Phil
Phil
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- Phil
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Comments
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Hello, You can set the position of the sidebar on the search page in Betheme -> Theme options -> Sidebars. https://forum.muffingroup.com/betheme/uploads/173/YLSV5ETLWCC9.png Thanks
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I used a free version, but it scanned through all Betheme files. Thanks
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Hello, 1) There is no option to customize the Account page. If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-u…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, Unfortunately, there is no option to achieve that with a Betheme. You would have to use some third-party plugin but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://th…
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In that case, I would recommend you change your hosting. Low max input vars value case problems with saving and displaying content on the pages. Unfortunately, this does not lay on our side, and the hosting company should increase this value. Thanks
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I have used this plugin, and unfortunately (or luckily), it did not detect any issue with this file. You can ignore it as it does not cause real danger. But I will keep this plugin on, and if the issue appears, I will take a look at it. Thanks
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Hello, Unfortunately, I do not handle files customization, and I am not able to help you. I can only recommend checking the link about setting and managing the child theme. https://support.muffingroup.com/documentation/installation-updates/#child-th…
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Hello, If you did not modify your database, the update would not remove anything from your website. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to paren…
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Hello, 1) Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. 2) You can see that this issue is about connection timeout, and the prob…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Please, go to WooCommerce -> Settings, uncheck the AJAX option, and see if the cart updates after that. https://forum.muffingroup.com/betheme/uploads/617/7KVK1DQR4K6Y.png Thanks
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Hello, There is no video tutorial for it. But if you explain in more detail what you want to achieve, I will try to help you. Thanks
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Hello, 1) You are using the wrong preview option. The one on the top right corner is only for the WP editor. If you want to show the added content from the Muffin Builder, you need to use the builder's preview. https://forum.muffingroup.com/betheme/…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, Please, go to Settings -> Reading and check if you have set your homepage as a static page. https://forum.muffingroup.com/betheme/uploads/078/2WVUBJIX46BV.png Thanks
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I am always happy when I can help. If you have any other questions or problems, feel free to ask. Thanks
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In the slider, you can create a text area with div with your custom ID. https://forum.muffingroup.com/betheme/uploads/121/K5OKSNQBUIWG.png I also set the dot inside to be transparent. https://forum.muffingroup.com/betheme/uploads/005/6JSOP2YS7NA5.pn…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, check the following link: https://support.muffingroup.com/documentation/installation-updates/ There you will find an instruction on how to properly install your theme. Thanks
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You do not have the required max input vars value on your server. https://forum.muffingroup.com/betheme/uploads/154/TAR6IQD9KUOF.png Please, contact your hosting provider, and ask to increase this value to at least 5000. Thanks
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Hello, Unfortunately, at the moment, the Header Builder does not allow to have a side slide for mobile devices. If you would like to see this feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/be…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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The problem is the custom CSS you are using for buttons. It forces the button to be always visible. If you remove it, the button should disappear after selecting the Pay Pal. https://forum.muffingroup.com/betheme/uploads/177/I1EWOT47J4F5.png Thanks
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It seems that the source of this problem is your child theme. I switched to the parent theme, and the Muffin Builder is accessible. We do not provide help with file customizations, so in that case, you should contact your web developer to resolve th…
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We have resolved this issue on your website. Your website has a hidden builder and this page had two empty wraps which caused this error message. Best regards
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Sorry, for missing this part. Please, check the following code: .single-product .product_image_wrapper img:hover{ transform:rotate(-10deg); -ms-transform:rotate(-10deg); -webkit-transform:rotate(-10deg); } Thanks
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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If you tell me a plugin name you are using we take a look at it and test why it reports an issue. Thanks