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Phil

Phil

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Phil
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  • 1) I recommend using Muffin Builder as it is easy to use, customizable, and you can find video tutorials and instructions on how to use it in our support center. https://support.muffingroup.com/ But after all, it is up to you which builder you prefe…
    in Cant find the option Comment by Phil November 2021
  • Hello, Please, check the following video tutorials. There you will find an explanation of how to customize your Footer. https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ https://support.muffingroup.com/video-tutorials/how…
    in How to Edit Footer Comment by Phil November 2021
  • That is great that you handled it. Can I help you with anything else? Thanks
    in company name in top action menu Comment by Phil November 2021
  • 1) To change the font size of the Main Menu, please, go to Betheme -> Theme options -> Fonts -> Size & Style. https://forum.muffingroup.com/betheme/uploads/095/XZRWU6DARDUK.png 2) You want to put a table in your contact form, you can us…
    in Contact Form Comment by Phil November 2021
  • You did not create two wraps as I suggested, but one. Check the following screenshot: https://forum.muffingroup.com/betheme/uploads/524/P9I2B5YPS013.png It should look like this in the backend editor: https://forum.muffingroup.com/betheme/uploads/31…
    in adjusting size Comment by Phil November 2021
  • Sorry, but I did not notice any overlapping on your website. This is how it looks with the CSS: https://forum.muffingroup.com/betheme/uploads/351/DK60083W6L5X.png And without the CSS: https://forum.muffingroup.com/betheme/uploads/203/FLQ8APT4HMB0.pn…
    in Cart below logo on Mobile, would like to have on left Comment by Phil November 2021
  • In your website source, I can see that you have version 21.7.4 when the newest one is 25.1.4. https://forum.muffingroup.com/betheme/uploads/691/5XYOIHKN4DUC.png https://support.muffingroup.com/changelog/ Please, turn off all of the plugins, refresh …
    in Logo is repeating and looks horrible Comment by Phil November 2021
  • Please, try the following shortcode instead: [add_to_cart id="263"] Thanks
    in Button WooCommerce use [add_to_cart_url id="263"] without reloading Page Comment by Phil November 2021
  • Can you switch to some free theme as I did, and test it, please? Thanks
    in Issue Visual Composer and theme version 25.1.4 Comment by Phil November 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Error updating the theme Comment by Phil November 2021
  • You have a Sliding footer style, with which anchor links do not work. If you want to make it work, you would have to change to Default or Stick to bottom style. https://forum.muffingroup.com/betheme/uploads/520/CAXQW16ET303.png Thanks
    in Footer as a menu item in main menu Comment by Phil November 2021
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Padding below menu above content Comment by Phil November 2021
  • Hi, Choosing a category as a default requires file customization what in reference to the Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your …
    in Portfolio page: select a default category Comment by Phil November 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Several display issues during installation Comment by Phil November 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Major content lost with the update & theme is reset (2nd time) - URGENT Comment by Phil November 2021
  • I did not notice this issue, and I was able to scroll without any problem (tested with Firefox). However, please, got o Betheme -> Theme options -> Global -> Advanced, change Muffin Builder visibility to Hide for everyone, save changes and …
    in Can't scroll screen when editing Posts Comment by Phil November 2021
  • Hello, Please, go to WooCommerce -> Settings -> Products, check Enable AJAX option, and see if it works then. https://forum.muffingroup.com/betheme/uploads/324/81LPHZ5DRXX8.png Thanks
    in Button WooCommerce use [add_to_cart_url id="263"] without reloading Page Comment by Phil November 2021
  • Hello, 1) There has to be some mistake by the PageSpeed because in this page source this meta tag exists. https://forum.muffingroup.com/betheme/uploads/686/DLK04YSQKKFN.png 2) If you want to change the display for mobile-only, you will have to write…
    in Fix cls issues Comment by Phil November 2021
  • Hello, The menu with the Full Width option disabled has the same size as the Site width. So when you disable this option, you can go to Betheme -> Theme options -> Global -> General and control the Site width. https://forum.muffingroup.com/…
    in Menu width Comment by Phil November 2021
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Footer as a menu item in main menu Comment by Phil November 2021
  • Hello, The only place where you can add, remove and customize your shop sidebar is Appearance -> Widgets -> Plugin | WooCommerce. https://forum.muffingroup.com/betheme/uploads/976/X0F53EIMZC5X.png Thanks
    in Sidebar for shop page to install filters Comment by Phil November 2021
  • Hello, Are you sure that you are talking about Visual Composer? In your page source, I can see that it is a WPBakery. 1) I have recreated this issue in my environment. However, I activated another theme (Twenty Twenty) to check if the problem lies o…
    in Issue Visual Composer and theme version 25.1.4 Comment by Phil November 2021
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and reduce the Height value. https://forum.muffingroup.com/betheme/uploads/577/G3WFJBMJKIB7.png Thanks
    in Padding below menu above content Comment by Phil November 2021
  • Sorry, but I do not understand. Can you send me a screenshot showing what you are referring to, please? You can also attach a link to your website. Thanks
    in Contact Form Comment by Phil November 2021
  • Are there any steps to reproduce to have this issue? I have created a new sidebar, added a couple of widgets inside it, updated them, removed and update them again, but they did not duplicate. Is there something I am missing? Best regards
    in Sidebar populates multiple items even after they have been removed and saved. Comment by Phil November 2021
  • Please, do the following steps: 1) Create a section with two wraps, and choose Columns | remove vertical margin and Equal Heights | wraps options. https://forum.muffingroup.com/betheme/uploads/367/3S9IVZYX1XEW.png 2) Set for the one wrap a backgroun…
    in adjusting size Comment by Phil November 2021
  • Hello, We do not support the King Composer, only Elementor and WP Bakery. However, I do not recommend mixing a couple of builders on your website and choosing one for all pages. 1) Sorry, but I do not understand. Can you explain it to me in more det…
    in Cant find the option Comment by Phil November 2021
  • Hi, Making anchor links (in the menu or not) is simple as creating regular links. Please head to the documentation, where you will find all required steps to do that: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ You …
    in Footer as a menu item in main menu Comment by Phil November 2021
  • 1) Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .woocommerce .column_product_cart_button .cart {    flex-wrap: wrap; } .woocommerce .column_product_cart_button .wc-pao-addons-container {    f…
    in Templates for a product page Comment by Phil November 2021
  • These issues are rather WPML, not Betheme related. In that case, you should contact WPML support. https://wpml.org/forums/forum/english-support/ Thanks
    in Widgets disappeared when I enable the wpml plugin in my site Comment by Phil November 2021
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