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Phil

Phil

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Phil
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  • Hello, Can you point me where the images are missing, please? I have checked your website, and I could not notice any blank spaces from the images. Thanks
  • Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard. You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme lice…
  • Please make the white wrap on the right smaller and the left red one bigger, so the white wrap will not overlap the text. Thanks
  • Hello, Can you send me a screenshot showing your issue, please? Please, also check if the links in Settings -> Permalinks and Settings -> General are correct. Thanks
  • Hello, Indeed it can be an issue with your computer because, in my environment, everything is working flawlessly. Moreover, recently no one reported a similar problem to yours. Are you able to check if the same thing happens on a different PC, pleas…
  • The caching should be disabled because it may hold the settings and styles from before the update. Of course, you can edit the styles. Most of them can be changed in the Theme options. However, after import pre-built website should not need any chan…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to some free theme like Twenty Twenty, and recheck it. Thanks
  • I am glad you figured it out. If you have any other questions, feel free to ask. Thanks
  • https://forum.muffingroup.com/betheme/discussion/comment/205734#Comment_205734 Basic WooCommerce does work with our theme but Name Your Price, unfortunately, is the one that is not working properly. We need to do a deeper investigation on it. Best …
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • Sorry, but I did not notice behavior with the sidebar on the right to slip under the content. https://forum.muffingroup.com/betheme/uploads/065/BNKHD3MDHQ8F.png Are there any steps to reproduce to notice this issue? Best regards
  • What you ask for requires file customization that is not allowed in reference to the Item Support Policy. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Item …
  • Can you please try to decrease the wrap size on the right and increase the left red one? Moreover, I noticed that there is a placeholder in the red wrap, and it is pushing this text to the right. So, please, remove it, and check if the display corre…
  • Please send us WordPress dashboard access and your license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Please, also tell me what sing…
  • We follow the steps from the following link, and we just stick to them. https://muffingroup.com/betheme/features/custom-icons/ Unfortunately, Pablo is unavailable now, and I do not know what he has done, but as soon as I contact him, I will let you …
  • @annmills, It is due to the AJAX option. With the plugins you are using it should be disabled. I have already done it for this website, and you can check that adding to the cart is working. Thanks
  • Please, check the following video tutorial, where you will find an explanation of how to create your sidebars and manage them. https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/ Thanks
    in widget Comment by Phil October 2021
  • It will be file /functions/builder/class-mfn-builder-woo-helper.php. Thanks
  • The Responsive option is responsible for all page scaling so it will look good at different resolutions. If you have it disabled, you need to adjust the desktop display to look good on all devices and resolutions. Best regards
  • https://forum.muffingroup.com/betheme/discussion/comment/205663#Comment_205663 It seems to be an incompatibility between the plugin you are using for these payments and our theme. Unfortunately, at the moment we cannot do anything about it, but we w…
  • I have testes your website with different environments with different browsers, and they all display the correct version of your shop page. https://forum.muffingroup.com/betheme/uploads/383/UX6C0CQKGEDP.png However, notice that WordPress dropped the…
  • Yes, it will. If the video is watched, the number of views will increase. Thanks
  • 1) We located the source of this issue, and the fix will be available in the upcoming update. 2) You can decrease the font size of the placeholder with the following code: .woocommerce .coupon input::placeholder{    font-size: 12px!important; } Than…
  • Hello, The first screen you have sent is for setting the widgets for the search results page sidebar. If you want to have a sidebar on your products and shop page, you need to add the widgets to the Plugin | WooCommerce tab. https://forum.muffingrou…
    in widget Comment by Phil October 2021
  • The notices will appear again with the upcoming update. Thanks
  • Hello, If you want to have a different menu for the mobile-only, you will have to create it, and choose it in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/619/IAULN9I2NYS6.png Thanks
  • Hello, I do not want to misunderstand you. Do you want to import one of the pre-built websites, and after that, use another theme like Twenty Twenty? If this is not what you want to do, please explain what you want to achieve in more detail. Thanks
  • Hello, This note in the changelog is about fixing an issue with the mega menu width and position because the display was corrupted in one of the updates. This fix did not introduce the option to customize the mega menu. Best regards
  • Hello, Did you set the Stock quantity for these items? https://forum.muffingroup.com/betheme/uploads/626/TISY473KSK6R.png You can also set the stock for each variation. https://forum.muffingroup.com/betheme/uploads/731/KLDIP50U3DCQ.png Best regards
  • Hello @Arjun_1965, Unfortunately, it is still not resolved, but we have it on our to-do list so that it will be released in the future updates, but I cannot tell exactly when. For now, please, turn off the Pre-completed items option in the Muffin Bu…
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