forum.muffingroup.com/betheme/uploads/926/JB…
    in Minimize the size of "quote text" Comment by Phil January 2022
  • Hello, Please, open the section settings, and check the Full Width option. https://forum.muffingroup.com/betheme/uploads/623/D753KH1D2JXI.png Thanks
    in gallery imagen responsibe Comment by Phil January 2022
  • Hello, Please, open the sticky header options, and ensure that you set it to Off. https://forum.muffingroup.com/betheme/uploads/797/CQSZPH62VKTC.png Thanks
    in Header is sticky even tho I didn't set it to be! Comment by Phil January 2022
  • Hello, Yes, you can put it with the Muffin Builder. https://forum.muffingroup.com/betheme/uploads/412/RLSM8HHN7UUC.png Thanks
    in H1 home page Comment by Phil January 2022
  • Hello, You can try to use the tabs, with titles as icons, with the WooCommerce products shortcode. https://forum.muffingroup.com/betheme/uploads/607/3YCJ6QMQ6O9Q.png Thanks
    in How to create product data tabs Comment by Phil January 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Search not showing products Comment by Phil January 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Wordpress betheme editör Comment by Phil January 2022
  • Hello, Please, edit your slider, go to Module General Options -> Layout, and switch the sizing to Auto. https://forum.muffingroup.com/betheme/uploads/842/9U7YVVNU8CLU.png Thanks
    in Revolution slider covered by menu Comment by Phil January 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, please, check if you do not have Portfolio disabled under Betheme -> T…
    in The portfolio element cannot be saved or updated Comment by Phil January 2022
  • Hello, Did you try to drag and drop widgets from Footer | #4 to Footer | #3? https://forum.muffingroup.com/betheme/uploads/457/P5ETBB3BF649.png Thanks
    in Footer Widgets Issue Comment by Phil January 2022
  • Hello, Please, check if you do not have any caching tool enabled on your server. You can also turn off all of the plugins, and check if the problem persists. Thanks
    in Website updated on desktop but not on mobile Comment by Phil January 2022
  • Hello, In the video item you do not put the whole video link, but the ID only. Look at the following screenshot for a better understanding: https://forum.muffingroup.com/betheme/uploads/819/81TTUY8RZPRV.png Thanks
    in Youtube video does not work - Problem solved! Comment by Phil January 2022
  • You did not send me login credentials to your WP dashboard. However, I have checked your website on Firefox, Opera, Chrome, and Chrome on iPhone 12, and on all these browsers the slider appears. Did you handle it? https://forum.muffingroup.com/bethe…
    in Slider and icons not showing on mobile and incognito. Comment by Phil January 2022
  • Please, open the section settings, and check the Full Width option. https://forum.muffingroup.com/betheme/uploads/623/D753KH1D2JXI.png Thanks
    in Blog page header image Comment by Phil January 2022
  • 1) You will have to use images with the exact resolution if you want them to be the same size. 2) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contac…
    in Social Icons in Footer Comment by Phil December 2021
  • We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 And here: https://muffingroup.com/betheme/#plugi…
    in Revolution Slider doesn't show on mobile Comment by Phil December 2021
  • 1) Go to Betheme -> Theme options -> Footer, and put your Copyright text. https://forum.muffingroup.com/betheme/uploads/486/Y0FWP0NWB4B3.png 2) If you are using Portfolio item, you need to enable Filters in the item options. https://forum.muff…
    in Social Icons in Footer Comment by Phil December 2021
  • 1) Please, try the following code: #Subheader:after{    display: none!important; } table *{    box-shadow: none!important; } 2) You can use the Column item, change its background color, and add the button right below it. https://forum.muffingroup.co…
    in Cell Borders Comment by Phil December 2021
  • We are always happy to help. Then we are waiting for the PHPINFO file. Thanks
    in Betheme Version: 25.1.7 pre-built website install critical error Comment by Phil December 2021
  • Hello, Do you have the newest version of Revolution Slider installed? You can check if under Betheme -> Install Plugins. If you already have the newest version and the steps you have done did not help, please send us WordPress dashboard access pr…
    in Slider and icons not showing on mobile and incognito. Comment by Phil December 2021
  • Hello, If you want to put the social icons in the content on your pages, you can use the Icon bar shortcode. https://muffingroup.com/betheme/elements/icon-bar/ Also, you can create a menu with social icons, and choose it to display locations such as…
    in Social Icons in Footer Comment by Phil December 2021
  • Hello, Please, go to Betheme -> Theme options -> Fonts -> Size & Style, delete all the settings from there, and add them again. https://forum.muffingroup.com/betheme/uploads/179/1ZBHJQMB8U8O.png Remember to put only numeric values witho…
    in Many PHP errors "Illegal string offset" and "Trying to access array offset on value of type null" Comment by Phil December 2021
  • Hello @chie, Is your Revolution Slider up-to-date? You can check it under Bethem -> Install plugins. Also, you can try turning off all of the plugins except RS, refresh your cache, and check if the problem persists. Moreover, if you are using a …
    in Revolution Slider doesn't show on mobile Comment by Phil December 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Show "Add to cart" button in products list Comment by Phil December 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Bug: Missing Menu option for bundled plugins Comment by Phil December 2021
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