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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, You can put a popup shortcode, with a contact form shortcode in the text item. https://muffingroup.com/betheme/elements/popup/ https://forum.muffingroup.com/betheme/uploads/345/K84TWOHCP4B6.png Thanks
  • Hello, This error could appear because of some kind of firewall on your server. Please, contact your hosting provider and ask about this issue. Thanks
    in Registrer Comment by Phil November 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • To change the background for titles, please, use the following code: .accordion .title{    background-color: #444!important; } https://forum.muffingroup.com/betheme/uploads/351/XR47EBBMTAT1.png For content, this one: .accordion .answer{    backgroun…
  • Can you create an account, order some products, and send me login credentials to this account, please? Thanks
  • Hello, 1) Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support…
  • Hello, Please, try the following CSS code: .woocommerce table.shop_table th:last-child{    text-align: center!important; } Thanks
  • I just noticed that the text is there, but it has the same color as the background. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and put the following code: .woocommerce-checkout .the_content_wrapper:not(.is-element…
  • Hello, Can you tell me what version of Betheme, PHP and WP do you have, please? Moreover, tell me where does this warning appears, and attach a link to your website. Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
  • Did you try to adjust the slider height in the slider options? https://forum.muffingroup.com/betheme/uploads/540/WSS8DX6WQ8TA.png If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http:/…
  • Hello, This part was created with a Slider Revolution, and you will have to edit it with this plugin. To learn more about this tool, please, check the following link: https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Thanks
  • Unfortunately, I could not notice anything odd in the Betheme, and it might be an issue with WPML itself. Please, check the following link, and try the solution from there. https://wpml.org/errata/muffin-builder-cant-get-main-site-content-to-transla…
  • Hello, Please, go to WooCommerce -> Settings -> Products, and there you will find an option to turn off the AJAX. https://forum.muffingroup.com/betheme/uploads/267/JD2GLNXAPTFG.png Thanks
  • Hi, 1) Please, go to Betheme -> Theme options -> Shop -> General, and enable the Catalogue mode. https://forum.muffingroup.com/betheme/uploads/909/OOVSM3RUXKQH.png 2) The Muffin Builder is lighter, so it works faster than the Elementor, so …
  • I will need your FTP access as well. Please, send it through the contact form, and like before attach a link to this forum discussion. Thanks
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
  • Hello, Sorry, but we provide this forum in English only. Please, rewrite your question in English, please. Thanks
  • Hello, Did you set the shipping methods in WooCommerce -> Settings -> Shipping? https://forum.muffingroup.com/betheme/uploads/992/QXL6T2BFOZUW.png Best regards
  • I just noticed that this problem is resolved when you change the slug to the Latin alphabet. Can you check it, please? https://forum.muffingroup.com/betheme/uploads/556/HA7T13N3W1RS.png Thanks
  • When I tried to access your WP dashboard, a 502 error appeared. Can you contact your hosting provider and ask them about this problem, please? https://forum.muffingroup.com/betheme/uploads/049/UL75JZOAYIT3.png Thanks
  • Hi, Please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .wpcf7-spinner{    display: none!important; } Thanks
  • Hello, It was made with a revolution slider. If you want to learn more about this tool, please, check the following link: https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Thanks
  • It did. Please, check how it looks without the CSS, and with it. https://forum.muffingroup.com/betheme/uploads/966/H070PQDI26OU.png https://forum.muffingroup.com/betheme/uploads/682/NL904N4DVIUY.png However, it cannot be bigger than the max-height. …
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • This image can be also placed as a Featured image. Please, check the settings sidebar on the right. https://forum.muffingroup.com/betheme/uploads/874/BKITIFD1NAFR.png Thanks
  • If you do not want to lose your changes, please, use a child theme. More information, you can find under the following link: https://support.muffingroup.com/documentation/installation-updates/#child-theme Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, With a basic Elementor, it will not be possible. You can search for some third-party plugin that would allow it, but I cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://them…
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