Phil
Phil
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- Phil
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Hello, Thanks for the suggestion. Please, share it with us also on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that we will not miss your message among other forum di…
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You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/213/SS04ZBBZRNE2.png Please, contact your hosting provider and ask to increase this value to at least 5000, and your problem should be gone. Thanks
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I tried to get to your dashboard with the ending /g2login, but it showed me a 404 page. Did you change the dashboard login link? However, are you using some caching plugin? If yes, please, disable it because it may hold the previous setting and you…
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Hello, You can upload a smaller version of your logo and choose it in Betheme -> Theme options -> Responsive -> General. https://forum.muffingroup.com/betheme/uploads/036/JIYNCYS8R2FQ.png Moreover, go to Betheme -> Theme options -> Gl…
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Hello, Please, add the scroll class to your menu items. If you do not see a field to add CSS classes, open the screen options, and select the classes checkbox. https://forum.muffingroup.com/betheme/uploads/077/DVX7K568ZQCT.png Thanks
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Hello, The content you build in for the product is placed in its description. If you switch your website style to classic, you should notice that the content is limited to the description tab width. https://forum.muffingroup.com/betheme/uploads/461/…
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Please, update your Betheme to the newest version, and check if the problem persists. If this will not help, send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#co…
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Hi, Please, try to use the following code instead: .infobox-font .infobox h3{ color: red!important; } Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, 1) To change the color of the icons, please, go to Betheme -> Theme options -> Colors -> Header, by modifying the Top Bar Right icon color. https://forum.muffingroup.com/betheme/uploads/167/77QVF86VEZU1.png 2) Can you tell me what it…
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Hello, Please, check the following link, and follow the installation steps from there: https://support.muffingroup.com/documentation/installation-updates/#download-theme Moreover, see if your server meets the theme requirements. Vital ones are liste…
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You can download the package from ThemeForest. Please, check the following link: https://support.muffingroup.com/documentation/installation-updates/#download-theme Thanks
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Hello, 1) If you want to use custom HTML on your website, you can use the Column Text item. https://forum.muffingroup.com/betheme/uploads/086/YXB54UYQI41A.png https://forum.muffingroup.com/betheme/uploads/042/UA1M4BORCR7T.png 2) To include the code …
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I am glad that you found the solution for it. Please, let me know if I can help you with anything else. Thanks
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Thank you for the information. Then I am waiting for the response from you with the new hosting. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, This part comes from the Slider Revolution plugin, which can be edited with it. If you want to learn how to use this plugin, please, check the following link: https://www.sliderrevolution.com/manual-section/manual/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Unfortunately, we have checked all of the settings, and we could not find the root cause. Can you please, contact the WPML support and ask them about this issue as well please? I contacted the dev team, and they said that WPML recently sent us a cod…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sadly it is not working for me. Thanks
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Hello, Please, check the following link: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ There you will find an explanation on how to resolve this error. Thanks
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1) You had the Sticky option disabled in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/119/0UWUPCN7RWCD.png I enabled it, and the Sticky header works. Can you check it, please? 2…
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Sorry, but I cannot change my IP on my PC. Is not there any workaround for it? Thanks
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Please, do it through the contact form like previously. Thanks
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Hello, It comes from Footer widgets. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ Thanks
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Hello, Thank you for noticing. I have passed this information to the dev team. We will take a closer look at it, and it should be resolved in the next update. Now, you can edit your drop cap shortcodes manually, not by the shortcode editor. Thanks
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I am glad that you resolved it. Please, let me know if I can help you with anything else. Thanks
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You need to open each version of the post and remove the content from the WPBakery. https://forum.muffingroup.com/betheme/uploads/072/NVHI4CZ520VL.png https://forum.muffingroup.com/betheme/uploads/482/5XNFVQY0F892.png Thanks