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Phil

Phil

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Phil
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  • Are you sure that you set your blog page correctly? Please, check the following video tutorial, and ensure you did all steps like there. https://support.muffingroup.com/video-tutorials/how-to-create-and-manage-a-blog-page/ Thanks
  • If you check it, and it will still not work, please, send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice…
    in tabs Comment by Phil October 2021
  • Hello, Is there any error message, when you try to use these licenses? If yes, please, send us a screenshot showing this message. If the message says "Registration limit exceeded.", please send this information privately thru the contact f…
  • Your second testimonial is in Draft status, and that is why it is not displayed. https://forum.muffingroup.com/betheme/uploads/800/WUAMJN176ZZB.png So please, change its status to Published, and all will be fine. Thanks
  • Hello, Did you try to install the Betheme via WordPress? If not, please, do that, and check if the problem persists. https://support.muffingroup.com/video-tutorials/how-to-install-and-update-betheme/ Thanks
  • I am happy that I could help. If you have further questions or problems, please, let me know. Thanks
  • Hello, Of course, you can have the WPBakery tabs. You need only to have this plugin installed. https://forum.muffingroup.com/betheme/uploads/858/WSVHWKQAWEFT.png https://support.muffingroup.com/video-tutorials/how-to-install-and-update-bundled-plugi…
    in tabs Comment by Phil October 2021
  • Hello, 1) Please, replace the CSS code with a top margin with the following one: #Top_bar:not(.is-sticky) .menu_wrapper {  margin-top:15px!important } 2) First thing you can do to reduce this space is to shorten the top padding for the Subheader in …
  • I have checked your website on Safari, and the favicon displays as it should. https://forum.muffingroup.com/betheme/uploads/925/8FG8AIN5PCVZ.png So please, empty your browser cache, and check if the problem persists. Thanks
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hello, You can set the background color for the content in the Muffin Builder in the section options. https://forum.muffingroup.com/betheme/uploads/603/XOF2GWIAX35G.png For the rest parts, you will have to write a custom CSS code and place it in Bet…
  • That is great that your issue is resolved with the newest version. If I can help you with anything else, please, let me know. Thanks
  • Hello, You can add a class attribute to the button shortcode. Please, check the following link: https://muffingroup.com/betheme/elements/button/?inline If you have problems writing a CSS code for your class, please, let me know, and I will help you,…
  • Hello, I have checked your website on mobile, and this problem does not appear. https://forum.muffingroup.com/betheme/uploads/433/DDPO09MR0RC3.png Did you handle it? Are there any steps to reproduce to notice this issue? What browser and device are …
  • Sorry, but I could not access your website because my area was blocked. https://forum.muffingroup.com/betheme/uploads/846/2K4VHAGKUEEQ.png I am connecting from Poland. Thanks
  • For this, please, replace the previous CSS, with the following one:    .woocommerce-shop #Content,    .archive.woocommerce #Content{       background-color: #213705;    } Thanks
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Hi, What you ask for requires file customization what in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. …
  • Hello, We will take a closer look at this issue and will try to fix it as soon as possible. Thanks
  • Unfortunately, there is no option to divide one package into parts with only selected icons. You would have to choose particular icons on icomoon, download a package, upload it, and redo these steps with other icons. Thanks
  • I am glad that you solved it. If I could help you with anything else, please, let me know. Thanks
  • Hello, This menu is created with Elementor, so it is rather Elementor, not Betheme related question. Please, check the following link: https://elementor.com/academy/ There you should find how to modify your mobile menu. Thanks
  • What if I had to insert a booking tool and it doesn't work? You will have to test which third-party plugins to check which one works best with our theme. if you have no solution to this problem then I think it is appropriate to change the theme. If…
  • Hello, Can you explain to me in more detail what you want to achieve, please? It will help if you attach a screenshot showing what you want to change. Thanks
  • Hello, Please, go to Betheme -> Theme options -> Global -> Image frame, and check if you do not have an Image hover mask opacity set to 100%. If yes, please, lower this value. https://forum.muffingroup.com/betheme/uploads/509/3SSHVQWPEO9F.p…
  • Hello, You can remove these dates by writing a CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Please let me know if you need help with writing it, but I will need a link to your website. Thanks
  • Hello, If you want to preview the content from the Muffin Builder, you need to use the builder's preview option. https://forum.muffingroup.com/betheme/uploads/560/XN1Q09RZ89VY.png Thanks
  • Please, create a subdomain with a copy of your website, update your Betheme, and send us a link to it so that we can check this out. For this, please, use the Duplicator plugin. You can register unlimited subdomains with one license key, as long as …
  • Hello, Thank you for pointing this issue. The fix for that will be available in the upcoming update. Thanks
  • The bundled plugins do not have the license keys, so they do not have premium features enabled, but as I said in my previous message, it is due to the ThemeForest rules. If you want to unlock premium features, you need to purchase the license for th…
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