Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,824
- Last Active
- Roles
- Moderator
Comments
-
Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
-
Hello, Please, turn off all of the plugins except Elementor, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
-
So everything is fine now? Is there anything else I can help you with? Best regards
-
Hello, This part comes from the Slider Revolution plugin, and you should use it to modify this section. If you want to learn more about this tool, please, check the following link: https://www.sliderrevolution.com/manual/ Thanks
-
Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard. You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme lice…
-
Hello, 1) Yes, it is possible by writing the custom CSS code. Please let me know if you need help with writing it, but I will need a link to your website. 2) Sorry, but I do not understand, and I do not want to misunderstand you. Can you explain in …
-
I am glad that you figured it out. Please, let me know if I can help you with anything else. Thanks
-
Hello, Unfortunately, the submenus do not work for mobiles with the responsiveness option turned off. In that case, you should use a menu with 1 level of depth. Best regards
-
Hi, In this situation, please, switch the layout on the shop page to desired one, go to Betheme -> Theme options -> Responsive -> General, and switch the mobile sidebar to Off-canvas. https://forum.muffingroup.com/betheme/uploads/295/EHODII…
-
If you used Elementor on that site, you could use our widgets. But if you used another builder, it is not possible to edit its content with the Elementor. Moreover, remember that mixing two builders on one page is not recommended. Thanks
-
Hi, The Elementor footer builder works in pair with the header builder. So if you create one, you need to create the second as well. That is why the header disappears when you start creating a footer. Please, see the following video tutorial, and en…
-
Hi, I am glad that you resolved your problem. Please, let me know if I can help with anything else. Thanks
-
Hello, Did you put any content on your main blog page? If yes, please, remove it because categories, tags, etc. inherit content from the main blog page. Please, see the following video tutorial of how the blog page should be set. https://support.muf…
-
Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
-
It seems that this part comes from the Elementor. Please, edit your page with this builder, and you should be able to remove/decrease it. Thanks
-
Can you activate it for a while, so I can test what is happening, please? Thanks
-
Hello, 1) Please go to the Pages tab, switch the language to English, and there you will be able to delete the English version. https://forum.muffingroup.com/betheme/uploads/613/N869DYR8MONB.png 2) If you choose All languages from the same dropdown …
-
Hello, If you want to have the whole menu item clickable, please, head to the following topic: https://forum.muffingroup.com/betheme/discussion/39360/optimising-dropdowns-mobile#latest There you will find instructions on how to achieve that. Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Please, use the following code: .story_box .photo_wrapper img{ opacity: 1!important; } Thanks
-
Can you disable your plugins and switch to the parent theme again, please? If this will not help please, send us the WordPress dashboard and FTP access privately thru the contact form http://themeforest.net/user/muffingroup#contact. Notice! Please a…
-
Hello, They are added via Appearance -> Widgets. Under the following link, you can find an explanation of how to achieve that. https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Thanks
-
Hello, Unfortunately, there is no setting to achieve that. If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-up…
-
Hello, Sorry, but I quite do not understand. Can you explain to me what you want to achieve in more detail, please? It would be best to attach a screenshot showing what you want to achieve. Thanks
-
Hello, Please, check the following article and see if your server fulfills the requirements. https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ If these values are below recommended (especially max input vars), please, con…
-
If on the forum you can see that your support is valid, and you can create and answer the discussion, then it is nothing for you to worry about. Like I mentioned before support refers to this forum, and you have access to it. Thanks
-
Hello, If you want to use one of our demos and do not want to lose your current content, please, skip the database reset in the importing process. https://forum.muffingroup.com/betheme/uploads/218/8O2B51SO2ASR.png https://support.muffingroup.com/vid…
-
Hello, 1) To hide the Share Box, please, go to Betheme -> Theme options -> Global -> Navigation & Share. https://forum.muffingroup.com/betheme/uploads/250/INAZC31VT104.png 2) Please, go to Betheme -> Theme options -> Translate -&g…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
You can hide the Footer by choosing the Blank Page template for this page. https://forum.muffingroup.com/betheme/uploads/225/NRF2MM9CNWVY.png However, it will hide the header as well. If you want to hide the Footer only, please, put the following CS…