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Phil

Phil

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Phil
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  • https://forum.muffingroup.com/betheme/discussion/comment/207972#Comment_207972 To this forum discussion where we are currently talking: https://forum.muffingroup.com/betheme/discussion/61697/disabling-seo-in-the-theme-is-not-working#latest https://f…
  • Did you use our license key manager? If not, please, check the link from the beginning of my previous message, and deregister the key from the temp domain. If you see that the license key is used only on the main domain, follow the rest of my previo…
  • Hello, You can use the Responsive Visibility option for a different mobile display. Please, check the following video tutorial about it. https://support.muffingroup.com/video-tutorials/section-responsive-visibility/ Thanks
  • So, do you want to remove this part: https://forum.muffingroup.com/betheme/uploads/659/TC6NWZY4YGVQ.png Am I getting this right? Thanks
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • If you want to put padding right after the navigation menu, please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, leave unchecked the Subheader only, and place desired padding value. https://forum.muffingroup.com/be…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • The button is grayed out because there are no modifications (so the cart cannot be updated). If you change the quantity, for example, the button will change the color and be active. To change the hover color, please, go to Betheme -> Theme option…
  • There is a new version of Betheme. Please, update it, and check if the problem persists. If this will not help please send us your FTP access thru the contact form as well http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link…
  • Sorry, but I still do not get it. Would you please send a screenshot pointing to what you are referring to? Thanks
  • Hello, Please, head to the following link, and check if your contact form is set up correctly. https://contactform7.com/setting-up-mail/ You can also try with more complex mail message, so it will not be considered spam. Thanks
  • Sorry, but I do not understand and do not want to misunderstand you. Can you explain it to me greater, please? Thanks
  • Hello, The iOS does not support background-position: fixed. You can use the following CSS code, so the image will be repeated. @media only screen and (max-width: 768px) {    html{       background-repeat: repeat-y!important;    } } Thanks
  • Hi, Search page results order comes from a WP, and if you would like to change that, you would have to modify the files or use some third-party plugins. You should contact your web developer in files modifications because we do not provide help with…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please, check the following article, and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please, contact your hosting provider, and ask to allow all the…
  • Then, please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .mhb-grid.is-sticky .mobile-menu-toggle{    color: #ff0000!important; } Thanks
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hello, Betheme is compatible with all PHP versions above 7. So you should not encounter any problems with using our theme with these versions of PHP. Thanks
  • Hello, Did you have any plugins activated when you activated Betheme? If yes, please, turn all of the plugins off, and check if the same thing happens. The files from ThemeForest are complete, and you should not encounter any problems after install.…
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • Hello, Unfortunately, there is no setting to achieve that. You would have to modify the theme files, but we do not provide help with file customization. Best regards
  • I am glad that you found it. Please, let me know if I can help you with anything else. Thanks
  • Please, check the link below, and follow the steps from there about adjusting your pages to be responsive. https://elementor.com/help/mobile-editing/ Thanks
  • 1) Sadly there is no option to change all portfolios with one click, and you need to edit each of them. 2) There is no featured image shortcode, but you can use an Image item. https://forum.muffingroup.com/betheme/uploads/202/ZQG71ZAFFDFD.png Thanks
  • Please, try the following code instead: .mobile .mhb-menu .menu-toggle::after {    position: absolute !important;    right: 10px !important;  padding-left: 178px!important; } Thanks
  • Hello, Sorry to hear that, but your message is not saying much. Would you please explain what is wrong with the mobile view and SEO in more detail? It is always good to attach a link to your website and a screenshot showing what you are referring to…
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