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Phil

Phil

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Phil
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  • Hello, Sorry, but it is not Betheme, but a Slider Revolution-related question. In this case, you should contact their support. https://account.sliderrevolution.com/portal/?redirect_to=supportsystem I also recommend checking their official manual. ht…
    in Slider revolution random slide option doesnt work on Hosting template Comment by Phil November 2021
  • Hello, Unfortunately, there is no setting to achieve such a display. If you would like to see this feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-f…
    in Changing the Portfolio Masonry Layout Style Comment by Phil November 2021
  • I have contacted the dev team, and they told me they will take a look at it. If I will have more information, I will let you know. Best regards
    in Have you removed the hook woocommerce_after_shop_loop_item? Comment by Phil November 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Problem with https - http Comment by Phil November 2021
  • Hello, Please, go to Appearance -> Menus, choose a menu item that should have a background hover effect, and add a class of your choice (you can name it however you want). The CSS Classes option should be enabled in the Screen Options. https://fo…
    in Background color on 1 menu item on hover? Comment by Phil November 2021
  • Hello, Please, go to Betheme -> Theme options -> Shop -> General, and there you will be able to activate it. https://forum.muffingroup.com/betheme/uploads/255/KZ17AWYV6JTS.png Thanks
    in NEW label FOR product woocommerce Comment by Phil November 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Templates for a product page Comment by Phil November 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Can't Install or Update Bundle Plugins Comment by Phil November 2021
  • 1) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discu…
    in HOW TO REMOVE THIS Comment by Phil November 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in ErroR Comment by Phil November 2021
  • Hi, I am glad that you sorted it out. Please, let me know if I can help you with anything else. Thanks
    in Add / Remove slider revolution on some pages Comment by Phil November 2021
  • Hello, Please go to Betheme -> Theme options -> Responsive -> Header, choose layout Default, and select Action button: Both in the Mobile icons section. https://forum.muffingroup.com/betheme/uploads/804/11D9DHMWTS66.png https://forum.muffin…
    in Button issues - Moved from being on mobile header to in hamburger menu Comment by Phil November 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in 403 error when uploading my logo into the Betheme logo section Comment by Phil November 2021
  • Hello, Please, go to Betheme -> Theme options -> Responsive -> Header, change the Layout to Default, and check if the display is better. https://forum.muffingroup.com/betheme/uploads/784/6J5W22PRL549.png You can also choose icons display lo…
    in Mobile view header/menu overlapping after theme update Comment by Phil November 2021
  • No problem, I am happy I could help you. If you have any further questions or problems, feel free to ask. Thanks
    in remove white space below footer when not enough content to push to bottom Comment by Phil November 2021
  • I am glad that you found the root cause. Please, let me know if I can help you with anything else. Thanks
    in Change background color of the Footer Comment by Phil November 2021
  • Hello, Did you handle your problem? I have checked your website, and I could add a product to the cart. https://forum.muffingroup.com/betheme/uploads/766/14XA8QNWB7CB.png Thanks
    in Website button Add to cart not working after last night theme upgrade Comment by Phil November 2021
  • Please, go to Appearance -> Widgets, and click on the Align left for your elements. https://forum.muffingroup.com/betheme/uploads/395/XP75LT4L6E8S.png None of the alignment options should be highlighted. https://forum.muffingroup.com/betheme/uplo…
    in Footer centre image / icons on mobile Comment by Phil November 2021
  • Hi, You are probably updating bundled plugins in the wrong place. To update them, please, head to Betheme -> Install plugins. https://forum.muffingroup.com/betheme/uploads/172/P2YRV8Z1S6UO.png Thanks
    in Repurchased theme Comment by Phil November 2021
  • Hello, 1) Please, go to Betheme -> Theme options -> Responsive -> Header, and in Mobile icons section choose WPML: Top Bar. https://forum.muffingroup.com/betheme/uploads/510/XI5HQ1T2MFUR.png 2) Please, put the following code in Betheme ->…
    in BeLanguage menu not on mobile Comment by Phil November 2021
  • I can see that you have already hidden the Admin. For IOM, please, try the following code: .blog #Filters ul.authors li:nth-child(2){    display: none!important; } Thanks
    in Hide author in filters Comment by Phil November 2021
  • Hello, Did you try to migrate your website with the Duplicator plugin? If not, please, try it because we never had problems with this tool. However, if only Slider is missing, you can try to export and import it within the Slider Revolution options.…
    in Migration and revolution slider.. Comment by Phil November 2021
  • Sorry, but I do not know what other post you are talking about. Can you install a fresh copy of Betheme on your website and try to install a child theme then, please? https://support.muffingroup.com/documentation/installation-updates/ Thanks
    in Problem when install child theme Comment by Phil November 2021
  • Hello, Thank you for noticing this issue. We will take a closer look at it, and try to fix it as soon as possible. Thanks
    in Live Search - WPML Comment by Phil November 2021
  • Sorry, but the login credentials you have sent are not correct. https://forum.muffingroup.com/betheme/uploads/886/IUSV4K3CJGE9.png Can you send the correct ones, please? Thanks
    in Video does not start on the website Comment by Phil November 2021
  • Sorry, but the login credentials you have sent are not correct. https://forum.muffingroup.com/betheme/uploads/917/OIJXNH7KO4LK.png Can you send the correct ones, please? Thanks
    in Old vs new items like two worlds Comment by Phil November 2021
  • Hello, In the sidebar field, you need to put a sidebar name you first create. https://forum.muffingroup.com/betheme/uploads/512/N8XX1P4091YS.png https://forum.muffingroup.com/betheme/uploads/642/MCHMFDPLX5AE.png
    in Problem display Sidebar on Page, Blog Comment by Phil November 2021
  • Hello, The format WebP gives excellent image compression, so it is perfect for websites to improve the loading time. You can read more about it at the following link: https://developers.google.com/speed/webp/faq About editing such images, please, ch…
    in New format ending ".webp"? Comment by Phil November 2021
  • You can replace the sign "-" with your text, and it will become a bolded header of the column. The text can be as long as you want. Please, check the following screenshot: https://forum.muffingroup.com/betheme/uploads/594/ILURB1P8J1IT.png …
    in How to build MEgaMenu Comment by Phil November 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Old vs new items like two worlds Comment by Phil November 2021
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