Phil
Phil
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- Phil
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Hello, If you want to reduce the font size for Footer only, you will have to write a custom CSS code and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing it? If yes, please, send a link to yo…
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You need to attach a link to this forum discussion where we are currently taking to know what these credentials are for. But I can see that you send it. We will take a look at it, and let you know as soon as possible. Thanks
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Please, go to WooCommerce -> Settings -> Products, and disable the AJAX option. https://forum.muffingroup.com/betheme/uploads/698/PDSXL8D3T3NH.png If even after that, the cart will not update, please send us WordPress dashboard access privatel…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, Sorry, but I do not understand. Can you explain in more detail what you want to achieve, please? Thanks
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Hello, Please, turn off all of the plugins except the Header Builder, refresh your cache, and check if the problem persists. If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side…
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Hello, In the meantime, there was another update, and the newest version is 25.1.3. I recommend you create a copy of your website on the subdomain, update the theme there, and check if all these problems persist. You can register unlimited subdomain…
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If you did not change anything in the database, then it will not affect your website. When you disable, for example, Revolution Slider, then it will disappear on your website, but it will be back when you activate it again. If you are still unsure, …
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You can have some caching plugins enabled. However, if you are unsure which ones are responsible for caching, you can disable all of your plugins and check if the problem persists. If you have any caching enabled on your server, it would be best to …
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Please, turn off all of the plugins except Becustom, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, We will take a look at this issue, and try to fix it as soon as possible. For now, please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .select2-dropdown{ background-color: #fff!important; } Than…
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Hello, A sticky Action Bar above the Header is possible only with the Header Builder plugin. On the following links, you can check how to use this tool: https://support.muffingroup.com/video-tutorials/how-to-build-a-custom-header/ https://support.mu…
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Hello, Sorry, but I quite do not understand. The slider on an Energy pre-built website has only one slide. https://forum.muffingroup.com/betheme/uploads/119/2PEHG8IUKLBS.png Can you explain your problem in more detail, please? Please also attach a l…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello, It is impossible to import a page that looks 1:1 because you already have set the theme options like colors, header style, etc., which cannot be overwritten because you would lose them. Every demo has different options, and only content is im…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, We support the BuddyPress plugin, so you can check it out. https://muffingroup.com/betheme/#plugins https://pl.wordpress.org/plugins/buddypress/ Thanks
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Hello, I can see that you do not have the newest version of Betheme. Please, update it, and check if the problem persists. Thanks
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello, Did you try to upload a logo with a higher resolution and eventually reduce it with the Height field to the desired size? https://forum.muffingroup.com/betheme/uploads/321/6CR5DONNPL2O.png Best regards
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Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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So everything is working fine now? Please, let me know if there is anything else I could help you with. Thanks
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: #Action_bar .social i{ font-size: 30px!important; } Thanks
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Except for using the Header Builder plugin to achieve that, you would have to modify the files, but we do not provide help with such customization. Best regards
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Please, go to WooCommerce -> Settings -> Products, uncheck the Enable AJAX option, and check if the problem persists. Some plugins require the page reload to work correctly, and it might be the root cause. https://forum.muffingroup.com/betheme…
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Unfortunately, there is no setting in the theme options to change that, but you can do as you mentioned with the before element. Thanks
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Please, try the following code: .single_add_to_cart_button{ border-radius: 25px!important; } Thanks