Phil
Phil
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- Phil
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffing…
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Hello, You can use the Responsive Visibility option. To learn more about it, please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/section-responsive-visibility/ Thanks
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Hello, You can use the Responsive Visibility option. To learn more about it, please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/section-responsive-visibility/ Thanks
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Hello, Sorry, but you wrote beyond my working time, and I was not able to answer you. Please, do not create multiple discussions because, unfortunately, it will not make anything faster. 1) Please edit your trailer box. In the link, field put your c…
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Hello, Did you try to set the Full Width | except mobile in the section options that contain the portfolio item? https://forum.muffingroup.com/betheme/uploads/541/JSUYBIALGKV4.png Best regards
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1) Please edit your products, and check if you do not have selected an option to sell your products individually. https://forum.muffingroup.com/betheme/uploads/378/AXD6PFPCYIBU.png 2) Sorry, but unfortunately, we do not provide help with files custo…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, If your website is on localhost, then our help will be limited. But I have noticed on your screenshot that your slider from Slider Revolution did not import correctly. Please, check the following video tutorial, import the slider, and check i…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, If you purchased a license for Betheme, you have free access to all pre-built websites. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ It explains how to import an…
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Hello, Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have disabled testimonials there. https://forum.muffingroup.com/betheme/uploads/498/XJ10TDSJALTN.png Thanks
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I have checked it, and indeed it is working for me too. However, if this problem appears again, please let me know and note if you made any changes then. Thanks
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Hello, To add padding, you will have to write and use a custom CSS code. Please, let me know if you need help with writing it, but I will need a link to your website and your explanation how it should look like. Thanks
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Hello, The only option is to restore a backup of your website. If you did not make any, you would have to contact your hosting provider and ask if they do not store a backup from before the update. Thanks
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Hello, I did not notice any overlapping on your website, so it was probably because of the Height value you mentioned. Please, let me know if you need help with anything else. Thanks
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Can you send me a link to your shop page, please? Unfortunately, I was not able to find it. is there a way to go back to an old version of bethme? The only option is to restore a backup of your website. If you did not make any, you would have to con…
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You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/821/EQRGV55QQ73H.png Please, contact your hosting provider to increase it to at least 5000, and all should be fine. Thanks
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Hello, If you would like to change the background color and adjust the fonts for all posts, it can be done by writing a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Unfortunately, for changing th…
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You have a dark section enabled. Please, edit the page with this contact form, open the section options that contain this contact form, and uncheck the Dark option. https://forum.muffingroup.com/betheme/uploads/988/MT99U8R0A6NN.png After that, the t…
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Unfortunately, no. I could not get through the pre-login with either of the credentials you have sent. Best regards
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Sorry, but my hands are tied until you work on a local host and do not put your website online, and I cannot help you. Notice that if you do not want to share your website publicly, you can send us a private message through the contact form on the r…
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This issue is related to the AJAX option from WooCommerce -> Settings -> Products. After disabling this option, it is working again. https://forum.muffingroup.com/betheme/uploads/423/N5VSS8VJLR69.png Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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That is great it is working fine now. If you have any further questions or problems, please, let me know. Thanks
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In the section options (that contains this text and image), please, turn on the Equal height | wraps option. https://forum.muffingroup.com/betheme/uploads/257/XJCY1IJ11EWJ.png After that, open the wrap options (the one with an image), and change the…
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Please, try to use the following code: .first-row .mhb-col.left .mhb-logo{ margin-left: -50px!important; } Thanks
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Did you try to disable the plugins? Can you tell me what the result was? If it did not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, an…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks