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Phil

Phil

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Phil
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  • It looks like the errors are referring to the plugins and folders that do not exist. Are you able to migrate your website again? I recommend using the Duplicator plugin because we never had problems with it. If you cannot remigrate your website, ple…
  • 1) To move your sidebar above the content on mobile-only, you have to use the Custom JS code. Please, follow all of the steps written on this topic on our support center: https://support.muffingroup.com/how-to/how-to-display-sidebar-above-the-conten…
  • Sorry, but you gave me access to the account with user privileges, and I cannot check anything now. Can you change its privileges to administrator, please? Thanks
  • I have opened a console while entering a customizer and noticed a lot of errors. https://forum.muffingroup.com/betheme/uploads/439/DP7OX5VFM2JG.png Did you migrate your website recently? If yes, can you tell me how did you do that, please? Thanks
  • Did you change anything? I am asking because I have visited your website, and now the product content is visible. https://forum.muffingroup.com/betheme/uploads/506/JZEKZGPNXQY9.png Thanks
  • Hi, Sorry, but what you ask for requires file customization that is not allowed in reference to the Item Support Policy. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web d…
  • Hello, You can try to use the [offer] in the column item. However, we do not support this shortcode and cannot assure that it will work and not break. Thanks
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please, use the following CSS code: #wcpay-payment-request-wrapper, #wcpay-payment-request-button-separator{    display: none!important; } Thanks
  • Hello, Unfortunately, for such long submenus, there is no option to activate scroll. For this amount of menu items, I suggest using the Mega Menu. You can see how to create it and how it works under the following link: https://support.muffingroup.co…
  • Hello, I am glad that you resolved it. If I can help you with anything else, let me know. Thanks
  • Sorry, I was not able to answer you because you wrote a message beyond my working time. 2) If you want to change the font family for your menu, you do not have to write a CSS code. Instead, open the menu options, and in the style tab, you will be ab…
  • Hello, To change the color of this tag, you will have to write a CSS code and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. It should look like on the Default CSS Settings section on this page: https://www.w3schools.co…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
  • Hello, Please, go to Betheme -> Theme options -> Colors -> Header, and change the subheader background color to violet you are using on other pages. https://forum.muffingroup.com/betheme/uploads/798/X5XMHRQUA0Z7.png After that, the white me…
    in Menu color Comment by Phil October 2021
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .woocommerce ul.products li.product {    border: 1px solid #dbdfe4;    text-align: center;    border-radius: 10px;    overflow: hidden;    bo…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, There is an option to hide the section. Please, click on the three dots of the section, and there you will find the Hide section option. https://forum.muffingroup.com/betheme/uploads/029/TVCE3BO1DI7K.png Thanks to that the section will be sti…
  • Hello, I am glad that you found it. Please, let me know if I can help you with anything else. Thanks
  • Hello, The widgets display changed with the WP 5.8 version, and this change did not come from us. If you want to have the previous display back, you will have to use the Classic Widgets plugin. Thanks
  • Hello, You will have to create icons that would lead to the wishlist and login pages, but unfortunately, they will not open the popups. https://forum.muffingroup.com/betheme/uploads/699/ZNXDMXJJTYQH.png Thanks
  • Hello, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Thanks
  • Hello, I have checked your website with both chrome and firefox, and I can see your images. https://forum.muffingroup.com/betheme/uploads/853/8WTXC0HNSYAR.png Please, clear your browser cache, and check if the problem persists. Thanks
  • Hello, Please, put your text in the excerpt field. Thanks to that, the posts will display this text instead of the one from Gutenberg. https://forum.muffingroup.com/betheme/uploads/809/70QHEJ7EF79E.png Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • If you want to have the same slider on all of your pages, you can put its shortcode in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/846/XY2P8O6ONDF7.png You can also set the slider separately…
  • Please, turn off all of the plugins, clear your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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