Phil
Phil
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- Phil
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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It seems that the view comes from a custom CSS you are using. I removed custom CSS from your website, and this is how it looks: https://forum.muffingroup.com/betheme/uploads/763/RZXC1MXEIJGO.png You should contact your web developer, and ask to adju…
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Sorry, but I do not know what you are talking about. We keep adding new options to our theme. Please, check our changelog: https://support.muffingroup.com/changelog/ Thanks
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Somehow One Page option broke the layout. I have turned it off, and everything went back to normal. https://forum.muffingroup.com/betheme/uploads/843/GBRSLYW4GD3P.png In the WP editor, there are a couple of blocks that have invalid content. Can you …
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Thank you for your kind words. ☺️ We are doing our best to fulfill our customer's expectations. Best regards
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I have done all steps you mentioned, but I could not notice this warning in any of your products. https://forum.muffingroup.com/betheme/uploads/071/VB9UQFB9DQS6.png https://forum.muffingroup.com/betheme/uploads/278/OM91OYBVBLYC.png All of them look …
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Hello, This is for more advanced developers who change their child's theme and want to modify the builder content before displaying it. It is a hook that can be used with the WP apply_filters function. https://developer.wordpress.org/reference/func…
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Please, try to use the Header Builder plugin. You can see more about this tool under the following links: https://support.muffingroup.com/documentation/header-builder/ https://support.muffingroup.com/video-tutorials/how-to-build-a-custom-header/ Th…
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Hello, There is no limit for subsites on your Multisite. Maybe at some point, your server does not handle the import. You can check the following links about the multisite and see if you set everything correctly. https://wordpress.org/support/articl…
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1) Your portfolios are using the Intro Header template. If you want to change the image with this template, scroll to the Media section, and choose the Header image. https://forum.muffingroup.com/betheme/uploads/443/B18ZEK2CHSCI.png 2) To change the…
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I have checked multiple products but I did not notice the warning you mentioned. Is there a particular product where it appears? If yes, can you send a link to this product, please? Or are there any steps to reproduce to notice this warning? Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, go to Betheme -> Theme options -> Responsive -> Header, and there you will be able to turn on the Sticky option. https://forum.muffingroup.com/betheme/uploads/062/NGS22I2E63L5.png Notice that the sticky option in Header &…
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We usually release updates every two weeks, so I recommend checking for them in these intervals. ? If the problem persists, or you have any other issues, please, let me know. Thanks
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Images, Videos, and Fonts have an expiration date set to one year. CSS & JS expire after 6 months. You can find it in the file /functions/admin/class-mfn-helper.php. Thanks
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It seems that your server settings are fine. But I noticed a couple of HTML errors on this page. Look at the example: https://forum.muffingroup.com/betheme/uploads/763/HH3KL4Q43FG4.png Would you please open your website in Firefox HTML mode (CTRL+U)…
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Hello, I have passed this information to the dev team. For now, please, use the following CSS code: /*Search bar*/ #Top_bar .search_wrapper input[type="text"]{ padding-right: 50px!important; } .mfn-livesearch-loading::after { right: …
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What you ask for requires file customization what in reference to the Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Item …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Sorry, but you wrote beyond my working time, and I was not able to answer you. This is a logo. Please, go to Betheme -> Theme options -> Global -> Logo, and there you will be able to change it. https://forum.muffingroup.com/betheme/u…
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I am connecting from Poland. Thanks
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Hello, 1) Can you send me a link to your website and tell me which product I should search for, please? I have tested it in my environment, and if the product is on "sale time" it shows the sale price, but when there is still a couple of d…
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Are you sure that you fixed the console errors? I am still seeing them. https://forum.muffingroup.com/betheme/uploads/456/4NNX21I9IM08.png Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http:…
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Sorry, the fix for it somehow was not attached to the update, but there is a new version available with this fix included. My apologies. Best regards
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Sorry, but I do not understand that: Fine, Just tell me how you write the code in content section? I just typed all CSS by hand in the column item. The wraps should contain as many blocks as you want to show because sticky wrap works only in a sect…
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There is a scroll when the content is too high. However, if you would like the field size to increase with the amount of content, please, share your idea on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-f…
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I can see that you do not have the newest version of Betheme. Please, update it, and check if the problem persists. Thanks
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Hi @nguyenilight, Please, share your idea on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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There is an error in the console log (F12) about these fonts. https://forum.muffingroup.com/betheme/uploads/796/VEXZTUBKR3Y0.png Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…